Last time on our return journey from India to Sweden.Gjendidige accepted finally our extra expenses in Kolkata,India due to cancillation of our original Qatar flight due to the war in the middle east.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We travelled to Thailand and one of us had to be hospitalized and the other had a blood test etc. The entire claim process was very straightforward and the money was credited within a week. Very smoot... See more
Company replied
I had an issue with the air suspension system. I booked myself a service by an authorised service place and reported the issue to the insurance company. Everything went smooth and I just paid the self... See more
In Gjensidige's large travel insurance, you are completely uninsured within the EU for medical care. You have to use your own insurance, which everyone has through their health insurance card. Public... See more
Company details
Written by the company
Gjensidige grundades i Norge för över 200 år sedan. Allt började med en tanke om gemenskap – brann det på granngården kunde den byggas upp igen med hjälp av det människor hade betalt in till den gemensamma ”brannkassen". Idag är vi det tredje största försäkringsbolaget i Norden och vi erbjuder trygga och prisvärda försäkringar för din bostad, dina fordon och dig själv.
Vi strävar alltid efter att bli bättre
Hör gärna av dig med dina synpunkter
Contact info
Kungsgatan 47 B , 111 56 , Stockholm, Sweden
- 0771-326326
- gjensidige.se
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast, Helpful, Reliable
Super positive experience. My insurance case was handled quickly, and the team was always helpful and responsive. I'd definitely recommend Gjensidige to others.
the counselor I spoke on the phone was…
the counselor I spoke on the phone was very heplful, aven I didn't speak very vel Swedish
Last time on our return journey from…
Last time on our return journey from India to Sweden.Gjendidige accepted finally our extra expenses in Kolkata,India due to cancillation of our original Qatar flight due to the war in the middle east. Due to misunderstanding ,we did not have any receipt but theu trusted us.Always Gjendige has been customer friendly.We now live in Sweden but have found them due to our good relation in Norway.They are customet friendly.
May use AI-assist with repliesRead more
I had a bad experience
I had a bad experience. If something happens to your belongs They will try to not compensate.
Other insurance are much better and costumer services much better.
Reply from Gjensidige Försäkring
I had a bad experience
I had a bad experience. They will find anything to not compensate . 💩💩💩
Reply from Gjensidige Försäkring
I did not get the concession when I…
I did not get the concession when I signed the extra insurance policy.
Five Months Later and Still Not…
Five Months Later and Still Not Properly Restored
My experience with Gjensidige has been deeply disappointing.
It took five months to get my apartment back after a water damage claim. The restoration contractor selected through the process, Sluta Riv, delivered work that appears unprofessional and incomplete, including poor paint finishing, unresolved construction dust, and what appears to be an improperly sealed sewage connection causing odor in the bathroom.
Despite these unresolved issues, the case was treated as if it were complete, forcing me to request a final inspection myself to address defects that should have been identified before closure.
An insurance claim is already stressful enough. What you expect is competent coordination, quality control, and a properly restored home. That was not my experience here.
Reply from Gjensidige Försäkring
at the beging was great but than next…
at the beging was great but than next year they increse the price significantly
Travel insurance claim extremely smooth
We travelled to Thailand and one of us had to be hospitalized and the other had a blood test etc. The entire claim process was very straightforward and the money was credited within a week. Very smooth handling of the case!
Reply from Gjensidige Försäkring
Teka
Our Guidelines for Reviewers go into depth on many subjects. It may be more information than you need. Here are some of the key things to be aware of:
Reply from Gjensidige Försäkring
_ From mob _
_ From mob _
Good luck to all
living correct!
Hello to all here.
From the creator and owner of: dennisinthereality (point) nu
_
Reply from Gjensidige Försäkring
Reply from Gjensidige Försäkring
Extemely unreliable! The worst insurance company that I ever known. Very late on their services. Always, looking for all sorts of excuses not to cover the cost!
Extremely unreliable!
@Emily, I have taken several attempts to convince Gjensidige to review our cases (related to our cars and house incidents). You guess what, absolutely POINTLESS. We realised that we don't get anywhere, unless we take the cases to court and pursue legal actions (costly and time-consuming) or move on!
Unfortunately, we couldn't afford to take the legal route, got robbed by you (as a premium customer), and decided to move on.
Of course, you are a cheaper option in the market, but indeed a great gamble.
I also think some of the Gjensidige employees at the claim department are extremely unprofessional and impolite!
I can write a history book about how unreliable you are!
Reply from Gjensidige Försäkring
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.