United Kingdom
Review of Samsung UK
I just love samsung and how they handle everything with prescision.
Reply from Samsung UK
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you had such a fantastic experience with us, Patrick! ^CL at Samsung Support
Review of WireStyle
What a truly stunning piece of art! I ordered from the UK and was surprised by some unexpected customs charges, but customer service quickly resolved everything. Lena was kind and professional, making the whole process smooth and stress-free.
The artwork itself is even more beautiful in person. My wife loves it, and our visitors are amazed that it is made entirely from thread. We are so impressed that we are already planning to order another piece in the future. A picture truly speaks a thousand words, and this one has brought us joy from the very start.
Review of Carwow UK
With all the good reviews, nothing good came out of selling my car.after more than a week after I've been told my car is sold, I wasn't hearing from the dealer. So I listed it on another platform and by next day, it was sold and gone.
Reply from Carwow UK
Hi Patrick,
We appreciate your feedback and are sorry to hear about your experience when attempting to sell your car through carwow. We understand that you had higher expectations based on the positive reviews, and we apologise for falling short in your particular case.
It's important to us that your selling experience is smooth and efficient. We're genuinely sorry to hear that you had to wait for more than a week without hearing from the dealer who initially indicated interest in your car. We understand that this delay was frustrating for you, and we sincerely apologise for any inconvenience it may have caused.
We value your feedback, and we are constantly working to improve our platform to ensure a better experience for both buyers and sellers. Your input will be considered as we continue to make improvements to our selling process.
We're pleased to hear that you were able to sell your car quickly on another platform. However, we regret that we couldn't deliver the same level of service for you on this occasion.
If you ever decide to use carwow again in the future, we hope to provide you with a much more positive and efficient experience.
Thank you for your feedback, and we appreciate your patience and understanding.
Kindest regards,
Inês @ carwow
Review of Admiral Insurance
Agent seemed busy. Was not being direct. I had too many follow ups before I got answers. As if he was distracted.
Reply from Admiral Insurance
Hi Patrick
I am sorry to hear of the service you received. We believe in providing a personalised and friendly experience to each of our customers and apologise for any inconvenience caused from the service from our agent.
Thank you for taking the time to leave us a review, we are always looking at ways to improve our service.
Thanks,
Sal.