Pablo Fernandez

A&A is the best ISP I have ever used. Their focus on service, the user and the technology, instead of ads and marketing is obvious. This is the ISP that techies choose when they want good service and their choice is on merit and not PR. I've been using them for about a decade now and I recently upgraded to their highest speed which is great.

I got a little torch as a present for Christmas and the switch started to fail. I recorded a video and shared it with Olight. They just asked me for the serial number and sent me a replacement completely free of charge, no further questions asked, didn't ask me to return the old one or anything like that.

Delivery is always quick and when I had to do returns, they were always very gracious. I keep coming back to them to buy the sort of products they sell.

The cake was amazing and it arrived in perfect condition and on time. Very satisfied.

Once again, their dispatch was incredibly quick and their service is great.

Delivery was amazingly fast. I'm blown away. Everything was great.

I've been a customer for about a decade, but you charging me £70 to change the lenses on my glasses is ridiculous. This is just a fine for me not buying frames there.

Mind you, I bought my frames there, but the prescription was wrong due to a health problem (that I could argue Vision Express should have caught, but that's another story).

Delivery was fast, things were well packed. I didn't order any Axminster-branded tools, but I made the mistake of requesting a catalogue this is bad for my wallet, I want one of everything.

Shipping was fast and the product was good and accurate. Their packaging made me think they really understand makers.

I bought a bottle of oil which spilled a little, but SGS packaged it so well nothing got out of the packaging.

Their Windows 10 client hijacks Window's uninstall mechanism to make itself uninstallable. When I contacted support about it, they sent me to Microsoft's page on how to deal with misbehaving programs. The Microsoft solution is quite involved and non-technical people wouldn't be able to pull it off. I could follow the instructions and it still didn't work so I'm not sure how to uninstall this.

I always wanted something like Next Door and the moment I heard it was catching up in the US I registered to be among the first to use it in the UK. Overall I'm very happy with it and they made getting neighbors onboard really easy.

My only request at the moment would be to be able to interact with neighbors by proximity instead of neighborhood border, as those are somewhat artificial, at least in most of London.