Aussieblooms Reviews 

I would give zero to this company. Worst customer service, flowers not delivered on requested date thereby spoiling my sis bday and my surprise.

There doesnt seem to be any manager or higher up You can speak too. Wouldnt lodge my compalint and outright rude. To say Iam disgusted to see that we have a company like this operating in Australia is an understatement. DO NOT USE THEM.

Absolutely appalled by my experience with Aussie Blooms

I ordered flowers for my auntie’s birthday, and they were meant to be delivered on her birthday. Instead, she didn’t get them until four days later, completely defeating the purpose of the gift.
The delivery process was just as disappointing. The courier claimed they attempted delivery to her gated estate, but the only proof provided was a photo taken from well outside the entrance. They made no genuine effort to access the property or contact the recipient. It felt like they were simply looking for an excuse not to deliver.
She was then made to pick up her flowers from the post office.

After my experience, I read through the reviews and was honestly shocked to see that almost every recent review tells the exact same story of late deliveries, poor communication, failed delivery attempts and customers being left incredibly disappointed. I wish I had read the reviews before placing my order because I never would have trusted this company.

This has genuinely been one of the worst online shopping experiences I’ve had. If you’re ordering flowers for a birthday, anniversary or any special event where timing actually matters, I would strongly recommend looking elsewhere. I certainly won’t be using Aussie Blooms again.

Horrible and unethical company. Paid for same
day delivery, was delivered 4 days later with wilted and half dead flowers. Ordered belgium chocolates and was give a cadbury funsize back. Was refused a refund and was hung up on when i called customer service.

Wish there was a zero stars! STAY CLEAR OF THIS BUSINESS! If you want to understand what kind of business they are just google Bloomex (because that's who they really are) and the ACCC. They have clearly not changed or improved their business practises as they were ordered to do. They do NOT send flowers next day delivery - they send them in a box via STANDARD courier which takes at least a week depending on your location. Oh, and their "customer service" is nothing but AI so you get nowhere trying to resolve anything

Would be a 0 if I could. Paid extra for a “deluxe” bouquet which was absolutely tiny and half dead / broken stems. Tried to contact their support to resolve which was unresponsive, kept sending me messages meant for other people and was a complete waste of time. Don’t waste your money.

They actually deserve 0 stars. After accepting the order they messaged on the day of delivery that they suddenly can‘t deliver in the area and can only come the next day, missing my mothers birthday.

The next day they said they tried to deliver but no one was home. Although my mother left the gate open and stayed home all day waiting for the delivery.

She finally had to pick the flowers up at the post office herself. In the end they also sent the wrong flowers. Really not the service one would expect for ordering flowers for almost 150$.

save your time and money and don’t order from here. had the most awful experience.
long story short - they were unable to fulfil the same day order i purchased, and the best they could offer was for it to be delivered 3 days later. Once I cancelled this, they were very reluctant to give me a full refund. They offered me store credit and $25 (my order was well over $100). It took multiple phone calls and multiple emails to receive a full refund.
If you are struggling to receive your full refund (which by the sounds of the reviews, everybody is) persistence is key. call, email, follow up and call again!

I wish I had read the reviews before ordering! Immediately after placing my order, I received an email saying the flowers could not be delivered to the address that day and would instead be sent on Tuesday.

By Wednesday, they still hadn’t arrived. When I called for an update, the customer service was unhelpful, and I was told they would be sent on Thursday. I’m still waiting for delivery, and my niece is now out of hospital, so the intended gesture has been missed.

I was also promised a 20% discount, which has yet to be applied. Extremely disappointing service, poor communication and repeated delays. I would not order from this company again.

Birthday flower delivery for my daughter came 2 days late, and looked NOTHING like the model I ordered. Contact numbers were ‘out of use’, and although I was promised an upgrade as compensation for late delivery, the flowers looked like a bunch of random weeds picked from the side of the road. DO NOT use this company!!!

And thats being generous, after spending $150 for this GRAND sympathy package I got what easily looks like at $30 petrol station bunch of flowers.

After I complained they offered me a $40 refund to not write this review. Goodness now what I would get for $40 credit.

