I have been using FreePrints for around five years now. They always waste no time at all in processing my orders and sending the orders via Royal Mail in a timely manner.I have made over twenty book... See more
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About FreePrints
Written by the company
Turn Your Memories into Beautiful Prints — For Free!
With FreePrints, your favorite photos don’t have to live on your phone forever. This simple, elegant app lets you transform your digital snapshots into stunning, high-quality prints — delivered right to your door. Whether it’s a family moment, a travel adventure, or a smile you don’t want to forget,
FreePrints helps you hold those memories in your hands, not just your camera roll.
What Makes It “Free”?
Every month, FreePrints gives you free photo prints — you’ll only ever pay a small shipping charge. There are no hidden costs, no subscriptions, and no commitments. Just pay for delivery, and your photos arrive ready to enjoy.
Need something extra?
Upgrade to larger sizes, order extra copies, or create premium matte prints — all at low, transparent prices.
Contact info
55 Peach Street, RG40 1XP, Wokingham, United Kingdom
- freeprintsnow.com
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The process of ordering my photos was…
The process of ordering my photos was straightforward I am very pleased with the prints and would definitely recommend to anyone 👍🏻
Quick delivery and easy to place order
I have a Son in federal prison and I…
I have a Son in federal prison and I can’t express how grateful I am to Free Prints for not charging an arm and a leg to send photos to my son!! It really means a lot to me and I know it does for him as well I have use this site several times and he always get his photos in a timely fashion as well!! I’m going to be getting some other things from this site as well!! Whom ever came up with this idea was genius and very compassionate! It’s hard having a loved one away and missing out on our family goings and coming and special events. Just being able to share those times with him are priceless!! Thank you! From the bottom of my heart FreePrints and I have also recommended you to several other family members as well and my son’s daughters mother so she can share photos with him as well!! This site is AWESOME AND I SAY THAT WITH PRIDE AND GRATITUDE!! Thanks big shout out to them!!!!
How easy it was to order the photo s.no…
How easy it was to order the photo s.no drama, pick and pay,
May use AI-assist with repliesRead more
They do frew prints
They do frew prints, however since i started using them i got email verifications about my passwords being in danger/data breach and I've received emails for oher companies to which i was not subscribed. Be careful, use an email you don't care to be hacked.
Reply from FreePrints
Paid for next day and still no sign of my order 5 days later!
I have ordered from FreePrints before and not had a problem. But I made and ordered 150 prints of a missing cat poster to pop through local letterboxes, i paid for next day delivery on 16th July as i needed them quickly, the app said they should be delivered on the 17th (as you would expect for next day delivery!)
It is now the 21st of July and still no sign of my order! When I have tried to contact freeprints about my order it says to wait until Thursday 23rd!? Not helpful in the slightest!!
Thankfully my cat has returned after being missing for 10 days but I am not happy with the service from FreePrints. Even when I went onto the contact us section on the app and pulled up my order number it gives a tracking number but when you click on it it says incorrect tracking ID and says I have to wait until the 23rd to request a refund. This is poor customer service in my opinion.
Reply from FreePrints
What I have received to date has been…
What I have received to date has been of great quality easy to order and delivery service was always excellent.
Photos …
I have ordered many times and the service is great very quick and the photos are excellent would highly recommend
The photos came quick and good quality…
The photos came quick and good quality absolutely love them and I would definitely order from them more often they are cheap and have good prices for the amount of photos u get and have amazing deals would recommend
Used these once before in the past
Used these once before in the past, wasn’t until my dog passed recently that I realised I don’t have any photos of him, so now I have, also have 2 of the posters & a book also.
Very happy with the service & delivery, will be, and I am using them to print out photos & also sent a card & a postcard tops
very satisfied with photos
very satisfied with photos, canvases, tiles, they always come with great quality, good prices, quick dispatch, easy to order, i would recommend to others
Fab service very quick responding and…
Fab service very quick responding and brilliant quick deliveryxx
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