Easy Clothes Reviews 

23,179
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Great french brand. It follows the fashion trend and provides versatile styles. For casual, sporty, executive or ceremony styles you can find your choice. It's elegant and offers unique pieces of gar... See more

Company replied

Rated 5 out of 5 stars

The items have a refined taste, are a bit 'sophisticated and exclusive,that it becomes increasingly difficult to find , nothing to do with fast-fashion. The delivery service it’s great. It's one of my... See more

Company replied

Rated 1 out of 5 stars

I ordered a jacket. I only used it like 3 times when I noticed there was a big hole at the sleeve, close to the stitch. I contacted costumer service were they told me there was nothing they could... See more

Company replied

Rated 5 out of 5 stars

5 🌟 from me! I am regular costumer and I am always coming back. Clothes are nice, trendy and easy to incorporate in my wardrobe. What I particularly liked this time was super fast delivery! Now impa... See more

Company replied

Company details

  1. Clothing Store
  2. also in
  3. Boutique
  4. Fashion Accessories Store
  5. Online Marketplace
  6. Women's Clothing Store

Written by the company

Easy Clothes est une enseigne belge créée pour vous faire plaisir. Notre but ? Satisfaire nos clientes en leur garantissant une pièce à petit prix tout en alliant qualité et modernité. Easy Clothes c'est aussi des créations pensées et conçues par nous pour vous.


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4.1

Great

TrustScore 4 out of 5

23K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.1

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(23,179)

669 reviews in the last 12 months

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Rated 1 out of 5 stars

Attention au retour de marchandise…

Attention au retour de marchandise !!!!! Service après vente catastrophique !!!!!!

14 October 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Bonjour Kelly,

Nous sommes navrées d’apprendre votre déception concernant votre expérience avec notre service après-vente.

Malheureusement, nous ne parvenons plus à retrouver la trace de nos précédents échanges. Nous constatons toutefois que votre dernière commande a été livrée en Suisse.

Pour rappel, les retours depuis la Suisse doivent être organisés et expédiés par vos propres moyens. Ces modalités sont précisées sur notre site, dans notre politique de retour.

Nous comprenons que cela ait pu être source de frustration et sommes désolées si ces informations n’ont pas été suffisamment claires pour vous.

Belle journée,

Rated 1 out of 5 stars

Bad quality and bad costumer service

I ordered a jacket. I only used it like 3 times when I noticed there was a big hole at the sleeve, close to the stitch.
I contacted costumer service were they told me there was nothing they could do for me.
They just offered me 10% discount on a next purchase.
I will never buy from them again.
When something is broken after 1 weak its just bad quality. What obviously can happen, but a refund or exchange would be a nice and correct offer.

14 October 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hello Annelies,

We’re sorry to hear what happened to you and understand your disappointment.

However, we’ve sold hundreds of these items and have never received similar complaints regarding their quality or stitching.

Unfortunately, since the jacket has already been worn, we are unable to accept a return or offer you a refund or exchange. Without being able to determine that the damage is due to a manufacturing defect, we cannot conclude that the item was defective.

We understand that this is not the response you were hoping for, but unfortunately, we are unable to offer you any other solution in this specific case.

Thank you for your understanding.

Have a lovely day,

Rated 5 out of 5 stars

I love the style

I love the style, quality of every item and the kidness of their team. I´ve got a dress, a skirt, 2 tops and this time a skirt.

7 October 2026
Unprompted review
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Reply from Easy Clothes

Hello Marie,

Thank you for your kind feedback—it's a pleasure to read :-)

Have a great day,

Rated 1 out of 5 stars

Awaiting refund - as promised

I bought a dress in July Made by Jessica - it did not suit me and I wanted to return it only to find it would cost me £27! I was promised £25 refund in an email, weeks later, I am still waiting , absolute scammers

14 July 2026
Unprompted review
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Reply from Easy Clothes

Hello Caroline,

We’re sorry to hear about your experience. However, there seems to be a misunderstanding, as we do not sell in British pounds (£), but exclusively in euros (€), and unfortunately we cannot find any order under your name in our records.

It’s therefore possible that this review refers to another store or another order.

Please contact us directly with your order information so we can look into the matter and, of course, assist you if necessary.

Have a great day,

Rated 5 out of 5 stars

Great!⭐️

The items have a refined taste, are a bit 'sophisticated and exclusive,that it becomes increasingly difficult to find , nothing to do with fast-fashion. The delivery service it’s great. It's one of my favorite shopping sites. I truly recommend it!❤️

30 September 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hello,

We're so glad to hear from you—thank you for your purchases :-)

Have a great day,

Rated 5 out of 5 stars

Great customer service and products

Great customer service and products! For the price the clothes all were true to size. I loved the variety they had. Will definitely be shopping with them again.