AVOID AT ALL COSTS

These guys are shocking I ordered flowers to be delivered on our anniversary. They did not arrive until the next day. I said I would not accept delivery but wanted my money back. I will be taking this to court as i am really embarrassed. They are disrespectful as they offered me 30% off my next order get real, No way would I ever go with these people again. But I will get my money back through a court order plus costs.

These people are hopeless. Paid for same day delivery as their website said they will deliver to this location. Then I get an email saying they tried contacting me but no one was available which is not true, no one called, text or emailed. Then they said the next day delivery would be Monday and I ordered the flowers Thursday afternoon. The person I bought the flowers for, due to a death in the family, is not home on the Monday and Aussie Blooms wont give a refund. I then asked if I could have someone pick the flowers up and they said they cant accommodate that. Very difficult company to communicate and deal with. I'll be lodging a complaint with the ACCC for misleading advertising on their website. DO NOT USE THIS COMPANY!

I have received your order and the flowers you sent are appalling - withered drooping !
You have the audacity to charge for such a bouquet ?
Should be ashamed to be doing this business .

ordered 3 bunches of flowers, 1 for each of my cousins as sympathy flowers for the death of my aunt.
the photos looked great and i paid $143.90 for each bunch
firstly they sent 2 of the bunches to my address instead of my cousins address and only 1 bunch to the correct address.
that night i went to visit one of my cousins and saw the bunch i sent to her and nearly cried!! it was aweful!! very poor quality flowers and not many at all so looked empty. I was so upset and embarrassed. i called and told them i was not happy and requested a refund to be told someone would call me back and of course 3 weeks later i still have not received any call.
shame on you Aussieblooms.. change your trading name as you do not deserve to Äussie" as a part of your name.

STAY AWAY from this company! AussieBlooms/Bloomex are a waste of time.
I paid $109 for a bouquet.It was shocking.Rubbish. Nothing like the picture online.
After a month of talking to them, I got a 30% refund, which is better than others have received.
You have been warned!

Do NOT order from here. Gosh I wish I had read these reviews before ordering. I ordered flowers for delivery tomorrow and have been emailed to say they can only deliver them next Wednesday. They said they tried to contact me, but absolutely did not. They were for a special occasion and I needed them to be delivered on the day. They will not offer a refund, only a store credit or redelivery on another day. I have just submitted a chargeback with my bank. Do NOT order from this company

I wish I had read the reviews before ordering.
I am in the UK and wanted to send flowers to my daughter in Australia for her birthday.
I ordered what I thought would be a beautiful bouquet and paid an additional cost for the 'grand' bouquet.
Unfortunately, the flowers were completely different to the advertised photo, as were the colours.
Aussieblooms offered me a 20% discount on future purchases (this did increase to 40%) or a 15% refund on my card. The discount to purchase again is basically what they offer anyway and a 15% refund is ridiculous.
I am extremely disappointed and will obviously not be using them again.

Paid for upgraded fruit basket for next day delivery. Website states the picture is base box of fruit. Stated fruit in season. Delivery arrived 7pm next day only contained bananas apples pears and oranges which began rotting before second day. Were unpacked and placed in fruit bowl as soon as received. Fruit selection poor. No pineapple mangoes grapes berries cherries or anything special included in fruit selection

Paid for same-day delivery well within the deadline. In the evening I got a message that said they tried to contact me (they hadn't), and the flowers were being delivered the following day. They did arrive the next day, they are tiny. The pictures on their website do not include photos for the smaller priced ones. Absolutely not worth the $84 I paid. On top of that, I paid for a birthday card and the message was written onto the back of a voucher and then stapled to the card. Totally unprofessional.

Following a sudden death of a family member in Australia I ordered flowers from AussieBloom to be delivered to the SW of the continent. Despite the weekend order (Friday night UK), I received confirmation of the order as well as advice on the best date/time for delivery as the address was out of their usual territory. I also received a very kind and thoughtful message of condolence along with a complimentary gift with the flowers. My family and I are extremely grateful to AussieBlooms for their help and support.