United Kingdom
Review of British Gas
Reply from British Gas
We are glad to hear that our competitive pricing and quality service met your expectations. Thank you for taking the time to share your positive experience with us. If you need any help in future, please don’t hesitate to reach out on our social media platforms: Facebook or Instagram. Be sure to mention Trustpilot so we can pick up your query quickly 😊 Many thanks, ^Mahesh
Review of Tiger Sheds
Brilliant delivery, quality and materials. Easy to assemble. Great customer support
Reply from Tiger Sheds
Good Afternoon, Thanks for your kind review, It is so nice to hear of your positive experience throughout the process with us. If you need anything in the future please let us know.
Tiger sheds customer care
Review of 0800 HomeFix Ltd
I have used twice this service. The first visit by a gas engineer was brilliant. The second time I used a plumber and it was a scam. The plumber- James, took advantage of my trust and he advised me that I should pay him £350 flat rate for the whole day rather than the hourly rate that the website of the company displays, explaining that would have been more cost effective for me due to the complexities of work that could have allegedly taken many hours. The story of excuses for the flat rate changed a few times when he was confronted at a later stage. I had also pre paid him the part required, which although I asked for the information of it, he didn’t share and he ordered the part to his own address rather than mine. On the day of the visit he came and he completed the work in an hour. When I confronted him about misleading me and trapping me to the price he suggested as he was in control of the missing part he blankly told me this is how the work is done.
I very transparently complained to the company and asked for a refund for the hours I was misled to pay that the plumber hadn’t worked for. In the company’s response they acknowledged according the fact that according to their records the plumber didn’t stay at the address for length of time to justify the flat rate, however they found no faults and didn’t uphold the complaint.
This company is not registered with an ombudsman scheme and I am currently take my matters further with the citizens advice.
If you use this company I would say the work delivered is decent however, this doesn’t justify how misleading and manipulative they are to get your money.
Please be very careful with the staff absolutely misleading you and taking advantage of the fact that we are not experts. All in all I wouldn’t recommend them and action against them should be taken.
Review of DFS Furniture
Sara has been exceptional with my order. She helped me review a video of my place and advise on how and if can be delivered. She guided me through everything I needed to know and she was friendly and understanding my needs.
Reply from DFS Furniture
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Review of Superdry
I ordered a down jacket and a shirt. I am extremely happy with the quality and the fitting. It was right to order a size bigger than your actual size in European brands.
The delivery arrived just in time.
Ps. Please change Hermes to another delivery company.
Review of Lovehoney
Love the happy ears! I am so pleased with the quality and the experience. Totally worth it.