1 September 2026
Unprompted review
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Reply from Easy Clothes

Hello Camille,

Thank you so much for your lovely feedback—it’s a pleasure to read :-)

Have a great day,

Rated 1 out of 5 stars

Very disappointing quality.


The quality of the items were very poor. The zippers did not work properly, and the pocket was incorrectly placed, making the item practically unusable.
What I find especially disappointing is that, despite receiving a defective and unusable item, I still had to pay €7 for the return. I find this completely unreasonable.
I expected much better quality and definitely not worth the money.

15 September 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hello Noa,

We’re sorry that the item you received didn’t meet your expectations. We select each of our styles with great care, based on their design, our personal favorites, and the quality of the materials and craftsmanship. We therefore sincerely regret your disappointment.

Regarding return shipping costs, when an item is defective or we’ve made a mistake, we will, of course, cover the full cost. However, when other items are included in the return package for personal reasons, the customer is responsible for the return shipping costs for those items. A defective item does not entitle you to free returns on other items.

Your comments have, however, been taken into account by our quality control team.

Have a great day,

Rated 5 out of 5 stars

Great french brand

Great french brand. It follows the fashion trend and provides versatile styles. For casual, sporty, executive or ceremony styles you can find your choice. It's elegant and offers unique pieces of garment. Quality of the fabric is also very good with prime materials (cotton, wool, viscose) colors and design are creative. And some production is made in Europe which is also praisable. Prices are quiet ok although I always wait for promotions campaigns or look at their outlet where we can find very good deals.
Expedition is fast and good tracking method. I'm very satisfied with this brand I really identify to it.

14 September 2026
Unprompted review
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Reply from Easy Clothes

Hello Ines,

Thank you so much for this wonderful review and for your loyalty! ❤️ We’re thrilled that you appreciate our collections, the quality of our materials, and the variety of our styles. It means a lot to us to know that you see yourself reflected in our world. 🥰

We look forward to continuing to serve you for many years to come! ✨

Have a wonderful day,

Rated 5 out of 5 stars

Everything perfect

Everything perfect

11 September 2026
Unprompted review
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Reply from Easy Clothes

Hello,

Thank you very much for your order :-) That's very kind of you!

Have a nice day,

Rated 1 out of 5 stars

Nothing received.

14 August 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hello,

We are sincerely sorry to hear about the situation you encountered. :-(

Have you already contacted our customer service team at the following email address: sav@easy-clothes.com

Our customer service team is very responsive and will be able to assist you as quickly as possible and find a suitable solution for your situation.

Have a lovely day,

Rated 2 out of 5 stars

My second time ordering with…

My second time ordering with easyclothes, the clothes are beautiful but be aware of bad quality, color coming of in your washing machine,… compairable to Shein but more expensive…

17 August 2026
Unprompted review
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Reply from Easy Clothes

Hello Jolien,

Thank you for taking the time to share your feedback.

We’re delighted to hear that you find our clothes beautiful. However, we’re sorry to hear about your experience with the quality of some of the items.

Quality is an absolute priority for us, and we take great care in selecting and developing our products. We are therefore quite surprised by your comment, as we are very far from the quality standards of brands such as Shein.

We also provide detailed care instructions for each item on our website, as following these recommendations is essential to help preserve the fabric, colours and overall quality of the garments over time. We make all of this information available to help our customers understand how to properly care for their items.

We’re nevertheless taking note of your feedback and will share it with our team, as customer feedback is important to us and helps us continue to improve.

Thank you again for your honest review.

Have a nice day,

Rated 5 out of 5 stars

Pleasant Surprise

I ordered from Easy Clothes for the first time last month and was pleasantly surprised by this shop. Delivery was super quick, the size guide was very helpful and the dress I picked fit perfectly. I also quite liked its quality. Today I ordered again and my order has already been packed for shipping. I hope all will go just as smoothly as the first time. Would recommend!

5 August 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hello,

Many thanks for your positive feedback! :-)
It really means a lot to us to hear from you, and we’re delighted to know that you had such a positive experience.

Have a lovely day,

Rated 5 out of 5 stars

Super SAV

Super SAV , commande facile à passer
Article pépite
On adore

4 August 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Bonjour Claire,

Un grand merci pour ce retour positif. :-)
Cela nous fait plaisir de vous lire !

Belle journée,

Rated 5 out of 5 stars

Heard a lot about them

Heard a lot about them, so I decided to order and they lived up to the expectations. Clothes quality was great, fabric and stuff all was good

22 July 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hello Scarlet,

Thank you so much for your kind feedback.

