Cambly Reviews 

264
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Unfortunately very bad! I am an English Instructor and I've taken quite a lot of time to create my profile, uploaded a video twice, got approved, and then not approved again, even though my qualificat... See more

Rated 1 out of 5 stars

Awful company to work for, the pay is truly terrible and has been the same for ten years (inflation doesn't exist In Cambly world). They randomly watch your lessons then send you "encouraging"em... See more

Rated 2 out of 5 stars

Some tutors are really good at helping you improve your English. Unfortunately today was the fourth lesson in just over two months in which a tutor did not show up without notice. If it is reported to... See more

Rated 1 out of 5 stars

Signed up one week ago, Cambly charged my credit card already but never can take a class. Called them but only get a machine answer no personal service, emailed them only got an automated response wi... See more

Company details

  1. English Language Instructor
  2. Distance Learning Center
  3. English Language School
  4. Foreign Languages Program School
  5. Language Course Provider
  6. Language School

Written by the company

Cambly gives you instant access to native English speakers over video chat, so you can learn and gain confidence!


Contact info

2.0

Poor

TrustScore 2 out of 5

264 reviews

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2.0

All reviews

(264)

17 reviews in the last 12 months

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Rated 1 out of 5 stars

The pay is embarrassing

The pay is embarrassing, plus they are trying to make you do extra work outside of class to generate pressure students. Avoid working here if you have ANY alternatives

9 August 2024
Unprompted review
Rated 1 out of 5 stars

Despicable company

SLAVE WAGE
As many other tutors have already mentioned, the pay is absolutely abysmal. Cambly advertises that tutors can earn UP TO $10.20 USD per hour, but that is only if they are speaking with a student for the entire hour. Due to a decrease in student subscriptions, this is very unlikely, and most tutors are only earning around $5-$6 USD an hour. Even as a part-time job, this type of income is not sustainable or worth the effort.

EXPENSIVE SUBSCRIPTION
Despite the low wage tutors recieve, and overall poor quality of the platform of which Cambly invests no time or money, the cost of subscription continues to increase, making it an unaffordable and undesirable service for many students. Cambly pockets most of the money of its students, including a ridiculous "cancellation fee" which many students have complained about.

FALSE ADVERTISING
Cambly advertises itself to tutors as a casual conversation platform for native speakers, who just have to chat with students to improve their speaking skills.
Cambly advertises itself to students as a platform full of extremely qualified, well-educated professionals with an array of experiences to help them achieve their personaized English goals.
The expectations tutors and students have of using Cambly are grossly misaligned.

NO PROTECTION FOR TUTORS
Many tutors on Cambly, especially women, are subjected to inappropriate students who use the platform as a way to expose themselves on camera. Despite many complaints, Cambly does nothing besides advising us to block these type of students, although they can easily create a new account and do the same thing all over again.

UNETHICAL
The new Terms and Agreement that is mandatory for tutors is unethical at best and absolutely criminal at worst. They are using our classes for the development of AI which will inevitably leave many tutors without a job and income, which many rely on to provide for themselves and families.

Overall, Cambly is a despicable company that disregards its students and barely recognizes its tutors as people. For English teaching and learning, there are much better options for both tutors and students. Don't waste your time applying or subscribing.

10 August 2024
Unprompted review
Rated 1 out of 5 stars

This company is paying under the…

This company is paying under the minimum wage in many countries for example the UK. It should be forced to pay a decent wage. Recently they told me they were reporting my income to my country of residence - good - I pay tax anyways. The problem is they way they have done it takes my hourly rate below the legal minimum. We are defenceless against these people. They could be shut down if they don't report income for tax but who gives a monkeys if we are paid peanuts.

8 August 2024
Unprompted review
Rated 1 out of 5 stars

This company is the worst!

This company is the worst! It has a toxic work environment, unfair low pay, and engages in unfair business practices. The list goes on and on. If it were possible to give less than a one-star review, I would. This company takes at least two-thirds of what the student pays. The company has blocked teachers from certain states where the minimum wage is more than what they pay. As minimum wage has risen everywhere, Cambly refuses to give a raise. I've worked in some of the worst environments in the world, and Cambly is by far the worst. Additionally, I believe that Congress should investigate the company due to numerous negative reviews by tutors and students worldwide.

7 August 2024
Unprompted review
Rated 1 out of 5 stars

Worst experience

The company takes at least two thirds of what the student pays. Practically zero support from higherups. Marketed to students as a place to meet with professional teachers, marketed to teachers as a place to get paid for conversation like a sex worker, and the difference teachers learn in trial by fire, four-star ratings ruining your profile. If you are a woman, men students will certainly expose themselves, and support most likely will do nothing. They have blocked teachers from certain states whose minimum wage is more than what they pay, because as minimum wage has risen literally everywhere, for Cambly a raise will never happen. I've worked in some of the crumbiest environments there are in the world, and cambly is by far the worst.

