Have quite a few Bellroy products now, from wallets to bags and, most recently, a suitcase which has just travelled around with me and returned home in great condition. Was bought fairly last minute,... See more
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We craft better ways to carry your everyday things. When you have the right things on hand, it becomes easier to adapt between work and life's adventures. From your morning commute to a tropical downpour, our products let you roam more freely.
Contact info
Australia
- support@bellroy.com
- bellroy.com
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Replied to 84% of negative reviews
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BELLROY EXCELS
BELLROY EXCELS
in design, quality and awesome customer service! bellroy team responds asap, clear friendly and kind. ordered classic sling. every bit as nice as described. go bellroy!
Customer services outstanding
Customer services outstanding, they stick by their warranty unlike many others .
New key fob ( 3rd generation) is amazing and built so well .
Thank you Bellroy
A Leather Wallet for Today’s Woman…
Lately I’ve found women’s leather wallets too bulky for the smaller handbags. Searching for the perfect wallet, I came across the Bellroy zip wallet. It was perfect. Held 10 to 12 credit cards and paper money. It was so easy to move when I changed bags. The leather is beautiful and stays soft. This year I changed to a folded wallet that holds my credit cards, bills and a some coins. The leather is soft. The wallet is flat enough I can even carry in my jeans back pocket.Bellroy has a wallet style that’s bound to fit any woman’s needs.
Suitcase joins the collection
Have quite a few Bellroy products now, from wallets to bags and, most recently, a suitcase which has just travelled around with me and returned home in great condition. Was bought fairly last minute, confident it would live up to expectations quality-wise as their other products always have. Didn’t disappoint.
Great travel companion — love the fabric and size
I picked up the Classic Messenger 6L in Olive Canva Weave for travel, and it’s been a great fit. The 6L size is right in that sweet spot — big enough to hold what I need for a day out exploring (passport, phone, wallet, a light jacket, water bottle) without ever feeling bulky or in the way. It sits comfortably across the body and doesn’t get in the way when I’m moving through airports or navigating crowded streets.
The Canva Weave fabric is a standout. It has a nice textured, woven look that feels more interesting than plain canvas, and it’s held up well to the wear and tear of travel — tossing it in overhead bins, setting it down on questionable café floors, getting rained on. The olive colorway is versatile too, easy to pair with different travel outfits without looking out of place.
Overall, a solid, well-made bag that’s earned a permanent spot in my travel kit.
Bellroy Apex Slim Sleeve Wallet – Everglade
I absolutely love this wallet. It’s exactly what I was looking for — slim, stylish, and very high quality.
I keep all my cards inside and don’t need to take them out when I use them. I can simply tap the wallet when entering the office, using public transport, or getting my coffee.
It’s also perfect for running and working out because it’s so slim and easily fits in my running shorts without getting in the way.
The design and the Everglade colour are beautiful too. Overall, a fantastic wallet and exactly what I wanted.
Fantastic - worth it
Fantastic! First bag I ordered did not suit, returned it (easily) and reordered another. Very good bag- could not recommend highly enough. More expensive than others, definitely worth it.
Just be warned the card slots are…
Just be warned the card slots are extremely tight . It is the most frustrating wallet I have ever used in the 36 years that I've been on this planet
I'll be going back to my old wallet, very disappointed with purchase
Reply from Bellroy
great products !!!
great products !!!! great design, nothing comes even close!
Highly Recommend
I’ve never had a problem with service and the products I’ve purchased over the years have arrived on time and as described. Bellroy is a great company making excellent products.
Good products and customer service
I’ve purchased multiple Bellroy products and I’ve had really good experience with the customer service team. Have bought things from their website directly and off Amazon.
Overall, their products are really good quality. The only issue I ever had was with my phone case, and they organised a replacement for me. Even though the replacement itself had the same issue, they fully refunded me the credit and then I was able to get something else.
I really do recommend buying their tech kits and toiletry kits, they have helped a lot when I’m travelling.
I spent over $500 on Bellroy bags
I spent over $500 on Bellroy bags, ordered a full week before my August 21 flight, specifically to use them on my trip. The order sat over the weekend, didn't ship until Monday, and the delivery estimate ended up being the afternoon of the 21st — hours after my morning flight left.
I spent three days emailing support asking if there was any way to help — expedite, upgrade the shipping, intercept the parcel, anything. It took three emails before anyone even replied, and once they did, the answer never changed: nothing can be done once it ships. No options, no urgency, no real attempt at a workaround for a customer asking well before the delivery date.
They did eventually send a prepaid return label, but that doesn't change the outcome: a $500 order going back unopened, and a trip without the bags I bought for it. For a premium brand at these prices, the complete inflexibility is what disappointed me most. If delivery timing matters to you at all, think twice. I ordered in a week I did not expect it will stay this long time and please dont say we account when just shipping ????
Reply from Bellroy
Bellroy gives me a great product
Bellroy gives me a great product. And on the rare occurrence when something does not meet expectations, the Customer Service folk take care of it.
Great travel bags
Great travel bags! Product is well designed and functional
Great products
We bought two backpacks and sling bags and are extremely happy with the design, quality and functionality of the products. The items also arrived promptly.
Seamless Exchange Experience
I'd bought a bag as gift and needed to return it and exchange it for a larger bag. The team were super quick to respond and super helpful and friendly through the whole process. Communication was also very clear on what needed to be done.
The products are also super high quality and we keep coming back for more.
Superb quality
I bought 3 cross body bags (each for different purposes). All are great. Superb quality - materials, design, everything. Lots of choice and all the details clearly set out on the website. Highly recommended. A very happy customer.
I am a huge fan of Bellroy
I am a huge fan of Bellroy. My first purchase, years ago, was a small card holder/ wallet, which I still love. I have bought Bellroy totes, organizing items, and a laptop sleeve. The quality is always excellent. Once I got overly enthusiastic about a tiny, adorable set of zippered pouches. I ordered them and then realized I didn't actually NEED them. Bellroy graciously allowed me to return them, and the process was painless.
Bellroy Lite Carry-On
I recently purchased a Bellroy Lite Carry-On bag as I was looking for a super lightweight carry-on and this was the lightest I could find. Very smart design and truly the lightest regular size carry-on I have ever encountered. Unfortunately, after 5 or six uses, one of the interior zipper tracks failed. I emailed customer service and they replied right away. After determining the exact issue, they offered to replace the whole bag free of charge. The next day I received a UPS shipping confirmation! So refreshing to have a company truly stand behind their product. I would recommend this company and their products to anyone based on both the product quality and design and, equally importantly, the customer service! Outstanding! 😊
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