Lovely robust pots and lids, though less tall than the ones I bought 10 years ago which are still going strong.
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About Circulon
Written by the company
Because worrying about burning, sticking, flaking, and cleaning stops you from enjoying great food. So it’s time to feel pride in every meal you make: confident it’s cooked perfectly and safe to eat.
You can be the cook you want to be. The master of a thousand bold recipes. Fearless in the face of any challenge.
Since inventing the world’s first nonstick hard-anodized pan, we’ve pushed the limits of cookware for over 35 years. Every insight, and every breakthrough, transforms how you cook.
Circulon. Built for bold cooking. SHOP A1 Extreme Non-STick SHOP COOKWARE SHOP BAKEWARE CONTACT US
Built for life
Lifetime Guarantee
Contact info
- Riverview Road, CH62 3RH, Bromborough, United Kingdom 
- 0151 482 8282
- https://circulon.uk.com/pages/contact-us
- circulon.uk.com
Replied to 95% of negative reviews
Typically replies within 1 week
The worst Customer Service Experience…
They have provided the absolute worst customer service experience I could imagine. I notified them, that one of their apparent "10 year guarantee" pans was no longer" non stick" . IO gave them details and photos, as requested. They honoured the 10 year guarantee and advice me to choose a replacement pan. This I did and notified them. 4 weeks later and still no replacement pan. Every email I send, they do not even acknowledge. Would I recommend Circulon NO WAY. You pay a premium price for their products and they do not honour their commitment and guarantee.
Simply the finest pans
Simply the finest pans. I've been cooking for 50 years. They heat up marvellously, the non stick is the best. Well made.
The best frying pans
Impressive set of frying pans and wok. You could feel the quality of the pans and their lovey appearance.Used it already and was very impressed and will definitely buy more items from Circulon in the future.
Worst company for Customer Service?
Had an issue with 3 saucepans out of a set. Sent photos to help desk and was advised they would replace them with same item and they had been ordered and would arrive within 3 - 5 days. They didn't arrive so I messaged again to be told the item was no longer in stock so they would have to send a different set which were a complete different style and size. I advised I wasn't happy over this and the service was poor. Issue escalated to a Team Leader who messaged and agreed the service was well below par and unacceptable but I was limited with options. I didn't receive any further response for nearly a month before I was messaged by a Service & Project manager, again apologising for the bad service. They added an extra amount to the replacement but still couldn't get anything near what I had. I settled for a different make but will never use Circulon again or recommend them to anyone purely based on the shocking customer service.
Reply from Circulon
The pan lid handles burn my hands
The pans are lovely, but quite shallow in height. One major fault is that the pan lid handle is metal and not insulated, therefore it really burns your hand when lifting the lid off and is impossible when trying to drain any liquid from the pan. I really wish that I’d kept the lids from my old circulon pans.
Reply from Circulon
Heavy very well made prompt delivery so…
Heavy very well made prompt delivery so all good
Terrible customer service
29/10 - Finally heard from Circulon customer service and (fingers crossed) issue has been resolved. I await to see if I get a replacement order.
Items ordered via website but delivered from Amazon. Arrived damaged, have contacted Circulon via their website, Messenger and a direct email but not had a single response from them.  Was also on the phone over 8 minutes without anyone answering. Giving them another 24 hours to respond and, if not, will have to return everything to them and expect a FULL refund. Terrible customer service from a company I expected more from.
Reply from Circulon
No pans to be seen here..
I still haven't received this parcel and DPD are incapable of delivering it to me. I await to hear from your customer services team to resolve this issue.
Reply from Circulon
Amazing Pots & Pans
Easy to order on a great website. Fab discount offers and I absolutely adore my new pots and pans. They are amazing and it makes my want to cook! And they are so easy to wash!!
Was a birthday present for my daughter
Was a birthday present for my daughter, who is very happy with both frying pans
My cookware set is outstanding
My cookware set is outstanding, anti-heat handles, make cooking easy and healthier when not using as much oil. Easy to clean and strong.
Great products
Great products, bought a pan & trays and are very happy with the quality. Good customer service also (I had to return one pan as accidentally ordered 2 the same) very clear & helpful.
The scratch defense range is just brilliant
Wow! The scratch defense range is just brilliant. I ordered a saucepan and frying pan set and added an extra (larger) frying pan. Having used them for a few weeks they are a huge improvement over my previous cookware. Would fully recommend!!!
much much much better quality than…
much much much better quality than Ninja and fast delivery!
Used circulon pans for years always…
Used circulon pans for years always good. If you want them to last longer best to hand wash them.
Packaged well and arrived as stated
Packaged well and arrived as stated. Not used in Ernest yet but seems en excellent product and good value. If they perform as well as my other Circulon pan then I shall be a very happy purchaser.
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