Bike arrived in expected delivery date
Bike arrived in expected delivery date. Product arrived safely packed and as described in specification. Good communication with the shop over emails. I have no problem with recommendations this shop!
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Birk Sport er fagekspert på sykkel og vi ønsker å gi markedets beste totaltilbud på sykler og relaterte produkter. Vi har et bredt utvalg av sykler: elsykkel, terreng, landevei, hybrid, grusracere, cargo, barnesykler og sykkelutstyr. Våre ansatte er syklister og hjelper våre kunder å finne beste sykkelløsning uavhengig om du handler hos oss privat eller som bedrift. Vi er en faghandler innen sykkel og har høy kunnskap når det kommer til rådgivning av sykler. Du møter våre sykkeleksperter på våre sykkelverksted og i våre butikker på Rud ved Sandvika og på Sagene i Oslo. Har du ikke mulighet til å komme til oss tilbyr vi personlig videorådgivning, chatfunksjon på birk.no og mobilt sykkelverksted. Av sykkelmerker fører vi blant annet BMC, Giant, Birk, Merida, Superior, Rock Machine og Pivot. Vi har sykler som møter behovene til hverdagssyklisten, sykkelpendleren, terrengsyklisten og landeveissyklisten. Vårt store utvalg dekker de aller fleste behov. De siste årene har elsykkelen inntatt markedet hvor stadig flere bruker den som fremkomstmiddel til jobb. I mars 2022 ble Birk Sport sertifisert som Miljøfyrtårn. Dette er vi veldig stolte av og endelig er vi i gang! Birk Sport ønsker å gjøre en forskjell når det kommer til bærekraft og miljø og vi ser frem til å jobbe med dette i tiden som kommer.
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Bike arrived in expected delivery date. Product arrived safely packed and as described in specification. Good communication with the shop over emails. I have no problem with recommendations this shop!
Excellent service. Professional and willing to help with all. Guido helps in the small details! Thanks
Fantastic! Amazing community event I look fwd to each year with - BIRK!
happy service = happy employees
used these guys for a bicycle service at work for the third year in a row, nothing to complain about and will use them again! the mechanics are almost TOO nice, always taking in extra people in need, even if they dont have the time...
Fast repair and good information about what needed to be done and why. The gentlemen were pleasant and helpful.
Slow delivery time. 2 weeks and counting for a pair of sunglasses. No idea when they'll show up.
Worst possible experience throughout.
Despite a 3-6 days stated delivery time, the bikes arrived 23 days after I placed the order.
Be aware this is a Norwegian company but with warehouses in Sweden so the bikes have to re-enter Norway and be customs-checked! Mine were stuck for 2 full weeks without any information.
Birk's only reply until I raised my voice: "there is nothing we can do about it".
Finally, when the bikes did arrive, one of them had a faulty back tyre. Again it took several emails before I got a reply from the company and the offer of a penance to get it fixed in the closest shop, 1h' drive away.
I recommend avoiding this company.
Company does not follow national laws and try to scam theire customers out of paying a fee for returning an item.
Do not shop here.
Very nice and helpful staff. Issues were solved immediately.
Great shop and great owner that have been super helpful with several purchases I've made
Always friendly service and a large amount of products. There are sometimes some bikes on a crazy discount too including some of the pivots
Really impressive service (especially for Oslo!). I purchased a bike trainer from Birk and waited a whole season to try to use it. I couldn’t figure out how to get the gears properly aligned, and Kim actually came out to my home and adjusted it for me. He also helped me adjust it back at the end of winter when I took it off the trainer. He even came up with a very clever solution for adjusting my saddle. Every interaction with the employees at Birk has been pleasant, even when they were quite busy. I highly recommend purchasing from them!
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