edco.com Reviews 

8,482
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 736 reviews, reviewers overwhelmingly had a great experience with this company, noting that collaborating closely with the professional team is always a wonderful pleasure. Customers frequently praise the staff for their incredible helpfulness, pointing out that team members are consistently polite, deeply attentive, and extremely responsive to every single request. Some people also felt that the customized products are crafted with truly exceptional quality and always arrive right on time for important corporate events. Consumers genuinely love how exceptionally smoothly the entire ordering process works from beginning to end, making future planning completely stress-free, fast, and remarkably reliable.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing representatives as professional, helpful, and... See more

Product

People report positive experiences with product quality, noting that items arrive looking gorgeous and... See more

Service

Customers consistently note positive experiences with service, highlighting professional and efficient... See more

Order

Reviewers highlight high satisfaction with the ordering experience, consistently praising the smooth and... See more

Customer service

Customers consistently report positive experiences with customer service, praising the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Sarah was very easy from day one. She kept communication open, ensuring she fully understood exactly what we needed. Drafts and proofs were delivered on time, and we received our order ex... See more

Rated 5 out of 5 stars

It was wonderful working with Edco.They understand what I wanted, quickly sent the artistic sample and delivered the final trophy perfectly. They also handled an emergency situation requiring exped... See more

Rated 5 out of 5 stars

From initial contact through receiving the finished products, edco representatives were terrific, and very responsive. The end product was/is fantastic looking. It will bring a big smile to the reci... See more

Rated 5 out of 5 stars

My award was delivered broken on a Friday afternoon, I needed this award on Saturday. I called Kim and she had one recreated and sent next day air. It arrived in time and looked beautiful. She made me... See more



Company details

  1. Corporate Gift Supplier
  2. Promotional Item Store
  3. Trophy Shop

About edco.com

Written by the company

EDCO Awards is a leading awards company supplying custom awards, trophies, and plaques on the internet. We offer the most comprehensive collection of theme-inspired awards produced from quality materials. EDCO has been supplying branded crystal trophies for employee recognition for over 50 years! We have a highly experienced team that manufactures products of the highest quality utilizing materials such as glass, acrylic, wood & stone.

Edco.com - Supplying Recognition to the Entire USA!

Written by the company

We're committed to 100% Customer Satisfaction
EDCO Awards & Specialties is a family owned awards manufacturer & branded merchandise company built on the idea that a satisfied customer is and always will be our number one priority. That ideal is not only reflected in our mission statement but in everything we do. From our first class customer service and precision craftsmanship to our professional and knowledgeable client advisers, we strive to exceed our customers’ expectations today and every day in the future.

Our Promise

100% Satisfaction Guaranteed!

We are pleased that you decided to make your purchase at EDCO, however it doesn't stop here. We're also very concerned that you are happy with every aspect of your experience. If there is anything we can improve upon, from quality and price to our professionalism, we want to know about it. Problems are rare, but when they do occur we will do all we can to have a 100% satisfied customer.

Contact info

5.0

Excellent

TrustScore 5 out of 5

8K reviews

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5.0

All reviews

(8,482)

722 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jessica Evins

Jessica Evins is my POC. She has consistently, since my first interaction (a few years ago) given me A1 customer service. When I've had tight deadlines, she's come through every time. Makes me look like a hero but I tell my colleagues it's not me, it's Jessica. In addition to the excellent customer service, your company has great products.

26 August 2026
Rated 5 out of 5 stars

Beautiful trophies, the BEST service

Our organization has ordered from Edco before but this was my first time working with them. Nancy is our sales rep and she was so kind and incredibly helpful in assisting me. I called near the close of the day with a rush order and she helped me figure out what I needed and what could get to us in time for our big event - truly some of the best service I've ever gotten, and every time I speak with her it's an real pleasure and I feel cared for as a customer.
Our trophies came in on time, were packaged carefully, and they were absolutely beautiful. I loved having something so splendidly crafted for our recipients.

26 August 2026
Rated 5 out of 5 stars

Good quality

We purchase items from edco often and they are always printed correctly, packaged securely, and the quality is very good.

26 August 2026
Rated 5 out of 5 stars

Plain and simple

Plain and simple! Jessica was the reason why the experience was great! The product was good and the recipient loved it! Jessica just made it extra special! Clone her!!!

25 August 2026
Rated 5 out of 5 stars

Top-notch Customer Service and Product

From initial contact through receiving the finished products, edco representatives were terrific, and very responsive. The end product was/is fantastic looking. It will bring a big smile to the recipient. Thanks for a job well done!

19 August 2026
Rated 5 out of 5 stars

My representative Jessica Evins has…

My representative Jessica Evins has been wonderful to work with. She is professional, kind, thoughtful, knowledgeable and a joy to work with. This is my 3rd year working with her and she does not fail to deliver excellence in customer care.

18 August 2026
Rated 5 out of 5 stars

EDCO is AMAZING

EDCO is AMAZING! Very professional, efficient, swift responses, and the awards are gorgeous! Shipping was fast and beautiful packaging. Rosie has been great to work with! Much appreciated.

21 August 2026
Rated 5 out of 5 stars

Exceeded My Expectations

They completely exceeded my expectations! The customer service was excellent, the delivery was on time, and the awards were made with high-quality materials and arrived in perfect condition. I am extremely satisfied with both the product and the service. I highly recommend them!

19 August 2026

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