Gruppo Carmeli Reviews 

571
TrustScore 4.5 out of 5

4.3

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Company details

  1. Car Dealer
  2. Auto Machine Shop
  3. Nissan Dealer
  4. Renault dealer
  5. Used Car Dealer

Written by the company

Gruppo Carmeli, concessionaria e service ufficiale dei marchi Renault, Dacia, Nissan DR, SportEquipe e ICH-X, è Il punto di riferimento dell’auto per le province di Brescia, Bergamo e Cremona. Da Gruppo Carmeli puoi trovare tutte le marche e i modelli che vuoi: auto nuove e usate e veicoli a km zero o con meno di 12 mesi di vita. Veicoli commerciali da personalizzare secondo tutte le esigenze e soluzioni di noleggio a lungo termine. Gruppo Carmeli propone anche a migliore esperienza d’acquisto del settore, un’esperienza fatta di QUALITÀ, CONVENIENZA e CORTESIA certificata con la garanzia di “Best Digital Automotive Reputation”!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

571 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(571)

408 reviews in the last 12 months

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Rated 5 out of 5 stars

Esperienza molto positiva

Esperienza molto positiva, venditore, William, sempre disponibile e pronto ad aiutare in caso di dubbi.
Reception gentile e disponibile.

14 April 2026
Unprompted review
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Reply from Gruppo Carmeli

Gentile Simone,
La ringraziamo per aver condiviso la sua esperienza!
Per il nostro Gruppo la soddisfazione dei clienti è prioritaria, per questo siamo felici di aver risposto al meglio alle sue esigenze. Restiamo sempre a sua disposizione per qualsiasi necessità.
Cordiali saluti
Lo staff di Gruppo Carmeli

Rated 1 out of 5 stars

Rasiști

I was interested in buying a car from you. I made a lot of efforts to find out as much as possible about the car, being in a different country than Italy. (Kilometer certification, maintenance...Any problems or incidents and how serious they were. A relatively new car. €14,000When they heard that I was from Romania, they answered me with contempt, dryly, without even offering me a series of chassis. Let them understand each other, as if I was the one who owed them. It solved nothing, they didn't want to give me any information about the car, nothing. Their repeated answer was: if you want to see the car, come to the headquarters.... I in Romania, to go to Italy to find out that it is damaged or has defects, so that I don't buy it later and waste time and money A total lack of transparency and racism out of the ordinary. This behavior is evident from the responses received by email. I do not recommend this collection of so-called dealers even to my worst enemy.

31 July 2024
Unprompted review
Gruppo Carmeli logo

Reply from Gruppo Carmeli

Thank you for taking the time to share your feedback.
Despite our constant commitment to the satisfaction of our customers, we have failed to meet your expectations.
We have analyzed the exchanges that took place with our company and the consultant and we believe the requests received are neither realistic nor consistent with our company policy.
We remain at your disposal to evaluate other offers, with our best regards

Rated 1 out of 5 stars

No respect for customers!!

If you want to lose time,money and patience, this is the place for you!I paid deposit for a new car,on stock,that they have damaged a day before delivery and tried to hide it all lying that the manufacturer made a recall for airbag problems.They have called last minute to let us know we cannot pick up the car,without offering a courtesy car or at least letting us know in time to cancel the insurance.They continued to lie throughout the days,even when we had to go there in person(1h drive and unpaid day off),as they vanished..when we insisted to see the car they admitted they were trying to fix it!! I have never seen anything like this in my life..we we're humiliated,lied to,they made us wait for hours for someone to talk to and wasted so much money..we are now cancelling everything as we do not trust them!hopefully at least now they will do the right thing!

16 November 2021
Unprompted review
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