This company is dishonest
This company is dishonest! I do not recommend. Be careful people this seller can be found under Myer as well.
I bought 2 dresses for a special occasion, Initially, I received an email indicating that the dresses would be shipped separately. However, I was frustrated by the lack of clarity and was hoping they would be delivered together. Upon receiving the first dress, I found that it did not fit according to the size chart provided so I returned it.
Days later, I inquired about the second dress and was informed that it had been delivered with the first one. This is contrary to my experience, as my camera footage & photos of package confirms that the second dress was not included in the parcel I received. I also received a email stating the delivery of the second dress was a error from their end but did nothing to rectify and turned nasty.
Additionally, my interactions with customer service have been disappointing, contributing to my overall frustration. I believed I could trust this company as it was under Myer, but this experience has left me feeling misled.
Now a complaint to my bank, fair trading and ACCC is on the way. Please careful ppl
29 August 2025
Unprompted review