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I ordered an AMD Ryzen 7 9800X3D on December 10th. Despite contacting support multiple times to check on the shipping status, I never received a reply. After a full week of waiting, they simply cancelled my order on the 17th without providing any explanation. This was a complete waste of time.

I strongly urge anyone considering a purchase on G2G.com to avoid it entirely. My experience has been terrible: I attempted to buy two different products from two different sellers, and both transactions resulted in me being scammed. The lack of quality control and the prevalence of fraudulent sellers on this platform is simply unacceptable. It is not worth the risk, time, and hassle of trying to get your money back.

While I did eventually receive a refund for the item price both times, the process is far too complicated and stressful.

Moreover, even when G2G refunds you, they still retain the transaction's "Handling Fee." This means that not only is this site overrun with scammers, but you actually lose a small amount of money out of pocket just for the privilege of attempting a purchase that fails due to their fraudulent sellers.

Save yourself the time, the trouble, and the financial loss—do not use G2G.

I purchased a Garmin epix Pro Gen 2 (47mm Sapphire, €800+). After the original watch failed, I've spent 5 months dealing with defective replacements and still don't have my money back.

Timeline:
• June 13, 2025: Sent original watch (stuck in reset loop, wouldn't boot)

• First replacement: Light button defect — rapid presses trigger factory reset

• Second replacement: Identical Light button issue

Dismissive support:
• First told "normal behavior," then "demo mode, not a defect"

• Promised to send the watch to Garmin for inspection

• Only tested internally, claimed "no defect found"
• Only agreed to actually send to Garmin after I mentioned escalating to Verbraucherzentrale and European Consumer Centre

• Garmin CZ confirmed this behavior is NOT normal
• I paid ~€40 in return shipping across multiple sends

Refund saga:
• Oct 13, 2025: Order cancelled, refund "within 7 days"

• Oct 29: Shop claims Oct 16 refund processed
• Oct 29: No refund received. I request documentation

• Nov 3: Shop says refund was declined by payment processor, investigating

• Nov 5, 2025: Still no refund

Summary:
So to recap: I bought an €800+ watch that broke. They sent me two more that were also broken. They dismissed my evidence until I threatened legal action. They promised to send it to Garmin, but didn't. When they finally cancelled the order, the refund mysteriously got "declined by the payment processor."

Five months and €40 in shipping later, I have neither a working watch nor my money.

Absolutely stellar customer service. Would not recommend.

Four days after my order was shipped, I received a generic email stating that part of my order had been refunded—without any prior notice or explanation. Initially, this was frustrating, and the lack of an apology made it worse. However, after reaching out, the company went above and beyond by sending me a replacement item for free. While the start was rocky, I truly appreciate how they handled the resolution. Their effort to make things right has restored my trust, and I would consider shopping here again.

Restocks didn't manage to send my payouts for almost 4 months. I'm starting to think the company has no intention of doing so. I would advise everybody to avoid Restocks at all costs and rather do business with its competitors.