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I placed an order with La Redoute for two rugs on 14 January. They were left by Evri in an unsafe place on 5 February and went missing. After a number of emails back and forth, I'm now being required to fill out two separate claim forms - one for each item - as La Redoute require a handwritten signature to confirm the item/s are missing before they will look at processing a refund. I don’t have a printer so these forms are now in the post. I’ve never had to go through this nonsense with any other seller when an order goes missing. My advice to anyone thinking of buying something from this company - don’t, just don’t. And also read all the other Trust Pilot reviews advising the same!

Original order was misplaced by courier (Evri) so Sportsdirect arranged for a replacement to be sent, which thankfully arrived within the agreed time frame. The trainers (Merrell) I'd ordered are as good as I would expect, for a really great price.

Just took delivery of a Sigma 50mm Art lens for my Canon and it's absolutely perfect. In pristine condition for a really great price - wouldn't buy second hand from anyone else.

Great price (£150 less than the renewal quote from last year's insurer) and a really straightforward, quick and easy to navigate online process.

How can they get it so wrong? I received an email saying my parcel would be delivered on a certain date, which I accepted as I knew I'd be home. I then received a second email saying it would be delivered the day before, when I wouldn't be home. I used their option to change the delivery date - back to the original one I'd opted for - but they ignored that and delivered it anyway, leaving it in an outbuilding (NOT a 'designated safe place') where it got wet and water damaged. And when you try to find the option on their website to complain and get compensation, it's so well hidden that I'm not sure it even exists. All they had to do was follow their own instructions and none of this would have happened.

I had full full fibre broadband installed yesterday - huge thanks to the excellent service provided by the engineer. He was on time, kept me informed with everything that was going on and completed the job in an extremely professional way. There was a mix up by my broadband provider with a part they'd ordered for the install which could potentially have delayed everything for a few weeks - thankfully he persevered and found a solution so the service was up and running on schedule.

I've had problems with my broadband twice this month that needed an Openreach engineer to resolve. In both cases they've been prompt, polite, patient with my questions and fully committed to finding a solution - which they did. These were young men who were equally professional and competent and a credit to themselves and the organisation they work for.

I have used Bonusprint for years and have always been delighted with the quality of prints received. This was my first order since they switched to Photobox and what I've received is SO disappointing. Same camera, same lens, similar subject matter to what I always use but most of the images are blurred with really inferior colour match and quality. Won't be using them again.

All I wanted to do was purchase £50 of premium bonds for my granddaughter's Christmas ... how difficult could that be??
Now I'm thinking she'll be lucky to get them in next year's stocking, as even though I started this process two months ago, I'm still locked out of my account.
At least I know it's not just me, having read all the other reviews of similar - and worse - experiences.
What an absolute joke - and really worrying that they're being trusted by so many people with their money. As soon as I get access to my account, I'll be withdrawing what I've got invested. I've also already bought something else for my granddaughter.

It took three full weeks for my item to arrive, despite the initial promise that I would receive it within 2-3 working days after placing my order. It was also hard to get clear updates as to the delivery date. Would only recommend if you're not in any hurry.