carco.com.au Reviews 

Even with the renovations underway, the team seemed friendly and approachable. It was great to see everyone staying positive and keeping things moving despite the disruption. Wishing the team all the best while the renovations are completed!

Great range of late model cars at competitive prices.

Staff are always welcoming and the place has a really great vibe, w\even with the mass renovations not being ideal, the ability of the staff to still provide good service in the current state is awesome.

Dealt with Justin from Carco and was greatly pleased by his expertise with cars and prices. We agreed on a price and deal was smooth from start to finish.

Thanks again,

David.

Currently taking CARCO Midland to magistrates court. Car had a major fault with the turbo within 1 hour and a half of supply and they serviced the car with the incorrect engine oil. Save yourself the hassle and the money and go to anyone else but CARCO.

Highly Recommend Andy Nguyen at Car Co!
​I recently sold my D-MAX through Andy at Car Co, and the entire experience was flawless. He offered a really good, fair price right from the start with absolutely zero fuss or runarounds. Andy was incredibly pleasant to deal with throughout the whole process and made everything simple and straightforward.
​If you are looking to sell your car without the usual dealership headaches, go see Andy. Exceptional service!

Victor helped me through the process smoothly had a very easy experience would recommend and would definitely use again

If I could give Carco zero stars I would. Worst vehicle experience of my life from sales where they lied about timeframe and not being able to supply a genuine bullbar to servicing and warranty work. From new the vehicle entertainment screen glitched and the front sensors go off randomly. After 50,000km and 6 warranty visits they finally replaced the screen. They told me they had new outer shells for the sensors but on review of the work order they didn’t and only calibrated them. They didn’t install new sensor housing. (Which they had done multiple times in the past) they obviously didn’t test the sensors as I drove 100m down the road and the sensors were alarming again. It’s is seriously so hard to get anything done from this place. Stay away!! They have no customer service what so ever. On one of the early services where they tied in warranty work but didn’t fix anything they said they had changed the engine oil and filter. I was very suspicious so decided to check it for myself. They hadn’t changed the oil or filter!! I rang to ask for the workshop receipt to show the work carried out but they refused to send it to me and later admitted the oil and filter had not been changed and tried to call it a miscommunication. Since leaving last Friday after the sensor issue was guaranteed to be fixed and wasn’t, I have tried to call the service manager everyday and they have refused to return my calls. Honestly worst vehicle experience of my life and would warn everybody against this organisation.

Worst car buying experience I’ve had. Ali the consignment manager assured me the $90,000 second hand car I was looking at hadn’t been resprayed or modified (some signs indicated it had). Following a lot of pressure from Ali and Mo, I signed a sale contract, with a $2k deposit down payment.
Afterwards a pre purchase inspection showed that it had in fact had the bumper resprayed, and the exhaust cut and removed in the past for some reason. Instead of giving my $2k back, they are asking I pay an extra $2.5k if I don’t buy the car. The matter is now with consumer protection. I couldn’t recommend Carco less.

My husband and I just bought a 2024 Mazda CX30 from Essendon Carco
Our salesman was Mark , who we found to be very pleasant to deal with and informative . He had good knowledge of the car he was selling to us and was very helpful in answering all our questions .
We found all of the staff that we dealt with to be very friendly There was a good atmosphere in the place
An all round pleasant experience

I originally sent an email earliy last week requesting further details about one of their cars at Cars & Co in Dural, however, nobody replied. I called on Wed to follow up and the guy - didn't give me his name - told me he had made a video of the car and emailed it to me already. I checked but there was no such email so asked if he could email again and he said he would. But he did not. I called last Thursday to follow up again and they said they'd prefer to send via WhatsApp so I gave them my number and they said they'd send the video and other information I requested. I called their landline last Saturday and the guy (didn't say the company name or his own). He said he'd send later that day. Still no reply.

I have never experienced anything like this with a car dealer. The individual(s) I've spoken to are so unprofessional. Everytime I call, the person that answers the phone just says 'hi' - what kind of business doesn't answer their phone with their business name and their name? What kind of business is not interested in following up with a potential buyer and one that is obviously keen? Seems odd. I won't be calling them again.

We recently bought our car from George at Carco Essendon and couldn’t be happier. He was professional, attentive and genuinely helpful from start to finish.

The whole process was smooth and stress-free, and his follow-up after the purchase really stood out for extra technical support. Highly recommend George if you’re looking for honest, reliable service! 👏

A guy named Quin was very helpful

Thankyou for your excellent service . My last 3 parts and accessories purchases have been good thanks to parts interpreter,,Simon Cavill. He was very knowledagble.

