edco.com Reviews 

8,482
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 736 reviews, reviewers overwhelmingly had a great experience with this company, noting that collaborating closely with the professional team is always a wonderful pleasure. Customers frequently praise the staff for their incredible helpfulness, pointing out that team members are consistently polite, deeply attentive, and extremely responsive to every single request. Some people also felt that the customized products are crafted with truly exceptional quality and always arrive right on time for important corporate events. Consumers genuinely love how exceptionally smoothly the entire ordering process works from beginning to end, making future planning completely stress-free, fast, and remarkably reliable.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing representatives as professional, helpful, and... See more

Product

People report positive experiences with product quality, noting that items arrive looking gorgeous and... See more

Service

Customers consistently note positive experiences with service, highlighting professional and efficient... See more

Order

Reviewers highlight high satisfaction with the ordering experience, consistently praising the smooth and... See more

Customer service

Customers consistently report positive experiences with customer service, praising the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Sarah was very easy from day one. She kept communication open, ensuring she fully understood exactly what we needed. Drafts and proofs were delivered on time, and we received our order ex... See more

Rated 5 out of 5 stars

It was wonderful working with Edco.They understand what I wanted, quickly sent the artistic sample and delivered the final trophy perfectly. They also handled an emergency situation requiring exped... See more

Rated 5 out of 5 stars

From initial contact through receiving the finished products, edco representatives were terrific, and very responsive. The end product was/is fantastic looking. It will bring a big smile to the reci... See more

Rated 5 out of 5 stars

My award was delivered broken on a Friday afternoon, I needed this award on Saturday. I called Kim and she had one recreated and sent next day air. It arrived in time and looked beautiful. She made me... See more



Company details

  1. Corporate Gift Supplier
  2. Promotional Item Store
  3. Trophy Shop

About edco.com

Written by the company

EDCO Awards is a leading awards company supplying custom awards, trophies, and plaques on the internet. We offer the most comprehensive collection of theme-inspired awards produced from quality materials. EDCO has been supplying branded crystal trophies for employee recognition for over 50 years! We have a highly experienced team that manufactures products of the highest quality utilizing materials such as glass, acrylic, wood & stone.

Edco.com - Supplying Recognition to the Entire USA!

Written by the company

We're committed to 100% Customer Satisfaction
EDCO Awards & Specialties is a family owned awards manufacturer & branded merchandise company built on the idea that a satisfied customer is and always will be our number one priority. That ideal is not only reflected in our mission statement but in everything we do. From our first class customer service and precision craftsmanship to our professional and knowledgeable client advisers, we strive to exceed our customers’ expectations today and every day in the future.

Our Promise

100% Satisfaction Guaranteed!

We are pleased that you decided to make your purchase at EDCO, however it doesn't stop here. We're also very concerned that you are happy with every aspect of your experience. If there is anything we can improve upon, from quality and price to our professionalism, we want to know about it. Problems are rare, but when they do occur we will do all we can to have a 100% satisfied customer.

Contact info

5.0

Excellent

TrustScore 5 out of 5

8K reviews

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5.0

All reviews

(8,482)

722 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The sapphire crystal clock I ordered…

The sapphire crystal clock I ordered for our first retiring board member was beautiful and of amazing quality. I have since ordered three more because each retiring board member has requested the same gift. Jessica E. is a pleasure to work with and provided exceptional customer service. I highly recommend both the product and the company!
Thank you,
Lynne M.
Exec. Asst. at a Federal Credit Union

4 August 2026
Rated 5 out of 5 stars

Service Excellence

The entire process is easy. Staff responses were within minutes of the online order; the plaque was excellently produced, and it arrive way ahead of time. The staff are very courteous especially Sarah. Thank you.

30 July 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, speedy and accurate completion of order. Stayed in touch step by step. Truly service-oriented companies are rare these days. Edco is one of them.

22 July 2026
Rated 5 out of 5 stars

High quality custom printed award

My acrylic award arrived in a reasonable amount of time and is as pictured/expected. The award itself was very high quality, and my custom art was nicely applied/printed on the award. Thanks!

27 July 2026
Rated 5 out of 5 stars

Edco's great customer service

Stella, Edco's sales associate, and the rest of Edco's team were very diligent, professional and customer focused. They ensured our plaque was crafted with high quality and that it was delivered in time. Thanks a lot, Edco!

23 July 2026
Rated 5 out of 5 stars

Lisa is always a pleasure to work with

Lisa is always a pleasure to work with. She makes the ordering process simple and stress-free by helping me find exactly what I need for our events. She consistently provides thoughtful recommendations for products that enhance our events and make planning easier. Her responsiveness, attention to detail, and excellent customer service are truly appreciated. I highly recommend working with Lisa and look forward to continuing to partner with her for our future events.

22 July 2026
Rated 5 out of 5 stars

First time ordering with Edco and we…

First time ordering with Edco and we are very pleased with the trophies. We got exactly what we expected - a high-quality product! Service provided by Solange and Sarah was exceptional. Will definitely be our go-to for great quality trophies and awards.

27 July 2026
Rated 4 out of 5 stars

Great selection and service, but…

Great selection and your staff were excellent.
Where you could use a little improvement is your website. Most businesses in your industry have their websites setup to be interactive so as your making choices you can see exactly how the unit will look before placing an order.

22 July 2026

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