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Review summary

Created with AI, based on recent reviews

Considering 677 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the product significantly improves the condition of their skin and hair, while providing exceptionally strong water pressure and a remarkably easy installation process. Consumers also highlight the outstanding support team, noting that responses are prompt and helpful when addressing various questions or subscription changes. However, some reviewers were not happy with product durability, noting that internal parts or filters broke down or failed after a few months of use. A few other people also felt that the filters clogged quickly, leading to reduced water flow or causing unexpected difficulties during operation.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the shower head is easy to install and... See more

Quality

Consumers find quality to be positive and note that the shower head is well made using good materials that... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are helpful,... See more

Response time

Customers had positive experiences with response time, frequently highlighting prompt and immediate replies... See more

User experience

Clients share positive opinions on user experience, noting that interacting with the brand and setting up the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I chose the Eskiin Hand Held Chrome unit based on past experience and advise from a home health professional. Sometimes you find yourself in a poor health situation you hadn't counted on and a hand... See more

Rated 5 out of 5 stars

This is an amazing product! You will love your shower because it has the best of both, great water & great water pressure. I now have one in all my bathrooms so my guests can experience it also & ev... See more

Rated 5 out of 5 stars

I was given the Eskiin shower head as a birthday gift. Best gift I ever got, in just a short time I have noticed a tremendous difference in the condition of my hair and skin. I use hand made soap and... See more

Rated 5 out of 5 stars

Love, love this product. Installation a breeze water is like a rainfall very soothing and calming enjoyed my first shower so much I’m purchasing a hand held. Best gift my daughter ever gave me.custome... See more


4.5

Excellent

TrustScore 4.5 out of 5

709 reviews

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No history of asking for reviews

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4.5

All reviews

(709)

648 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It’s been almost two whole months and…

It’s been almost two whole months and these shower heads have worked as promised! We bought two hand held ones. We have extremely hard water and I’ve purchased other brands that haven’t even lasted a 15 minute shower. With two users per shower head, and 1-2 showers a day each, these shower head filters are still going strong. I had an issue with one of the shower head filters and and Eskiin customer support was responsive, tried to help troubleshoot, and ultimately provided me a shower head replacement filter. It’s been working flawlessly since the replacement. We are a family with much happier skin since we found Eskiin. I 10/10 recommend their shower heads

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Worth the price

I have well water and have been using Eskiin for 3 months. The difference with Eskiin shower filter is undeniable! Not only is my hair smoother and softer, my eczema has cleared! I have tried other filters that do not come close to Eskiin. The filter works! No more iron stains either! The shower head is high quality, worth every cent!!

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, we replaced all shower heads in our home. you can feel the difference in the water and the pressure.

4 September 2026
Unprompted review
Rated 1 out of 5 stars

Really it should be no stars

Really it should be no stars, purchased the shower with 3 filters, thought it would really work for me however the shower head just started spraying everywhere. Changed the filter to no resolve. Contacted them by phone no response, after 60 days that got back saying sorry and also stated I lied about trying to call. Buyers beware!!! Terrible product and company

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Best Shower Head / Better customer service!

The Eskiin shower head does a beautiful job of turning my hard well water into something special. Great for my hair and skin. The customer service experience with them is the best I’ve experienced from any vender!! Fast response and great solutions!

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Eskiin has great products

Eskiin has great products. We've had their shower head for over a year now, and my husband and I have both experienced better skin and no longer smell the chlorine in the water. We also have the subscription for filter replacements-which is awesome because it's easy to forget to change them out!
I just had a customer service question because now we're ordering the handheld shower head. My issue was resolve in less than 10 mins. So, not only do they provide a great product, but their customer service is awesome!!

2 September 2026
Unprompted review
Rated 5 out of 5 stars

I wanted a non toxic replacement for my…

I wanted a non toxic replacement for my shower wand. Wasn’t aware of the effects on my skin and hair that my unfiltered shower head was doing. Since using Eskiin (after in depth research of best companies and products) I tried the black wand, not really expecting much of a difference, rather just wanting to replace the plastic, residued shower head. After the first use I could tell my skin was softer- have not been itchy since using this filtered shower head!! I have always used lotion after a shower so being itchy was relatively new. I noticed residue on my shower head and had started to hear about the symptoms of hard water and/or non filtered shower water. Additionally, my perimenopausal hair shedding has significantly decreased!! I am SO pleased with this shower wand!!! I love the company story and would recommend this product to everyone!

