United Kingdom
Review of Stena Line Ireland
Nice quiet trip. I was able to relax and feel ready for the drive home at the other side.
Reply from Stena Line Ireland
Good afternoon,
Thank you for your 5 star review. We're delighted you enjoyed a relaxing journey and arrived refreshed for the drive ahead. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Review of Boots
Delivery was lost in the post. Then found in a damaged condition
Reply from Boots
Thank you for sharing your feedback. I am sorry to hear that your experience has not been what you expected. We want every customer to feel supported and well looked after, and your comments help us understand where we need to improve.
If you would like us to look into your feedback or complaint in more detail, please contact us directly. The quickest way to reach us is through our Contact Us page, where you can send your details through the webform.
If you would prefer to speak with someone, you can open the Further help section on that page to find the right contact number for your query.
You can also reach us through our social channels:
Facebook: https://www.facebook.com/BootsUK/
X: https://www.x.com/BootsHelp
Instagram: https://www.instagram.com/bootsuk
Thank you again for taking the time to let us know. We appreciate you giving us the opportunity to make things better.
Review of Stena Line Ireland
This is the second time my journey has been changed and once again we had to travel on the stena Nordica.. it's a smaller vessel we booked premium and the room was full due to the last minute changes. If this ferry is going to be used regularly then stem line should say so. Staff were perfect.. ferry is not. It will make me think twice before booking again.. I might have to check out Irish ferry's
Reply from Stena Line Ireland
Good morning,
Thank you for your review.
We’re sorry to hear about the repeated changes to your journey and the experience onboard, particularly with the Premium area being full. We understand how frustrating this must have been and appreciate your comments regarding clearer communication.
We’re pleased to hear our staff made a positive impression, and your feedback about the vessel and onboard experience has been shared with our team.
We hope we’ll have the opportunity to provide you with a better experience in future.
Regards
Dave
Stena Line
Review of BerCert.com
The booking process was easy to use. And bids started coming in very quickly. I chose a contractor and managed to secure a visit within a week.My survey was done and 5 days later I received my certificate
Review of InPost UK
The first lockers were all full so I had to find another
Reply from InPost UK
We appreciate your feedback. We're working on expanding our locker network and improving collection times. Thank you for your patience.
Review of Policy Expert
Reply from Policy Expert
Hello
We're happy our product is easy to use and offers great value. Thank you for your positive feedback; we appreciate it!
All the best,
Nisha
Review of Omaze
Review of Pure Cremation
It was so simple to complete and satisfying to know that I won't be a financial burden to my family when I am departed.
Reply from Pure Cremation
We're so pleased to hear that the process of setting up a Pure Cremation plan was simple for you. It's wonderful knowing you have peace of mind, and we appreciate your feedback.
Best wishes,
Pure Cremation Team
Review of Smeg UK
A fantastic response and so well looked after by Emily and Jocelyn it was a pleasure to receive their assistance
Reply from Smeg UK
Thank you for your 5* review. It's great to hear your feedback on Emily and Jocelyn. We'll pass your feedback on to them.
- Smeg UK
Review of InPost UK
Reply from InPost UK
Thank you for your feedback! We're delighted to hear that collecting your parcel was easy.
Review of Smeg UK
I was assisted by a person called Emily. Emily was fast to respond and polite. Their display of empathy was excellent. I still have a faulty oven but I feel that my problem is being addressed
Reply from Smeg UK
Thank you for your 5* review! We are so pleased to hear you are happy with the customer service you have received from Emily. We hope the outstanding issues you are experiencing will be resolved as quickly as possible.
If you require any further assistance, please do not hesitate to get back in touch.
- Smeg UK
Review of Yodel by InPost
Reply from Yodel by InPost
We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.
Review of Yodel by InPost
The delivery was completely ruined. The package was in 2 pieces and it was 4 days past the estimated delivery date
Reply from Yodel by InPost
Hi The Barns,
We’re sorry that you have had a poor experience with us. We are seeing a higher than normal number of parcels in to our network and we are sorry that we have not been able to deliver the high standards that we normally do.
Review of InPost UK
Reply from InPost UK
Thank you for your kind words and 5-star rating! We're glad to hear that you find our service reliable and respectful of your property.
Review of Lakeland
Review of InPost UK
Reply from InPost UK
Thank you for the 5-star rating! We're glad you find our service easy to use.
Review of Omaze
Review of Omaze
Review of Yodel by InPost
Having a delivery pwrson that is trustworthy regular and recognised
Reply from Yodel by InPost
We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.
Review of The Knitting Network
Easy to order delivered on time and nice quality wool.