Activ8 Solar Energies Reviews 

3,109
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 738 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently commend the staff for being exceptionally helpful, knowledgeable, and professional, ensuring a smooth and efficient service experience. Many reviewers highlight the installation process as quick, tidy, and well-explained, often completed within a single day with minimal disruption. However, some people experienced delays or coordination issues with installation scheduling, such as unorganized connections or late arrivals. A few other people also felt that the pre-installation process involved unnecessary questions or abrupt changes in conditions, leading to dissatisfaction.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting the efficiency, professionalism, and... See more

User experience

Reviewers mention positive feedback about user experience, with many describing the entire process as easy,... See more

Customer service

People report positive experiences with customer service, highlighting fantastic and amazing support from... See more

Product

Consumers find the product to be ambiguous, with some expressing great satisfaction, noting excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm Michael from Bray. I got my installation June 2025, so have them 12 months. It was a great move on my part, over the year, we producing 50% of our usage plus micro-generation, our electric bills a... See more

Company replied

Rated 5 out of 5 stars

From when we first contacted this company about the installation of Solar Panels right to the end of the process we were very impressed with their knowledge and skills. Understanding our expectation... See more

Company replied

Rated 5 out of 5 stars

They were friendly fast and efficient as well as knowledgeable. The only small issue I would raise is cleaning up afterwards where they were drilling!! A small vacuum cleaner would have helped! But re... See more

Company replied

Rated 5 out of 5 stars

The team arrived ahead of schedule. Mighty team of Roofers+Electricians. 1st day could not Boost cylinder, phoned Activ8 and Ashling instructed me to reset on top of cylinder..bingo. Ashling al... See more

Company replied


Company details

  1. Solar Energy Company
  2. Solar Energy Contractor
  3. Solar Energy Equipment Supplier
  4. Solar Hot Water System Supplier
  5. Solar Photovoltaic Power Plant

Written by the company

We are Ireland's solar experts celebrating our 20th year in business with over 25,000 installations on the island of Ireland, we have helped people save money on their electricity and energy bills through solar PV and solar thermal (heating your water). ISO 9001, 14001, and 45001 accredited, we pride ourselves on the quality of our solar installation teams and customer service. We only use the ATLAS Duo N-Type solar PV panel, engineered in Ireland by Activ8. This panel defies the elements and ensures reliable energy, rain or shine. Activ8 has completed the most residential SEAI installs from 2019 up until 2024. We have a dedicated grants administration team to apply for your SEAI solar PV grant on your behalf and take you through each step. SEAI invited us to become an "NSAI Standards Committee Member for the Design and Installation of solar PV Microgenerators in Homes" to help eliminate unqualified and dangerous installations. Activ8 has been named Green Energy Provider Award Winners 2025, Green Energy Supplier of the Year 2024, and one of Ireland's Best Managed Companies in 2024 at the Deloitte Awards. We have also been awarded the prestigious Guaranteed Irish symbol in 2024.

Ireland's Solar Experts

Written by the company

Here since 2007. Here to stay.
With over 14,000 customers, we're delighted to install systems all over our beautiful island as we build towards a low carbon future here in Ireland.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(3,109)

719 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'm Michael from Bray

I'm Michael from Bray. I got my installation June 2025, so have them 12 months. It was a great move on my part, over the year, we producing 50% of our usage plus micro-generation, our electric bills are drastically down. The actual installation was completed in less than a day, no mess, good crew of lads. The only qualm i had was the leadtime on installation, but the install was done on the day specified on ordering. Overall, good quality, excellent customer service, i know it's a bit of an outlay, but I will be worth it in no time.

1 July 2026
Unprompted review
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Michael, thank you so much for your 5-star review. We really appreciate it.

Rated 5 out of 5 stars

Great service

Great service, very happy with Activ8 Solar Energies and would highly recommend. Very efficient and helpful.

25 June 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Michael, thanks a million for your review, we really appreciate your recommendation.

Rated 1 out of 5 stars

Absolutely WOULD NOT RECOMMEND

Absolutely WOULD NOT RECOMMEND. Their customer service is horrendous. Once they get your money they couldn’t care less if you are happy or not. They put the battery in a place I specifically asked for it not to be put as I wanted to eventually have a skylight put it. They didn’t do what I asked and quoted me nearly €2k to move it. They should just move it at the own expense as they did not honour my request to begin with. Trying to liaise with them on the phone and email is a nightmare. They do not care and just want more money. Absolutely would not recommend.

