LE

Lens

Germany

Reviews

Review of mycs.com


Rated 2 out of 5 stars

There's a lot to improve

What I liked

- Customisable.
- Materials are generally good quality and the colours look good, and true to the website.
- The friendly Ukrainian delivery guy.

What I didn't like

- Six weeks delayed delivery. No word from the company or tracking. You have to find out yourself what's going on and write them every week.
- Assembly instructions are really poor, a lot worse than IKEA.
- The push to stop mechanism is low quality so the doors pop out every 30min.
- There's always a sale. Don't ever buy anything at full price.

UPDATE: The push to close mechanism is getting even worse, now most of the doors open by themselves every 30min. We just had a kitchen installed with push to close and not a single door has opened by itself - that says a lot about the lacking quality of MYCS furniture.

I also noticed that one of the doors has a different pattern than the other ones, making it look really weird, so the whole drawer needs to be replaced.

I’ve written MYCS over a week ago, but so far I've only received auto replies.

This company is a mess.

11 January 2026
Unprompted review

Reply from mycs.com

Thank you for taking the time to share such detailed feedback. We truly appreciate both your positive comments and your honest criticism.

We are glad to hear that you liked the customisation options, the material quality and colours, and that our delivery colleague made a good impression – we will be happy to pass this on.

At the same time, we sincerely apologize for the delayed delivery, the lack of proactive communication, and the issues you experienced with the assembly instructions and the push-to-open mechanism. This is certainly not the experience we want to provide, and your feedback helps us identify exactly where we need to improve – both in product quality and in our customer communication processes.

We would very much like to look into your case in detail and see how we can help, especially regarding the door mechanism and the delivery situation. If you are willing, please share your order number with us here so that we can contact you directly and find a suitable solution.

Thank you again for your openness and for helping us get better.

Your MYCS Team

Review of voelkner


Rated 5 out of 5 stars

Great experience!

I have used them two times now to buy some lamps and it has worked perfectly - everything was sent quickly and arrived in perfect condition. The prices are also very competitive.

7 December 2025
Unprompted review

Review of Wirestock


Rated 1 out of 5 stars

Wirestock's platform is there to extract your money, not sell your photos.

The concept of paying money so they sell your photos is just a cash grab. Initially a few photos will be sold on their platform (there's no receipt or trace who bought it). Then the sales drop off while you keep paying a monthly fee. Photos and videos that sell well on other platforms see no sales on Wirestock's site.

Beware of their "paid projects" as well since you get stuck in a loop of working for free while they sell your work to a company that trains AI.

Also the majority of reviews here are fake when you take a closer look.

Avoid. Avoid. Avoid.

13 November 2025
Unprompted review

Reply from Wirestock

Hi Lens, we would like to assist you and check your account so we can clarify some points you mentioned. No information about the buyer is given in any marketplaces; it is part of the Privacy Policy. And the Paid Projects are paid every month, nobody is asked to work for free. If your content was approved, you will receive the payment. Please get in touch with us at support@wirestock.io and we will help you out!

Review of Berliner Verkehrsbetriebe


Rated 1 out of 5 stars

Bus never came. No refund.

I waited 40min in the cold with my 3 year old at the bus stop for a bus that never came. The digital board showed that the bus would arrive in 5..4..3..2 minutes and then again in 5..4..3..2 minutes over and over. We ended up going home again.

I wrote a complaint to the customer service to at least get my money for the ticket back. Got the answer that there are GPS systems in the busses and that bus was only 6 min late - so I was wrong...?

BVG has a lot of money for plastering the whole city full with commercials for themselves, made by expensive agencies. But when they don't full fill their responsibility they can't even refund your ticket.

30 September 2025
Unprompted review

Review of Outlier


Rated 1 out of 5 stars

An absolute joke of a company.

An absolute joke of a company.

I went through the onboarding - took several hours. After that I had a few paid tasks that were waiting. The next day I come in the dashboard looks completely different and all the tasks are gone, nothing to be done. A week later nothing has changed.

Don't waste your time with this. If you're uncertain just check what is being written on Reddit.

22 September 2025
Unprompted review

Review of Tomorrow


Rated 2 out of 5 stars

Ok for daily use, but might lock your transactions without informing you

I've been with Tomorrow since the start. The bank features and app are ok for daily use. The instant transfers are a very nice addition.

Unfortunately that's where the good stuff ends. The app is becoming bloated with categorisation functions that, still after at least two years, are very broken. Especially between shared accounts.

But it gets worse. Earlier this year I informed Tomorrow that I am buying an apartment and a larger sum of money for the Eigenkapital will arrive in my account. When the time came and I had to transfer the money for the apartment, Tomorrow locked the transfer for over two weeks. I had to contact them to find out what was going on - and to be honest to this day they still haven't shared with us why this happened.

This turned into a very stressful situation for us (a family with a small child) since Tomorrow never shared when the money would be available - I was in contact with customer support every 1-2 days and every day it was the same "It will take 1-3 days". One time I was in the chat with a customer support agent and she leaked the answers to the security questions I was supposed to answer to identify myself, before I could answer. The money was finally released 4 days before we were moving in.

All in all ok for daily use but suffers from the usual neobank issues - blocks transactions without contacting you, bad customer service. And I would certainly not trust them for larger transactions in the future.

1 July 2025
Unprompted review

Reply from Tomorrow

Hi there,

thank you for your review.

Yes, blocked transfers are always very stressfull.
But in cases like these we unfortunately are not authorised to a) have the payment announced to anticipate the verification, b) tell you exactly when it will be released.

Transactions are not stopped by us, but by the licensed bank Solaris SE: For your own data protection, they only inform us when they have everything together and need to ask you questions. This could give the impression that you had to contact us first in order to obtain information.

