filterbaby.com Reviews 

749
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 513 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently share that the advanced water filters are remarkably simple to set up and deliver noticeable improvements for both skin and hair texture. Many individuals also praise the dedicated support staff who promptly guide buyers through any initial questions or minor setup challenges. Some reviewers were not happy with the customer service, mentioning delayed responses and frustrating communication when trying to secure product replacements. A few consumers noted performance drawbacks, such as unexpected drops in water pressure or design limitations with specific shower setups. People also mentioned difficulties obtaining warranty solutions or returns without facing unexpected extra fees.

What people talk about most

Product

Users describe positive interactions with product, noting that it is easy to install, looks sleek, and... See more

Quality

Consumers find quality to be positive, highlighting durable builds and stylish designs. Reviewers frequently... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the quick setup and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting prompt and courteous replies from... See more

Value for money

Clients share positive opinions on value for money, consistently describing the product as a worthwhile and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So worth the investment for your face and body, the results can be felt instantly to me as a hairstylist who is very specific about using filtered water on clients and guiding them to use it at home a... See more

Rated 5 out of 5 stars

Made a mistake on my order. Quick. Within minutes response and fixed my order. Fantastic The way customer service should be.

Rated 5 out of 5 stars

Filterbaby team were amazing. They reached out to help with attachment issues promptly with informative info. They also offered to send me additional attachment. Thanks 🙏

Rated 5 out of 5 stars

Customer service is amazing! Once a customer you’re always taken care of! Great company. Great product.


Company details

  1. Health and Beauty Shop

Written by the company

The #1 Water Filtration Device for Skincare Clinically tested & dermatologist-recommended, made for skincare. Healthier skin starts with your water. Your skin deserves clean water at a minimum. Filterbaby is the world's first clinically tested and dermatologist approved water filtration device made for skincare. Benefits: Increase skin moisture Unclog your pores, prevent breakouts Protect skin barrier Prevent signs of premature aging Increase skin radiance


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

749 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(749)

517 reviews in the last 12 months

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Rated 5 out of 5 stars

LOVE LOVE LOVE!

I love this company! I have a faucet filter and a shower filter from them! Both are amazing products! With the faucet filter, my skin truly shows a difference. It’s not dry and cracking anymore , and my face overall feels way more cleaner! I would recommend this company to everyone!

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Shower Filter

I recently received this, I would like to know if there is actual results I seen especially with the water quality. If you’re looking for an Upgraded shower routine you should buy this product .

5 September 2026
Unprompted review
Rated 5 out of 5 stars

I love the FilterBaby Diamond edition…

I love the FilterBaby Diamond edition shower head product. It looks nice in the shower, has several color variations to match your fixtures, and is super easy to install. It leaves me hair feeling cleaner, and has helped with dry scalp issues! Would recommend!

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Skincare Faucet Filter

I just got the Filterbaby Skincare Filter 2.0 and I’m genuinely so impressed and happy with it! Setting it up was super easy, and I love that it comes with everything you need to ensure it fits your faucet properly and that it doesn’t leak. The box it arrived in was cute too, which added onto the experience.

I was really satisfied with the chrome color I chose and how it complemented the rest of my sink. Focusing on performance, upon first use I definitely saw an improvement in the water stream… It was so much stronger compared to not having the Filterbaby filter on my faucet. I had also put the filter on another sink within my house that had odd-smelling water, and after putting it on, the smell went away!

I’ve washed my face with the filtered water, and I have to say that my face definitely felt cleaner. I experience clogged pores and whatnot that I’m sure is due to unfiltered water and other factors, so I’m looking forward to using Filterbaby long-term and seeing the improvement in my skin!

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Actually Makes a Difference!

I’ve been using this shower filter for a little while now and I’m genuinely impressed with it. Installation was really straightforward, it feels sturdy and well made, and my water pressure has stayed just as strong. I’ve noticed my hair feels softer and less dry after washing, and my skin doesn’t feel as tight when I get out of the shower. I also really like the all-metal design because it looks sleek and feels much more durable than other filters I’ve seen. Overall, it’s been such an easy addition to my routine, and I’m really happy with the difference I’ve noticed so far.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

This product has been nothing short of AMAZING

This product has been nothing short of amazing for me so far in such a short amount of time. I truly feel like all of the harsh contaminants from the tap water are filtered out. In this short period of time, my skin feels smoother and more radiant. Definitely recommend!

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Best showerhead I have ever tried!!!

Since coming to college I have dealt with awful shower pressure and my hair has never felt fully clean. I got FilterBaby and it is changed my hair completely. It is healthier than ever and the shower pressure and different modes are so great. I would recommend 100%, the quality is amazing for the price

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Elevated my bathroom!

Made my bathroom and overall apartment more elevated. Easy to use and install as the filter is already inside the showerhead. I love using the three modes, along with the included scented pads.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Customer service is very responsive and helpful. They are sending me a custom shower filter after letting them know how my water pressure dropped significantly after 2 weeks of the filterbaby pro shower filter. Hopefully this custom filter will fix the issue.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Tremendous customer service.

There was an issue with one their products that I bought LAST YEAR.

I contacted customer service and got an immediate reply and an apology. No excuses, no “this out of warranty.”

Instead they told me they would send me a new, updated replacement at their cost. And then followed up consistently to let me know the status.

Over-the-top customer service.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Simple upgrade for sensitive skin

This was really easy to install and fit onto my shower without any issues. I have sensitive skin, so I wanted to try a shower filter, and I’ve liked having this as part of my routine. The water feels a little nicer, and I appreciate that it doesn’t change the water pressure. It also looks simple and clean in the shower rather than bulky. Overall, a small but worthwhile upgrade.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Worth it! :)

First, it was super easy to install; my boyfriend got it set up in under five minutes. No leaks at all so far, and the titanium build feels very sturdy and durable. It fit our shower setup perfectly.

As a college student, dorm water can be rough, and I dealt with bad breakouts last semester. Knowing the shower water is actually filtered brings a lot of peace of mind. I’m hoping it helps my skin and hair health over time and will update once I’ve used it longer, but so far I definitely recommend it!

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Amazing shower filter

Amazing shower filter! I have sensitive skin and this filter is really good for your skin/hair. Definitely would recommend! Very good quality.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

I love that the product includes a…

I love that the product includes a variety of faucet adapters. I have more hydration and feels cleaner like my skincare products are absorbed better. I will have to continue using it to see results in fine lines which is my primary concern.

2 September 2026
Unprompted review

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