We're delighted to hear that you like your order :-)

Have a great day,

Rated 5 out of 5 stars

Ordered from easy clothes USA and I am…

Ordered from easy clothes USA and I am in Canada! Received it within 2 weeks and quality is GREAT. Love love love it

22 July 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hello Chloé,

We're so glad to hear from you, thank you for your kind feedback :-)

Have a great day,

Rated 1 out of 5 stars

Misthrust in customers because of bad quality

I ordered a few items from their website and was completely satisfied until one of the t-shirts changed color during washing. I washed the laundry as usual with colored clothes and at a low temperature. However, the t-shirt developed a stain and lost its color. When I contacted customer service, they were convinced it was my fault, claiming that they test their items and that something like that is impossible to happen. Even though I trusted them enough to order from a not-so-cheap website, they have completely ruined that trust for me, which is why I am sharing my opinion that their customer service is untrustworthy toward its buyers.

24 July 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hello Amina,

We are truly sorry to hear about your experience and to learn that it did not meet your expectations.

As mentioned during our discussions with our customer service team, every item is tested beforehand, and to date, we have not identified any other similar cases involving this model. For this reason, we unfortunately cannot conclude that there was a manufacturing defect.

However, we understand your disappointment and regret that this situation has shaken the trust you placed in us. It is by no means our intention to question our customers, but rather to rely on the information we have to provide a fair response.

In light of this, and as previously offered, we are still able to provide you with a goodwill gesture in the form of a 10% gift card for a future order.

We remain at your service.

Have a great day,

Rated 1 out of 5 stars

Absolute scam - avoid

Absolute scam, avoid. I ordered the clothes and they barely looked like the images, the quality was terrible, I’m surprised they were able to make the clothes look as good as they did in the marketing photos. To make matters worse, I followed their instructions exactly to return from the UK (their sketchy instructions I might add where they say to address the package to “Martin DuPont” to avoid it getting caught up in customs) but it got caught in customs anyway even though I followed their instructions exactly and spent almost £20 to send it away properly. They refused to send me the documents that customs were asking for to allow the package to go through so I had to ask for the package to be sent back to me in the UK. By that point when I explained the situation they just said too bad, it’s past the returns window even though I started the return process the day after I had the clothes delivered and sent them off that day too, and followed all of their instructions exactly. So now I’m stuck with £60 worth of cheap clothing that I had to pay £20 for in shipping originally plus the almost £20 to return them.

24 June 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hello,

We’re sorry to hear that your experience didn’t meet your expectations.

Regarding your return from the United Kingdom, we understand your disappointment regarding the difficulties you encountered. Unfortunately, as stated in our return policy available on our website, any customs fees and formalities related to international shipments cannot be covered by our company.

However, we do our best to assist our customers with returns from outside Europe by providing the most appropriate instructions possible. Despite this, customs procedures are handled by the relevant authorities and can sometimes lead to situations beyond our control.

Have a great day,

Rated 1 out of 5 stars

I don’t trust that previous reviews are…

I don’t trust that previous reviews are valid as these were the cheapest and poorest made clothes I’ve ever ordered online. Trustpilot needs to confirm that the reviews are not being placed by the company. Definitely fast fashion clothes. I’ve received better from TikTok shop and SHEIN and they’re known for fast fashion crap. They are far too expensive for being what they are. Extremely disappointed.

EDIT JULY 17th: In response to Easy Clothes- My expectations for clothing is that they resemble some form of quality. Yours were awful. Washed a shirt according to instructions and they fell apart with buttons falling off and strings fraying. Total trash to fill up landfills. You won’t be in business long.

5 July 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hello,

We’re sorry to hear that our products didn’t meet your expectations.

However, we’d like to clarify something regarding your comment about reviews. We do not publish or have anyone publish fake reviews. The reviews on this platform are posted freely by our customers, whether they are positive or negative.

We constantly focus on the quality of our products, and we understand that it may be perceived differently depending on individual expectations. We sincerely regret that the items you received did not meet your expectations.

Have a great day,

Rated 1 out of 5 stars

Ordered €140 worth of clothes and paid…

Ordered €140 worth of clothes and paid €15 for delivery on 31st may. I returned all items and had to pay €20 to return on 8th june. Items are tracked as being held in customs in belgium since 22nd june.
I am still waiting on a refund on 7th July. I would never order from this company again. It is not reasonable to have to wait this long for a refund. I am now out €175 with nothing to show for it!

8 June 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hello,

We’re sorry to hear from you.

We’d like to clarify an important point. Your order was shipped to a country outside the European Union. As indicated on our website before you confirmed your order, return shipping costs and any customs fees associated with returning the merchandise are the customer’s responsibility.

Could you please send us a private message with your order number?

Have a great day,

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