Reply from Oscaro
Bonjour David,
Je vous remercie pour votre retour sur votre expérience sur notre site.
La satisfaction client étant le cœur de notre métier.
Bien à vous
Myriam,
L’équipe Oscaro.
DA
David
United Kingdom
Reviews
Review of Oscaro
Review of Brittany Ferries
Easy peas to book a ferry
7 November 2025
Reply from Brittany Ferries
Hello David,
We're happy to hear that booking your ferry was so easy!
Thank you for your positive feedback; we appreciate it.
Best wishes
Lucy
Brittany Ferries
Review of MUSIC STORE professional
Review of Bureau Vallée
Shopping great, delivery service not so great
Shopping great, delivery service not so great.
Courier Fedex called to ask directions to our house which we gave.
Next was a call from their office saying insufficient address details so no delivery and rescheduled to 2 days later. We are still waiting.
26 October 2024
Reply from Bureau Vallée
Good morning, sir
Thank you for taking the time to share your experience.
We are delighted that our products live up to your expectations.
We have taken into account your remark about our service provider Fedex and we hope to regain your trust during a future visit to the store.
If you wish, you can contact our customer service by email at contact@bureau-vallee.fr or by phone at 09 70 25 05 10.
We wish you a good day.The Bureau Vallée team
_
Review of Vis-Express.fr
Review of Zipvit
Quick service
14 October 2023
Reply from Zipvit
Dear David,
We aim to despatch our customers' orders as quickly as we can, so it is great to hear you have received your order promptly. Many thanks for your 5-star review.
Kind regards,
Sarah Dinshaw
Review of Brittany Ferries
Difficulty changing a booking due to Brittany Ferries problems
We had great difficulty in trying to change our Ferry booking on line after receiving an email from Brittany Ferries cancelling our Portsmouth - Caen crossing. The system said that a change can only be done by telephoning Brittany Ferries call centre.
This we did but had to wait on hold for 35minutes.
Once we finally got to speak to the Call Centre the person was very helpful and apologetic that we had to change our booking twice due to service cancellations and for the very long wait in answering calls.
Full marks for the call Centre staff, zero marks for the system efficiency.
16 March 2022
Reply from Brittany Ferries
Dear David,
Thank you for your review,
I am sorry your sailing was cancelled, The call centre are doing their best to answer all calls quickly and efficiently.
I am pleased to read you spoke to a member of our team.
Kind Regards,
Olivia
Brittany Ferries
Review of Zipvit
Still the best despite Brexit
We live in France and despite having to pay Customs duty on our ZipVit purchases because of Brexit their prices and speedy delivery are far better than other on line suppliers that we have looked at up to now. Well done team ZipVit.
31 January 2022
Review of Apollo Testing
Great service, stupid system.
The service offered by Apollo is well managed and easy to use online.
The downside to the Covid day 2 testing is that when you add in the 2 day delay in Royal Mail getting the tests to Apollo despite using their Priority mailboxes the overall time to get a result was in our case nearly 4 days. In that time period and without the need to quarantine we had been in contact with many friends and family which makes a mockery of the whole system. Just saying....!
7 September 2021