Sunil Shah

Trevor was the most helpful CF representative over the last couple of weeks. He checked twice to see if my issue was resolved. Very helpful and patient. Well done Trevor

Zsofia was very helpful with the advice even though it meant a lower value sale and there was no hard sell. The sale was completed quickly and efficiently.

Most uncommunicative company. On 11/12/2022 I placed an order worth £200. On 14/12/2022 EVRI send tracking link. On 15/12/2022 at 11.44The parcel is out for delivery. Within 27 minutes EVRI are unable to deliver the parcel. Then SILENCE. No further updates from EVRI. On 17/12/2022 I email customer services asking where is my order - NO RESPONSE. On 19/12/2022 I ring the telephone number provided on the website 03301240000 - THE NUMBER DOES NOT WORK. I call EVRI and give them the tracking number provided by them - THEY CANNOT RECOGNISE IT. I try the Live Chat line on Fatface website - they say they are passing on to an advisor - tried three times and everytime I moved up the ladder by 2 minutes and then stationery. I have spent best part of half a day since Saturday and BASICALLY YOU CANNOT TALK TO FATFACE or EVRI. Zero communication skills. Please tell me where is my order or refund my money immediately (not after 15 days) so that I can spend it elsewhere before Christmas.