Aq Living Reviews 

14,485
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I have ordered second hand table. It came really damaged so i returned it. I am giving high rating because I was pleasantly surprised with customer service and how quickly and smoothly they were answe... See more

Rated 3 out of 5 stars

Good shop, price nice, very fast delivery. I also sent request, and I received fast answer, I think what you can improve is to put more information in description, bcs not everything is cl... See more

Company replied

Rated 5 out of 5 stars

I recently purchased Oval dining table (180cm) - Walnut colour , and I am beyond impressed with every aspect of it! The color is stunning—exactly as shown in the images. It blends seamlessly... See more

Rated 5 out of 5 stars

I purchased a dining chair and bar stools, they were very reaosnably priced and incredibly high quality, I have already been complimented on them. Delivery service was ok communication was good, but... See more

Company replied

Company details

  1. Furniture Store

Written by the company

AQ-Living.com biedt een ruim assortiment aan huis- en tuinartikelen aan. Je vindt bij ons onder andere meubels, diverse tuinartikelen en diverse dierenverblijven. Maar bijvoorbeeld ook producten voor baby's en kinderen of verlichting en verwarming.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(14,485)

2,960 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very nice chairs

Very nice chairs. Price also very good for the quality! Only the mounting it s weird, after some use of the chairs you need to close up even more the screws

9 June 2026
Rated 1 out of 5 stars

Received a broken box with missing parts

Ordered a chair the delivery was fast but whats the point of it , i received a broken toren open box , the pieces where not individually packed , some parts where broken and the most important part of the chair was missing after contacting them they said they will check for a solution. But after couple days no response back.

8 June 2026
Unprompted review
Aq Living logo

Reply from Aq Living

Hello,

Thank you for your review. I’m sorry to hear that a part was missing and that you haven’t received it yet—my sincere apologies!

I’d like to get in touch with you to discuss the situation. I’d appreciate it if you could call me at 088 22 66 308. I’d be happy to help you further! Thank you in advance for your time and effort.

Best regards,
Lindy | Customer Service Team.

Rated 3 out of 5 stars

Good shop

Good shop, price nice, very fast delivery.
I also sent request, and I received fast answer,

I think what you can improve is to put more information in description, bcs not everything is clear also with measurements.

Also is better to keep client is to put free delivery, bcs this many people look before buy products. I think is more important than the price of product.

The website can be sorted by easier category, like with picture categorie to see what you can choose faster. And also to see deals.

22 April 2026
Aq Living logo

Reply from Aq Living

Beste,
Bedankt voor het schrijven van uw review.

Ik kom hier gaar over in contact om de situatie te bespreken. U kunt ons bereiken op telefoonnummer 088-2266308.
Ik wil alvast bedanken voor de genomen tijd en moeite.
Met vriendelijke groet,
Rosa – team klantenservice

Rated 1 out of 5 stars

I have made an order in December to be…

I have made an order in December to be delivered in February, which first they delayed to march and after that they delayed to June without saying a word to me. For sure I will not buy at AQ Living anymore.

18 March 2026
Aq Living logo

Reply from Aq Living

Hello Flavio,

Thank you for posting your review. I’m sorry to hear that you’re not satisfied with your order; please accept my sincere apologies for the inconvenience you’ve experienced! I understand that this has been frustrating.

I have since spoken with you, and unfortunately, you were not open to a further solution on our part. Should you change your mind in the future, you are, of course, always welcome to contact us!

Kind regards,
Lindy | Customer Service Team.

Rated 5 out of 5 stars

Qaulity company

Good quality products and flexible delivery service. Quick response and solutions from customer service

18 March 2026
Rated 5 out of 5 stars

Very good customer service

I have ordered second hand table. It came really damaged so i returned it. I am giving high rating because I was pleasantly surprised with customer service and how quickly and smoothly they were answering and arranging all. The furniture it self was very nice so would have been good. The CS replied immediately, arranged all pick up and return money fast. This is the service you dont get often nowadays.

3 March 2026

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