We recently purchased a BMW Convertible from CarcoPlus in Smithfield, Sydney. Being interstate, I initially had concerns about buying a vehicle remotely, but the excellent service and quick responses from Sid made the entire process smooth and stress-free. We’re very happy with the vehicle.

After arranging a Redbook inspection, Sid was extremely cooperative in getting the few identified issues resolved promptly. The handover with Rob was also smooth and well-organised.

Overall, a great experience and highly recommended.

I recently purchased a Camaro from Anthony at Carco.
As an interstate purchaser I was a little nervous with purchasing a vehicle site unseen.
Anthony soon had me feeling comfortable with the videos he was sending pointing out the minor nicks and scratches that couldn’t be seen in the pictures.
I found him to be very honest and accommodating with his quick responses to my messages I didn’t need to fly over to see the vehicle.
When the vehicle arrived it was as he described.
I was very happy with my service from Anthony and Carco.
Keep up the good work team.

We bought Mercedes benz from CARCO Midland. The car has engine sign problem within 15 days. car has gone to their shop three time but not fixed the problem. Now again car is in their shop . Karl named receptionist is very rude lady. she hanged up phone on you if you ask question . Our car is in their place for more than two weeks, receptionist Karl is not even listen to you, not even giving us loan car , we are travelling in uber . We will not suggest this CARCO Midland to anyone, after buying car they are totally different people, very rude people, NOT RECOMMENDED, VERY UNPROFESSIONAL PEOPLE. Salesman will be very nice with you before buying car , after buying if there is any problem in car , they dont even recognise you and no call back. you need to find out what is happening with your car even after fixed they wont inform you. Very Disappointed. They dont pick up your call . very annoying. We are regretting why we bought car from them.
WORST PLACE EVER.

I recently purchased a vehicle from Carco Midland that was advertised as having a big brake upgrade and 20inch rims and I was told it would have a full detail before I picked it up. Well after taking it to Walkinshaw performance they informed me this was not the case as it had standard brakes and only 18inch rims and tires and that the car obviously had driven through lots of mud as the whole underbody was coated in copious amounts of mud and reids and on inspection the inside of the vehicle wasn't clean either as it had food scraps under the front seats. So I'm very disappointed as it was an expensive vehicle. So I'm in the process of speaking to the ACCC to see if I can get anywhere with this

I recently enquired about a 2023 Ford Ranger Raptor listed online by CarCo Midland. The vehicle was clearly advertised with aftermarket rims and tires, a key detail that caught my attention. However, upon arriving at the dealership, I immediately noticed that the wheels had been switched out — replaced with stock rims, one of which was damaged and rusted. That alone set the tone for what became an extremely disappointing and frustrating experience.

When I questioned the salesman, Colin, about the wheel swap, he had no explanation. He couldn’t answer several other basic questions about the car either. After a brief consultation with his manager, I was told that the original wheels were “still available,” but by this point, the credibility of the listing was already in serious doubt.

When Colin returned, instead of addressing my concerns properly, he asked whether I wanted to proceed with a trade-in valuation. I explained that I first needed to see and drive the Raptor in the condition it was advertised — with the correct wheels — since handling and performance differ with different setups. His response? Colin suggested that I should simply “picture the car with the right wheels” and proceed as if they were fitted. To make matters worse, he began checking his watch repeatedly, as though I was the one wasting his time.

This experience was completely unprofessional from start to finish. If the dealership had simply been transparent — or had updated the listing to reflect the car’s true condition — it would have saved me a wasted trip and a great deal of frustration.

In short, CarCo Midland failed to deliver even the most basic level of honesty and customer respect. I will not be returning, and I strongly advise potential buyers to verify every detail before visiting, lest you end up with the same disappointment I did.

What a thoroughly unpleasant and unprofessional experience.

Bought a new Isuzu from Carco Midland, the car has had a laundry list of issues and I understand these issues weren't created by Carco but have been exacerbated by Carco's handling of the repairs.
They have zero communication skill. I have given up trying to call them and now go to the dealership as that's the only way I can get any answers.
Multiple times they have told me they would or have fixed defects only for me to realise after I've collected the car that the work hasn't been done and I would have drop it back off at my expense.
They have made me wait 90 minutes after an agreed pick up time because my car was in the wash bay and some how managed to give my car back dirtier.
The amount of defects from Isuzu and Carcos handling of the issues have soured the new car experience and I highly recommend you don't use this dealership because once they have your money the service stops.