Fabulous experience early on a Saturday morning with Jerry. I had received my kit and was apprehensive about doing the impressions due to my extra small mouth and not getting it right. He made me feel... See more
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Caspersmile.uk is dedicated to helping people achieve a confident, beautiful smile through high-quality, affordable, and easy-to-use dental solutions. We specialise in clear aligners designed to straighten teeth comfortably and discreetly, offering an accessible alternative to traditional braces. Our goal is to make the journey to a better smile simple, transparent, and stress-free for every customer. From the moment you visit our website, we aim to provide a smooth and supportive experience. Our team works hard to ensure that every customer receives clear guidance, reliable service, and timely updates throughout their treatment. We understand that every smile is unique, which is why our products are crafted with care and precision to deliver effective, noticeable results. At Caspersmile.uk, customer satisfaction is at the heart of what we do. We take pride in offering quick delivery, responsive support, and products you can trust. Whether you're starting your smile transformation or looking for quality dental care products, we’re here to help you every step of the way. We are grateful for every customer who chooses us and values their feedback as we continuously work to improve our services. Your smile matters to us, and we’re committed to delivering an experience that reflects that.
United Kingdom
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Replied to 82% of negative reviews
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I had a really lovely experience at Casper Smile especially thanks to Jerry. He was welcoming patient and made the whole experience feel so easy and comfortable.
Jerry was very helpful in my session today
I haven't yet started my treatment; however, they are very willing to help guide me to make sure I'm clear on what's happening and get me the perfect treatment.
Great customer service, reliable and honest advice from Louise, great member of the team, thank you x
Jerry was very helpful during my session!
Jerry has helped me re-do my impressions as my last lot of retainers did not fit. Caspersmile have been quick to rectify the issue.
John Mitchell was very professional and helped me to get workable impressions today
Jane and Casper smile worked with me amazingly
I recently completed my clear aligner treatment with Caspersmile and I’m really happy with the results.
I decided to start treatment because the misalignment of my lower incisors was getting worse over time and becoming more noticeable, especially after I had a bridge fitted on my upper teeth. Caspersmile gave me the chance to fix the problem with prices that are truly affordable — much more accessible than the well-known brands. The option to do a digital scan instead of traditional impressions was also a big plus for me.
The product itself is excellent and the support throughout the treatment was outstanding. A special thank you goes to Olivia and the whole customer care team for their constant help and guidance. The only small difficulty I had was putting on the first aligner (I was a bit worried about applying too much pressure), but after following their advice and reading the FAQs everything became easy.
I finished all 15 aligners and I’m very satisfied with how my smile looks now. I trusted the many positive reviews I found online and I’m glad I did. I would definitely recommend Caspersmile to anyone looking for an effective and reasonably priced clear aligner treatment.
Thank you Caspersmile for the great experience!
Reply from Caspersmile
I have been trying to get some new putty because the ones I did were in-correct, it took a while to get through through to someone however eventually I got through to Louise who sorted out everything for me much appreciated
Reply from Caspersmile
John Mitchell was very helpful in getting my moulds correct very good customer service. Thankyou
Reply from Caspersmile
John Mitchell made sure we got good impressions and was helpful
Reply from Caspersmile
John Mitchell did my impress video he was very patient while my 3 year old was in the picture watching and trying to ask me questions. It took a while with different size trays but we got there in the end. I felt comfortable and he was very informative.
Reply from Caspersmile
jerry has very good customer service
Reply from Caspersmile
Jerry, was nice kind helpful and respectful, helped me do my mould and told me what i did wrong so that i learned from my mistakes, very nice neat job, thank you jerry.
Reply from Caspersmile
Jay was amazing at going through the impressions with me, took his time and was patient, both agreed for me to book in for a scan before aligners and he was really helpful.
Can’t wait to start my aligners.
Reply from Caspersmile
DO NOT use this company. They claim that you can cancel and receive a full refund within 24-48h of your order. I have been trying to cancel from only 30 mins after my order and no one will respond! I was promised a response multiple times 'within a few hours'. I am now past the 48h point and no one will confirm the cancellation. I have been emailing them to no avail, their live chat does not work, and they are reading my messages on Instagram and ignoring them! I have had to contact my bank to try a chargeback as they are literally scamming people! They promise you can cancel and get a refund but they don't let you! Avoid like the plague.
Wonderful experience. Had aligners for overnight and after the period of time my teeth are how I hoped they would be and super happy with the results. Retainer is good and the customer service throughout was brilliant
Reply from Caspersmile
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