5 July 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient in installing the solar…

Very efficient in installing the solar panel system and very helpful in sorting any arising problems.

2 July 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Gisela, thank you for the 5-star review, we really appreciate it.

Rated 5 out of 5 stars

Delighted with Active8

Very happy with the process from the initial contact to the installation crew. The installation was quick, professional and the crew were knowledgeable.
The only small negative that didn’t affect anything really was that I changed the order a few weeks ago and it seems the change wasn’t communicated effectively through the departments.

2 July 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Mike, thank you very much for the great review. We appreciate your feedback on the communication and will use it to help improve our service.

Rated 5 out of 5 stars

Very professional operation

Very professional operation. The initial consultation and the technical consultation were very comprehensive. The team came and installed the system in less than a day, couldn’t fault them.

24 June 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi there, thank you very much for your 5-star review.

Rated 4 out of 5 stars

Quick process

Quick process , quick installation, very easy nice people and good communication

23 June 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi there, thank you very much for your review.

Rated 5 out of 5 stars

Extremely efficient and courteous team

Extremely efficient and courteous team. Very neat job. Michael helped us to set up the SolisCloud App and explained how the system works clearly and patiently.

25 June 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Maeve, thank you so much for your review.

Rated 5 out of 5 stars

Active8 impossible things straight away and miracles in 3 days

The active 8 stated in contact all the time they came in early when I needed them I’m using solar’s power to energise my house everything was done quickly and professionally
The active8 did impossible things straight away and miracles in 3 days
We are so happy

26 June 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Patryk, thank you for your 5-star review. We really appreciate it.

Rated 5 out of 5 stars

Really happy we went with Active8

Really happy we went with Active8. Very professional operation. One team worked on the roof while another team did what needed to be done inside. Everything is very neat.
A small fuse box next to the main one. A switch and box next to hot press for hot water. Everything else is out of sight in the attic.
They arrived at 8 am and were in and out by lunchtime.
They even hoovered the place before they left.
Great workers and we are able to see what we are using and what we are sending back to the grid on the app.
The solar panels are Irish made too. Happy customers.

25 June 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Mary, thank you very much for your 5-star review. We really appreciate it.

Rated 4 out of 5 stars

Good communication

Appointments prompt and communication very good

18 June 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi there, thank you for your review.

Rated 5 out of 5 stars

Very efficient

Very efficient, engineer very helpful on home visit, prompt and professional on day of installation.

17 June 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi there, thank you very much for your 5-star review.

Rated 5 out of 5 stars

Installation team

Donnacha and Jimmy are a credit to Activ 8. So professional/friendly/ top class service. The whole team were so pleasant. Smooth installation

I would definitely recommend Activ 8.

24 June 2026
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Louise, thank you so much for your 5-star review. We really appreciate your recommendation.

Rated 2 out of 5 stars

Really don’t know what to make of this…

Really don’t know what to make of this company, asked unnecessary questions totally unrelated to a solar installation that I chose not to answer. Then, told that my property didn’t meet conditions required to install panels - this totally contradicted surveys carried out by a number of other registered/certified installers, two of which are linked to utility providers. Have gone ahead with another company who have successfully installed similar system configurations within my estate. Bizarre, I can only assume Activ8 cherrypick the work they wish to undertake.

In response to activ8energies.com reply 13/07 - as stated in my review, questions asked were totally unrelated to a solar installation, they were not quality, safety or design related. Furthermore, this statement from activ8energies.com ‘ Our assessment process is designed to ensure that every installation is technically suitable and complies with our internal quality, safety, and design standards’ does this imply that those installers who carried out in-person surveys at my property are less focused on their quality, safety and design standards and that their installations are not technically suitable?

23 June 2026
Unprompted review
Activ8 Solar Energies logo

Reply from Activ8 Solar Energies

Hi Joe, thank you for taking the time to share your feedback. We're sorry to hear that your experience with us did not meet your expectations.

Our assessment process is designed to ensure that every installation is technically suitable and complies with our internal quality, safety, and design standards. As part of this, we sometimes ask additional questions to gather the information needed to make an informed recommendation.

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