HE

Heather

Spain

Reviews

Review of GLS Spain


Rated 1 out of 5 stars

One star is too much!

One star is too much! Continued problems with GLS. Twice given delivery dates and wasted 2 days waiting in. They sent messages claiming the address was incorrect which was a lie as many deliveries have been made to our address Absolutely terrible delivery company. Will never order anything again if a company uses them.

27 August 2026
Unprompted review

Review of Temu


Rated 1 out of 5 stars

The refund process was slow and…

I ordered a mirror with Temu at the end of November 2025 and tracked the order. It eventually notified me the item was out for deliver. I spent a week waiting in for the package and couldn’t believe the tracking suddenly said it had tried to deliver unsuccessfully. Disgusted at DHL for the blatant lie. This caused undue stress and inconvenience at waiting in for days without any delivery. I had to wait a further week before I could start the refund process with Temu. This dragged on another month before I was reimbursed. The refund process was slow and prolonged compared to Amazon. I shall never order anything again with Temu and stick to Amazon for online purchases which has a much better customer service department.

12 January 2026
Unprompted review

Reply from Temu

Hello, thank you for shopping with us and we are sorry you are experiencing difficulties with your recent orders. If your items do not arrive, arrive damaged, or do not match the description or photos, you will be offered a full refund under Temu's Purchase Protection program (https://www.temu.com/temu-purchase-protection.html). We greatly appreciate your feedback and will take it into consideration to improve our logistics experience. If you need further assistance, please message us through Temu.com or Temu app live chat. Best wishes, Temu Team

Review of Walkers Windows


Rated 5 out of 5 stars

New door and replacement window

Jools was very punctual. He was competent and professional even though the job was more involved and complicated than was first expected due to the job not being properly surveyed.

24 March 2025
Unprompted review

Review of Walkers Windows


Rated 5 out of 5 stars

This is the second time we have used…

This is the second time we have used Walkers windows. John and Donna arrived on time and did a fast and efficient job. I would always recommend them for any replacement windows. Clear quotations and good after sales service.

24 September 2024
Unprompted review

Review of Leroy Merlin España


Rated 1 out of 5 stars

Shower screen purchase

Just fitted a bathtub shower fixed screen with chrome profile 85cm × 150cm purchased from Leroy merlin. It needs a stabilising bracket to hold it in place which is not shown on the description or photo. This looks very unsightly.

13 December 2023
Unprompted review

Review of Solomamparas


Rated 3 out of 5 stars

No notification on the status of my…

No notification on the status of my order by email since it was ordered over a week ago

22 November 2023

Reply from Solomamparas

Buenos días Heather,

Lamentamos cualquier inconveniente que haya experimentado y agradecemos su paciencia.

Hemos revisado nuestro sistema utilizando la información proporcionada, pero no hemos podido localizar su consulta a través del correo electrónico ni el número de pedido proporcionados.

Para obtener información actualizada sobre el estado de su pedido, le recomendamos iniciar sesión en su cuenta en nuestro sitio web, donde podrá encontrar detalles actualizados y seguimiento en tiempo real.

Entendemos la importancia de su pedido de mampara a medida y queremos asegurarle que estamos trabajando diligentemente para cumplir con los plazos establecidos. Actualmente, estamos proyectando que su pedido estará listo para la semana del 18 de diciembre.

Un saludo

Review of Next