5 August 2024
Unprompted review
Rated 1 out of 5 stars

SCUM OF THE EARTH COMPANY

I've dedicated over 4 years to Cambly, and the only thing keeping me going is my wonderful regular students.

Well, my students and the fact that burnout is a REAL problem. I'm always too tired and unmotivated to move on. It's a horrible vicious circle.

But let me tell you, this company is a disgrace.

Pathetic Compensation
Cambly pays a pittance at $10.20 per hour, it's a slap in the face. And that's $10.20 only IF you teach for 60 minutes. They compensate by the minute which is currently $0.17. A little more for teaching kids classes.

Tutors are left with a meagre $1.70 to $2 for no-shows and late cancellations. We get no benefits—no healthcare, no pension, no sick pay, nothing. This is exploitation, pure and simple.

Outrageous Terms of Agreement
Their new Terms of Agreement are downright criminal. We have to allow them to use our lessons for development and improvements. Basically, we're agreeing to them using us to train AI tutors that will make us jobless. Dystopia at its finest!

They’re squeezing every last penny out of their students while treating tutors like disposable slaves.

This is a scummy company that treats its tutors like dirt. Burnout is real and it's affecting so many online tutors, especially with the way we have to do things here at Cambly.

Gig work, online side hustle, whatever you want to call it, this is a twisted, messed up way to go about modern-day work.

If you value your mental health and your time, find something else. It is easy to get stuck working for Cambly because you'll be too tired and burned out to learn a new skill or find another job. PLEASE, DO NOT WORK FOR THIS COMPANY.

3 August 2024
Unprompted review
Rated 1 out of 5 stars

Cambly doesn't pay their tutors a…

Cambly doesn't pay their tutors a decent wage. The rating system is horrible and God forbid you have a life and have to cancel a lesson, you're punished for that. They expect you to create these personal lesson plans for students on your free time, with little pay? I'm returning back to my other platform to teach. Cambly sucks! Don't work here! They also overcharge their students and Cambly Inc is a $250 Million dollar company! They can affored a raise increase for their tutors. Many who are certified!

3 August 2024
Unprompted review
Rated 1 out of 5 stars

Cambly doesn’t care for its tutors and LOW PAY

Like many tutors have mentioned and the most important thing - the pay is LOW. We are getting paid way below minimum wage, they do “bonus” schemes which really don’t benefit us, we have to work many many hours before we can even receive a decent bonus. It’s not a bonus it’s an incentive and a way to keep students coming back for more and paying the company money. Oh Cambly like to increase their prices for students but where does that money go?? Definitely not towards increasing tutors’ pay. It’s so disheartening and disrespectful because this could be a good job where tutors would be happy which would enrich the students’ experience… however, it’s the most mentally exhausting job especially knowing the company cares so little about you.

3 August 2024
Unprompted review
Rated 2 out of 5 stars

Disappointed and Undervalued as a Tutor

Disappointed and Undervalued as a Tutor

I've been working with this site for over three years now, and unfortunately, I feel compelled to share my disappointment and frustration. While initially, the platform seemed promising, it's become increasingly clear that they view their tutors more like disposable assets than valued human beings.

Lack of Compensation Adjustments:
For over three years, the company has not adjusted our wages, despite using our images and words for their marketing purposes. This is disheartening, especially in a world where living costs continue to rise. It's frustrating to see our efforts and contributions being used to promote the site while we remain stuck at the same pay.

Unreliable Group Lessons:
When group lessons were introduced, we were assured of guaranteed payments, which offered a sense of security. However, this guarantee was removed over five months ago. Now, I find myself working without knowing whether I'll be paid, creating unnecessary stress and instability. This uncertainty is not just a minor inconvenience; it's a major disruption to our financial planning and livelihood.

Lack of Empathy and Respect:
It's disappointing to see a company that doesn't seem to value the very individuals who keep it running. We are not robots; we are people with needs, families, and responsibilities. Many of us rely on this income to support our families, yet the company operates as though these human aspects don't matter.

Forced to Accept Unfair Terms:
The company often imposes new terms and conditions that seem exploitative, knowing that many of us have no choice but to comply to sustain our families. It's disheartening to feel trapped and undervalued by a company that should be fostering an environment of mutual respect and growth.

Overall Experience:
While the platform's concept is excellent, the execution in terms of tutor support and compensation leaves much to be desired. It's time for the company to recognize the importance of its tutors and treat them with the respect and fairness they deserve.

