I have 15 different types of tools from worx. Plus about 20 batteries. Only two problems 1 hydrashot water gurnie, the other hydrashor blower. Both replaced no problems. Office girl realy friendly d... See more
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Review summary
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Purchased 12cm cordless Pruning ChainSaw, and I am very pleased to add this to my stable of WORX power tools that use the common 20V battery system. I have found all the 20V tools purchase to b... See more
Have quite a number of Worx tools. Consider them of great quality for home workshop roles. Have abused a couple of drills on bigger projects, no tears. Not had a battery failure in 10 years - a coup... See more
Company replied
good communication and phone callback. item arrived promptly. item as described and works well so far - still a liittle dust passing through fabric of bag during vacuum use.
Company details
- #5 of 5 best companies in Tool Store
- #1 of 1 best companies in Do-it-Yourself Shop
- #12 of 15 best companies in Hobby Store
- #10 of 13 best companies in Home Improvement Store
- #1 of 1 best companies in Lawn Mower Store
- #2 of 2 best companies in Tool Manufacturer
About WORX Australia
Written by the company
WORX Australia offers multi-functional power tool solutions and cordless convenience for everyday life. Built on a platform of innovation, power and performance, we design tools to empower users around the Home, in the Garden, the Workshop, on the road, and anywhere in between.
WORX Australia currently offers over 70+ tools across D.I.Y, Garden, Robotic Mowers, Craft, Hobby & Adventure that are all powered by the 20V POWERSHARE™ Battery platform. Be it our 20V Soldering Iron, a 20V LANDROID™ Robot Lawn Mower or our 40V NITRO™ Chainsaw, they all run off 20V POWERSHARE™ Batteries.
Our office's and warehouses are based in Melbourne & Sydney, Australia and all WORX Australia tools are backed by our 2-year warranty, with an additional 12-months coverage with online registration.
Do it Yourself. Do it Better. Do it with WORX.
WORX Australia currently offers over 70+ tools across D.I.Y, Garden, Robotic Mowers, Craft, Hobby & Adventure that are all powered by the 20V POWERSHARE™ Battery platform. Be it our 20V Soldering Iron, a 20V LANDROID™ Robot Lawn Mower or our 40V NITRO™ Chainsaw, they all run off 20V POWERSHARE™ Batteries.
Our office's and warehouses are based in Melbourne & Sydney, Australia and all WORX Australia tools are backed by our 2-year warranty, with an additional 12-months coverage with online registration.
Do it Yourself. Do it Better. Do it with WORX.
Contact info
Suite 3.20, 4 Ilya Ave, 2250, Erina, Australia
- 1300 889 028
- salesau@positecgroup.com
- au.worx.com
4.5
Excellent
680 reviews
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Replied to 42% of negative reviews
Typically replies within 2 weeks
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Good quality at a reasonable price.
the tools are really good quality and work well, l like the affordability, not cheap but not over the top either,
22 June 2026
I have several worx products acquiered …
I have several worx products acquiered over some years and have found them reliable
8 June 2026
Very satisfied
Firstly I think you website is very informative, enable us to make a considered choice to buy a Worx product. We are happy with our choice, only having a very small yard to look after, it certainly is the right choice for us.
23 May 2026
Immediate response to my initial…
Immediate response to my initial question was terrific. The arrival of the parts soon after my order was appreciated
25 May 2026
Happy with the service
The item I ordered was delivered in a timely manner and included all parts. Thank you.
15 May 2026
WORX Multi Function Worktable - good, but watch your hands!
I've made limited use of the Multi Function Worktable so far but it seems great. However you really need to watch your hands when setting it up. While there is a graphic to warn against putting your fingers into the gap between the table sides when opening them up, it's very easy to put the palm of your hand there which can result in a very painful pinch - I've still got a blood blister from doing this two weeks ago! These should be a much clearer safety warning about this both in the instructions and on the table itself - maybe the inner edges of the table sections could also be coloured red as a visual reminder.
My only other complaint is that there should be some form of carry handle. Apart from these issues it appears to be a great portable work table so far.
4 May 2026
Reply from WORX Australia
Hi there,
Thank you for taking the time to share your detailed feedback. We’re sorry to hear about the injury you experienced while setting up the worktable, and we hope your hand is recovering well. We really appreciate your suggestions regarding clearer safety warnings and the idea of adding visual indicators to help prevent this from happening.
We also appreciate your feedback about the carry handle, and we’ll be sure to pass all of your comments on to our product team for review. It’s great to hear that aside from these concerns, you’re finding the worktable to be a useful and portable addition so far.
Thank you again for your valuable feedback.
Kind regards,
The WORX Team
great website great product and price
4 May 2026
Reply from WORX Australia
Hi Sheryl & Steve,
Thank you for your kind review! We’re so pleased to hear you found our website easy to use and were happy with both the product and pricing. We really appreciate your support and hope to see you again soon.
Kind regards,
The WORX Team
Reply from WORX Australia
Hi Mike,
Thank you for your feedback! We’re glad to hear you were happy with our communication and delivery service. We really appreciate your support.
Kind regards,
The WORX Team
Another Worx for the shed . . .
Have quite a number of Worx tools. Consider them of great quality for home workshop roles. Have abused a couple of drills on bigger projects, no tears. Not had a battery failure in 10 years - a couple are getting a bit low though!!
Great value, especially during the sales!!
This purchase was pruning shears for my daughter - she used mine, and wanted one.
5 May 2026
Reply from WORX Australia
Hi Terry,
Thank you for sharing your experience and for your continued support of WORX tools over the years. We’re glad to hear the quality and battery life have held up well for your workshop projects. It’s also great to know the pruning shears made a good gift for your daughter. We really appreciate your feedback!
Kind regards,
The WORX Team
Reply from WORX Australia
Hi Elizabeth,
Thank you for your feedback! We’re glad to hear you found our service easy to work with. We really appreciate your support.
Kind regards,
The WORX Team
Very happy with the quick delivery
Very happy with the quick delivery. how light weight and how powerful the leaf blower is.
2 May 2026
Reply from WORX Australia
Hi Richard,
We’re glad to hear you were happy with the quick delivery and that the leaf blower’s lightweight design and power have impressed you. We really appreciate your support and you taking the time to leave feedback.
Kind regards
The WORX Team
Reply from WORX Australia
Hi Maurice,
We're sorry to hear you're having issues with the battery charge indicator. Please contact our customer service department so our team can assist you further and help resolve your warranty issue as quickly as possible. We appreciate your feedback and look forward to helping you.
Kind regards,
The WORX Team
salesau@positecgroup.com
1300889028
I have many Worx products and am very…
I have many Worx products and am very happy with the way they perform. Had problems with brushless drill but it was replaced promptly. Staff have always been super helpful.
28 April 2026
Reply from WORX Australia
Hi Rob,
Thank you for your feedback and for your continued support of WORX products. We’re glad to hear you’re happy with their performance and that the issue with your brushless drill was resolved promptly. It’s also great to know our team has been helpful along the way. We really appreciate your review.
Kind regards,
The WORX Team
Excellent service and delivery
27 April 2026
Delivery time was great
Delivery time was great
Haven't used item yet I am trying to locate the lance extension I had for the gun
21 April 2026
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