Matters involving blocked funds are always processed as quickly as possible. Legal deadlines have not been exceeded here.

We are very sorry to hear that you were not satisfied with our support and actually encountered a security breach. We have looked into the matter and taken steps to prevent it from happening again. Feel free to point things like that out to us directly so that we can take action directly.

Best,
Tomorrow

Review of Deutsche Telekom AG


Rated 1 out of 5 stars

Customer service is atrocious and the overview of your contracts is non-existent.

The biggest problem I have with Telekom is that they deliberately make it hard to contact them or to get an overview of your contracts. For example, I have cancelled a contract and have a confirmation email from them that the contract ends on 1st of September. Today I get an email that the contract ends of 5th of July. What?

So I go in the chat and of course get to talk with an AI that is completely useless. After a lot of tedious questions the AI says I can speak with a human if I first enter my information - telephone number and IBAN etc. After I've put everything in the AI gives me an automatic answer that no service persons are free and that there's also no que system - goodbye! Completely worthless and a waste of time.

I have had two contracts with Telekom, both of which I have now canceled. Can not recommend!

16 June 2025
Unprompted review

Review of Tradersplace


Rated 2 out of 5 stars

Bad UI and difficult to close account

First of all the app doesn't look modern and is cumbersome to use. For example, sometimes the keyboard is overlayed on top of the field you're currently typing in. This is on iPhone 15.

But far worse is that there is no easy way to close the account. You have to fill out a long form from a separate bank that this company is working with, what is this 1995?

Can't recommend.

15 May 2025
Unprompted review

Reply from Tradersplace

Thank you for taking the time to share your feedback with us. We sincerely appreciate your input, as it helps us identify areas for improvement and enhance the user experience of our app.

Regarding your concerns about the app’s design and functionality, we would like to assure you that our app is indeed modern and undergoes continuous updates to ensure optimal performance and usability. The issue you described, where the keyboard overlays the input field, is not typical behavior, and we would be grateful if you could provide us with more details—such as your device’s software version and the specific screens where this occurs—so we can investigate and resolve it promptly. Please feel free to send this information to kundenservice@tradersplace.de, and we will forward it to our development team for further analysis.

Concerning the account closure process, we would like to clarify that it is not as cumbersome as perceived. Depending on the verification method, a simple signed request with instructions for transferring the remaining cash balance is sufficient. The form you mentioned is merely an optional tool provided for customer convenience, streamlining the process by pre-filling necessary details.

We regret any inconvenience you may have experienced and would welcome the opportunity to assist you further. Should you have any additional questions or require support, please do not hesitate to contact our customer service team.

Review of DAK-Gesundheit


Rated 1 out of 5 stars

Die letzten drei Monate mit DAK - nie wieder!

Parodontose-Behandlung - von der DAK gestoppt - muss von einem der DAK-Partnerzahnärzte bestätigt und überprüft werden. Der Partnerzahnarzt hat in den nächsten drei Wochen keine Zeit. Nach der Prüfung wird die Behandlung abgelehnt.

Krampfader-Behandlung - Die DAK zahlt nur die günstigere, schmerzhaftere Behandlung. Andere, günstigere Kassen zahlen die bessere, modernere und weniger schmerzhafte Behandlung. Nach Auskunft der DAK könnte man aber über einen Vertragsarzt die bessere Behandlung erhalten. Ein Vertragsarzt über die DAK Webseite wurde in Jena gefunden. Meine Frau hat die Behandlung dann aus eigener Tasche gezahlt.

Goldnetz-Methode Endometriose - Der Arzt lehnt DAK ab, da sie unzuverlässig sind und das benötigte Gerät nicht einzeln abrechnet - TK und andere rechnen das benötigte Gerät einzeln ab.

1 Jahr altes Kind mit Bronchitis - Der Arzt stellt ein Rezept für ein Inhalationsgerät aus und wir sollen sofort damit anfangen. In der Apotheke heißt es, sie hätten es vorrätig, könnten es aber nicht herausgeben, weil die DAK es nicht bezahlen würde. Die DAK hat mal wieder ihre eigenen Partner. Die DAK-Frau am Telefon gibt uns eine Website-Adresse, die nicht funktioniert, und eine E-Mail, die auch falsch ist. Als wir sehen, dass die Partnerfirma in Jena (DAK hat keinen Partner in Berlin) ansässig ist, gehen wir in die Apotheke und kaufen das Gerät mit unserem eigenen Geld - 80€. Wenn das DAK-Gerät ankommen, sehen wir auf der Website der Partnerfirma, dass es ist als billigeres Gerät für 50 € aufgeführt. Die DAK hat 30 € gespart, indem sie unseren einjährigen Sohn mit Bronchitis länger warten ließ. Ihr solltet Euch schämen! Ich und meine Frau haben jetzt beide DAK verlassen.

17 November 2023
Unprompted review

Reply from DAK-Gesundheit

Hallo,

vielen Dank für Ihre Bewertung! Es tut uns sehr leid, dass Sie so viele schlechte Erfahrungen gemacht haben und Sie dadurch so unzufrieden mit uns sind. Wir können nachvollziehen, dass Sie die Ablehnungen enttäuscht haben. Wir vom Social Media-Team können inhaltlich leider nichts dazu sagen. Wir bedauern aber sehr, dass Sie uns daraufhin verlassen haben.

Sollten wir doch noch irgendwas für Sie tun können oder Anliegen offen sein, melden Sie sich bitte jederzeit unter www.dak.de/kontakt-facebook Wir kümmern uns dann darum.

Wir wünschen Ihnen trotz der gemachten Erfahrungen alles Liebe und Gute!

Liebe Grüße, Sascha aus dem Social Media-Team der DAK-Gesundheit.