Reply from betterhomes LLC
Hi Altheb,
We’re sorry to hear that your experience after moving into the property has not met your expectations. We understand how concerning it can be to deal with issues such as cleanliness, pest concerns, water leakage, and lift maintenance, especially in your home.
We take the concerns you’ve raised seriously and will be escalating your feedback to the Head of Property Management and to the Manager for their review and appropriate action. We want to ensure that the issues you have highlighted are properly looked into and addressed with the relevant parties.
Thank you for taking the time to share your experience. Your feedback is important to us, and we hope the necessary improvements can be made promptly.
Warm regards,
Your betterhomes Team