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Handheld Showerhead

Have loved the shower head. Love the pressure of the shower. It has definitely done what it said it would do. Love the quick responses when you have a question or concern. They are very polite and professional. I will definitely keep using this product.

1 September 2026
Unprompted review
Rated 1 out of 5 stars

You cannot trust this company

You cannot trust this company. Read the discount and do the math before you get scammed like I did. They also charge you $6.99 to return even if you never opened the box. I tried to refuse the delivery but since they ship through Amazon I couldn’t refuse it. The ad states a 45% discount but when I asked they told me it was for the subscription which I did sign up for but I was charged $115. 45% off $149 is $81.95. The email support is automated it so frustrating so I am sending these back without even trying. I can’t support a company that is dishonest

28 August 2026
Unprompted review
Rated 5 out of 5 stars

I chose the Eskiin Hand Held Chrome…


I chose the Eskiin Hand Held Chrome unit based on past experience and advise from a home health professional. Sometimes you find yourself in a poor health situation you hadn't counted on and a hand held shower head is just the way to go. A year ago, I had a massive heart attack. In May I was diagnosed with Clear Cell, Renal Cell Metastatic in-operable Carcinoma. Both conditions left me weak and not able to maneuver around in a shower. The Eskiin unit, once installed, is positioned perfectly and has the power to get the job done. The internal filter system should help keep the head from corroding up and diminishing the volume, as happened with my last shower head. I have high hopes for this shower head.

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Yes Yes Yes! This is good for you!

I was given the Eskiin shower head as a birthday gift. Best gift I ever got, in just a short time I have noticed a tremendous difference in the condition of my hair and skin. I use hand made soap and the Eskiin has made it so much easier for my natural hair care and skin products to work efficiently. Easy installation and filter replacement at a cost that pays for itself. I will be a forever customer and will introduce this product to everyone I know. Sheila Carmack Hemingway SC.

30 August 2026
Unprompted review
Rated 4 out of 5 stars

Amazing but the black powder coating doesnt last

First, I've had the black handheld for 9 months. Everytime i have replaced the filters, they always look like in should have e replaced them sooner than the 3months cycle i have it set on. I have well water but with a water softener. This filter helps my shower stay cleaner of breakthrough hard water stains in my shower. My hair and skin feel healthier and better than after the amazon shower filter I was using before. The spa like feel is my ABSOLUTE FAVORITE PART. I've had 3 family members purchase this shower head after visiting and showering and asking, "where did u get that showerhead?" I miss it when I travel and go on vacation. The only con is the black powder coating is coming off 😭 but I dont care. We still LOVE it. My husband removed all the black coating because it started chipping after the first few weeks. Dont buy black if people can see your showerhead. No one sees my primary shower so I dont care. Its worth every penny!

29 November 2025
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would……

If I could give zero stars I would… received my shower head excited to use it as the instructions say open it to ensure your filter is in the unit well…. It would not unscrew multiple people tried. Back & forth with email customer service writing all different ways we should try to open the shower head well it didn’t work. So onto a call to customer service she was very kind gave me a QR code, I went and shipped it out and wait for it…. They received it but I have to wait for my refund she’s not sure when it will come….

26 August 2026
Unprompted review
Rated 5 out of 5 stars

The shower head that we purchased was…

The shower head that we purchased was awesome. It was easy to install. The first time I showered I didn’t want to get out. It was so nice and soft. It made my hair feel so soft and my skin. I didn’t have to use lotion. Thank you

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed

Very impressed! I owned a Jolie showerhead previously, but wanted to try Eskiin. I saw a Facebook ad for bogo, but couldn’t find again, so messaged customer service. They promptly shipped me two. Shipping and delivery was fast. Installation was easy and I’m so impressed with the water pressure! Will buy again!

25 August 2026
Unprompted review

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