I have ordered second hand table. It came really damaged so i returned it. I am giving high rating because I was pleasantly surprised with customer service and how quickly and smoothly they were answe... See more
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Good shop, price nice, very fast delivery. I also sent request, and I received fast answer, I think what you can improve is to put more information in description, bcs not everything is cl... See more
Company replied
I recently purchased Oval dining table (180cm) - Walnut colour , and I am beyond impressed with every aspect of it! The color is stunning—exactly as shown in the images. It blends seamlessly... See more
I purchased a dining chair and bar stools, they were very reaosnably priced and incredibly high quality, I have already been complimented on them. Delivery service was ok communication was good, but... See more
Company replied
Company details
Written by the company
AQ-Living.com biedt een ruim assortiment aan huis- en tuinartikelen aan. Je vindt bij ons onder andere meubels, diverse tuinartikelen en diverse dierenverblijven. Maar bijvoorbeeld ook producten voor baby's en kinderen of verlichting en verwarming.
Contact info
Wisent 7, 5236PX, 's-Hertogenbosch, Netherlands
- 0882266308
- info@aq-living.com
- aq-living.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically takes over 1 month to reply
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Very nice chairs
Very nice chairs. Price also very good for the quality! Only the mounting it s weird, after some use of the chairs you need to close up even more the screws
Received a broken box with missing parts
Ordered a chair the delivery was fast but whats the point of it , i received a broken toren open box , the pieces where not individually packed , some parts where broken and the most important part of the chair was missing after contacting them they said they will check for a solution. But after couple days no response back.
Reply from Aq Living
The quality was very satisfying
Very happy with the product and the…
Very happy with the product and the delivery. I ordered a garden table, quality and price was great and it was delisted on time.
Loved the customer service
Loved the customer service. I had the issue with the delivery, they fixed in 1 day. It is nice to have a service that cares about their customers
Good shop
Good shop, price nice, very fast delivery.
I also sent request, and I received fast answer,
I think what you can improve is to put more information in description, bcs not everything is clear also with measurements.
Also is better to keep client is to put free delivery, bcs this many people look before buy products. I think is more important than the price of product.
The website can be sorted by easier category, like with picture categorie to see what you can choose faster. And also to see deals.
Reply from Aq Living
I bought eating table with 6 chairs
I bought eating table with 6 chairs, all of them arrived well packaged and in good condition
Top levering
Perfect 💪💪💪💪💪💪💪
Perfect!!!
A really easy process from start to…
A really easy process from start to finish. Well informed and was never left guessing. It was delivered next day and really good quality product. I will be ordering from here again
Quality furniture
Very fast delivery, quality products and prompt customer support. Highly recommended!
Perfect table and perfect quality!!
I have made an order in December to be…
I have made an order in December to be delivered in February, which first they delayed to march and after that they delayed to June without saying a word to me. For sure I will not buy at AQ Living anymore.
Reply from Aq Living
Qaulity company
Good quality products and flexible delivery service. Quick response and solutions from customer service
Very good customer service
I have ordered second hand table. It came really damaged so i returned it. I am giving high rating because I was pleasantly surprised with customer service and how quickly and smoothly they were answering and arranging all. The furniture it self was very nice so would have been good. The CS replied immediately, arranged all pick up and return money fast. This is the service you dont get often nowadays.
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