Arrived no issues. Been using consistently for 8 weeks and no change. The cream is greasy and heavy and skin doesn’t absorb any. Can’t see any changes to fine lines let alone deep ones. Can’t really see what the benefit is in continuing its not worth purchasing
4 September 2026
Unprompted review
Reply from Nothora
Dear Hayley,
Thank you for taking the time to share your experience. We’re sorry to hear that the product hasn’t delivered the results you were hoping for.
Skincare results can vary significantly from person to person depending on skin type, age, routine and individual concerns, and we completely understand how disappointing it can be to use something consistently and not see a noticeable improvement.
We’re also sorry to hear that you found the texture too rich and heavy for your skin.
The balm is designed to be very moisturizing, but we appreciate that this texture will not suit everyone.
We genuinely appreciate your feedback, as comments like yours help us better understand how different customers experience the product.
Fantastic facilities, staff really friendly and a good location. Went on a recommendation glad I did as def didn’t disappoint great all round
8 February 2025
Unprompted review
Reply from Better
Good Afternoon Hayley,
Thank you so much for your wonderful review!
We're thrilled to hear that you enjoyed our facilities, found the staff friendly, and appreciated our location. It’s always great to know that recommendations lead to positive experiences! We look forward to welcoming you again in the future.
My order was placed and payment taken before I was told if my item was available. It took time to receive confirmation. Was told it was and was ready to be dispatched to the courier. Another delay with no update- I chased it and was told courier not yet collected. Waited again no update at all about my order I chased again and after investigation was told my order had been lost. I requested a refund which was processed quite quickly but overall poor & disconnected service for quite a simple order.
9 March 2021
Reply from Sportsdirect.com
Good afternoon Hayley, Thank you for taking the time to leave a review.
I am so sorry to hear you've not received your goods. I can see someone if already looking into this for you. Please allow longer for an outcome.
If there is anything else we can assist with, please contact customer services. Kind Regards Kayleigh Sports Direct