AL Finans Reviews 

Extremely professional and dedicated workers!

best FAQ and Quick response.
I had the most shortest process and delightful experience of loan approval. If you have read through FAQ and you feel eligible, by all means the process is effective unlike other banks.

They truly understand customer needs and handle everything efficiently.

As a Brit that has never obtained a loan or purchased a vehicle in Denmark, I had multiple questions due to a lack of familiarity of Danish Process and requirements (and the wonders of google translate causing confusion). I phoned several times and the calls were answered quickly by very patient staff who explained everything and were very helpful.

Great service, fast and effective! Special thanks to Ditte Dollerup! Ditte is super professional and responsive person! Thank you for your help!

Excellent service and support from Ditte setting up the loan and supporting throughout the purchase of the car. Thank you Ditte

Very good service, no phone cues and very perfectional staff!

Recently had a very disappointing experience with Al-Finans. I took out a loan of approximately 198,000 DKK, with an agreed interest rate of 3.99%, meaning I would have to repay 270,000 DKK over 7-8 years with tons of different fees og taxes , insurances

However, after reviewing the terms and calculating the repayments, I decided to cancel the loan. I contacted Al-Finans on Friday, May 10th, to get more information and inform them of my decision to regret the loan. They instructed me to send a written email, which I did the following day, May 14th. I then returned the entire loan amount the next day.

Despite my prompt actions and complete repayment, Al-Finans is now demanding a tinglysningsgebyr (registration fee) of 4,850 DKK. This fee seems unreasonable, given that I canceled the loan and returned the full amount shortly after receiving it.

This experience has been incredibly frustrating and has left me feeling unfairly treated. I would advise others to be cautious when dealing with Al-Finans and to be aware of potential hidden fees even if you decide to cancel your loan within a short period.

"Highly impressed with my experience with AL Finance! I recently applied for a car loan, and I couldn't believe how smooth and efficient the process was. From the initial application to the approval, everything was completed within just two days. The team at AL Finance was incredibly helpful and responsive throughout the entire process.

What I appreciated the most was how straightforward they made everything. They only required a few documents, which were easy to provide, and they handled the rest seamlessly. Their professionalism and efficiency truly set them apart.

I highly recommend AL Finance to anyone in need of financing. Their quick turnaround time, excellent customer service, and hassle-free process exceeded all my expectations. Thank you, AL Finance, for making my car financing experience so pleasant and stress-free!"

The most kind and helpful customer service I know in Denmark. They solve everything so fast and explain you all the things you need to know. The best experience.

It was very quıck for us. Your customer service back to us very quick. Thank you for this one

Nice and easy, although very expensive

I bought a car with them, Electric car, nice and good until now, from 0.98 procent rente , now im at 6 %, nice game, after two years of loans them increase the interest.

21.000 kr in fee's for contract. STAY AWAY from them!!
Avoid doing business with this company, as there are many hidden costs.

Paid 70% downpayment. Loan was only for 109.900 kr at 36 months.
I was rushed to sign the loan contract at the car dealer, using my mobil phone and NemID. Realized later that they charged me 21.000 kr in fee's (including a hefty 10.000 kr kickback for the dealer).

The interest for the 36 months was fair at 12.000 kr. So total cost is over 33.000 kr. Real interest rate and fees are at 19%. Should have just paid the rest 109900 in cash as well, or gone to my own Danske Bank at the real 7% with only 5000 kr fee's for the contract. Big mistake to trust Alfinans. Awful experience.

I immediately asked for my right to cancel the contract, as per the Danish law for "right of cancellation within 14 days", as per "Kreditaftaleloven § 19". But Alfinans did not follow the law, and told me that they would cost me 10.000 kr + another 3750 for Tinglysningsafgift, etc to cancel my contract. They are only allowed to charge the interest cost for the days used for the 109.900 kr. (I checked with my lawyer). The costs for canceling should have only been aprox 800 kr at most for a few days interest cost of 109.900 kr.

I am so sad to have experienced this. I will never ever use these types of loan companies.

danskelove dot dk / kreditaftaleloven / 19

Super service

AL representative has taken the time and attention to follow through on initial information - that on the surface was problematic but enabled us to remove those obstructions rather than just saying 'no' as others might have done. A big thank you for the extra support

Customer service is so helpfull.

Understanding the customer requirements and processing the things.