In conclusion, I hope the company takes these concerns seriously and begins to make changes that reflect a genuine appreciation for its hardworking tutors. Until then, I cannot recommend this site to fellow educators looking for a supportive and reliable working environment.

1 August 2024
Unprompted review
Rated 1 out of 5 stars

SHAMELESS COMPANY

I've been working for Cambly for over 5 years. The only good thing about this Company is my regular students.

The pay is disgraceful
The material for Cambly Kids is a shambles
Their new TERM OF AGREEMENT is criminal.

This is a shameless company that bleeds their student's bank accounts dry and wants teachers as slaves. If you value yourself and your time DO NOT WORK FOR THIS COMPANY

2 August 2024
Unprompted review
Rated 1 out of 5 stars

Unfair low pay

Let's start with the biggest problem. The pay. It's unbelievable how low it is! Especially with the current conditions we are living in. Cambly also takes on average 2/3 of what the students pay. Which compared to other teaching platforms, this is outrageous!
It hires on a basis that you just need to be a native English speaker, which is great, but it advertises to students that all the teachers are experienced and qualified.
Leading to the second problem - the rating system. I think when many students are expecting to improve their English dramatically in half an hour as promised, they feel frustrated and rate teachers unfairly. And once my rating drops below 4.82 (which I think is still quite high) I lose access to the amount of priority hours I can do, which is where I made my money. I find this so unfair when I am relying on the site to pay my rent and bills! It's too unstable to pursue and do full time.

I started a few years ago and the money wasn't so bad before 2020 but since then there has been no pay rise and things have only gotten more expensive. It's advertised as $10 per hour. But with students taking only half an hour or fifteen minute lessons most of the time it works out around $5 an hour.

2 August 2024
Unprompted review
Rated 1 out of 5 stars

$10 an hour!!!!!!

$10 an hour, never been given a pay rise. This is about £8 an hour in the uk which is far below minimum wage. If you think you will feel better working remotely, find someone who pays more

13 June 2024
Unprompted review
Rated 1 out of 5 stars

Dead end job that pays below minimum wage!

Cambly has been around since 2012. They paid tutors $10/hr back then. Here we are, 12 years later, and we still get paid $10/hr. Their main office is in San Fran yet they pay below the legal minimum wage in most countries.

I am a "supertutor" which means I have a very high rating given to me by students, yet after 3 plus years on the platform I have never been given a pay raise. No tutor has been given a pay raise in 12 years. No incentives whatsoever working for this company. It's literally a dead end job!

They constantly raise the cost of student subscriptions, yet don't increase the wages of the tutors. The company is extremely unethical and most likely breaking several US labor laws. They should be investigated by the United States government.

I highly recommend teachers stay away from this company!

1 August 2024
Unprompted review
Rated 1 out of 5 stars

This company is beyond bad and disreputable

My friends and I subscribed to this company a while back to try it out, as we'd heard really good reviews at first.
Then we realised what con merchants they really were. As per other genuine reviews here, the company pockets the money when students wish to unsubscribe for perfectly legitimate reasons.
The tutors, who are often underqualified or have no qualifications, are treated unfairly. They are paid significantly less than a decent minimum wage and are often dismissed without any apparent reason, leaving them with no job security.
This company is only out to make money and has absolutely no respect for its tutors or students.
Nil points from me and my student mates, who remain dejected and upset to this day.
Even 1 star is too much, in my humble opinion.

27 June 2024
Unprompted review
Cambly logo

Reply from Cambly

Hi there!
Thank you for your review. I am sorry to hear that you didn't have the best Cambly experience yet. All our tutors are native professionals. Students have the ability to choose from tutors who specialize in grammar, test prep, business vocabulary or maybe they just want a casual chat.

As minimum wage varies greatly (even in native English-speaking countries,) Cambly provides pay per minute chatted for 1-to-1, kids, and group classes as well as bonus-earning opportunities. Our tutors are all unique, just as our students are.

Our support agents may help you find the best tutors suited to your specific learning needs. Cambly Customer Support Team is always here to help.

Do you mind trying this link cambly.biz/help and reaching us? We'll be getting back to you in 1 business day at the latest.
Cheers!
Cambly

Rated 1 out of 5 stars

Get customer money then just disappear

Signed up one week ago, Cambly charged my credit card already but never can take a class. Called them but only get a machine answer no personal service, emailed them only got an automated response with Ticket #3193453 for 3 days without answer. They getting customer money then just disappear with no anyway could contact them.
I use ckche@y to signed up the account

22 June 2024
Unprompted review
Rated 1 out of 5 stars

Dreadful company

Dreadful company! My mother was dying. I asked the support team if I could cancel my classes , as I had to immediately fly home. They said that`s ok and promptly sacked me. AVOID AT ALL COSTS!

5 October 2023
Unprompted review

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