matt

Charged me £4.68 claiming my parcel was over the 1kg i shipped it at. I sold 8 of these items. All sent at 1kg evri tracking. Yet none of them have been claimed for, just this 1. They claiming it was 1.9kg.. I sent a toothbrush lol.. Never again.. I'm a top rated ebay business seller and i won't be using them again. I'll upload my own tracking to ebay. I've put a complaint in to both packlink and ebay. Stay away from them. They are scammers

Filed a chargeback with amazon. They wouldn't let me cancel a order 9 mins after order. Live chat told me to refuse delivery so i did. I then get a email saying they want ID or they won't refund me.. I'm sick of this now.. This is the 3rd time this has happened.. The first 2 i took a loss.. Now the third I've had enough as this won't end.. I won't send you my ID. And to withhold my funds is breaking the law. So i filed a chargeback. It was a amazon business account. You have all the info you need. I will NEVER send you my id.. This is shocking!! You can close my account. You can ban my address.. Big deal.. Your loss not mine..

What have you done to the ui? I signed up for now tv as I've not used it for years. You have changed the ui so everything is hidden. Its so trash I'm not interested in it. I tried to go back and use the old black now tv box, it updated and that is now ruined as well. What happened to categorys? They used to be on the left. You could choose the category and all the films come up. Now its all a mess. On this version you need to go genres then click comedy for example. Then there are multiple sub categorys in there, u then scroll to the end of 1 then click view all, to see more of the comedy category u then go back and go into the next sub category and scroll to the end and then click view all.. U do this 4 times to see all films. Its a mess!!! Your pushing trash on a home page that I'm not interested in and hiding everything else.. Won't be paying any further.. Go back to the old ui, this sucks. Really annoyed

New update on website is awful! Its all zoomed in on mobile, looks awful. Everything is out of wack. Don't fix something that wasn't broken

EDIT: in response to your reply. Your sites new update is rubbish!! Nothing to do with other peoples phone's. The new update is awful

Wouldn't use again. Sent a item back. They claim they havent received it. Used there pre paid label that came with my item. They claim they don't know the tracking number on that label lol.. £100 down the drain. Another customer lost

Fake reviews. There is no customer service over the phone, the worker bees are hired to take your phone number so someone else can phone you back. Impossible to close account. Live chat seems useless and responds with copy and paste messages that are meaningless. Taken funds from my bank without me even having a service with them. Joke of a company.

EDIT - natwest did a chargeback against them. Got my funds back. Do not use this company.

Don't use no matter how desperate. Ordered a ps5. Phoned customer service to see where it is. She told me she would take my details and someone will phone me. I read the reviews on here first so i declined. She then told me nothing she can do. Never again. Gone to the bank to do a chargeback

Do not use monzo. Had the account for just over a year. Started buying and selling xbox series x and ps5's. Monzo didnt like the amount of money i was making and closed both mine and the mrs account. They have yet to refund £400 they hold of hers. Alls i can say is if you had a shop i wouldn't be leaving till she got her money. Stay away from them. I'm going to ombudsman and if no luck there I'm contacting watchdog. They also block your number once they have closed your account. If you change it to withheld it phones through. Bad bad company. You didnt make a penny out of me and i wasn't falling for your silly paid for card because your not earning money anymore due to lockdown your not getting fees from people using card abroad which is how you made your money. A bunch of scammers, stay away. And yes i sent complaint and will follow up with ombudsman. So please don't reply with generic response. Moved all of my money out of there everytime i sold a ps5 because i knew what u were going to do. I did nothing illigal yet you could tell this was the reason. Do not use monzo.

No not use this site. Tried to self exclude. Live chat refuses and tells you to email. You email and nothing.. Live chat still refuse to self exclude. They prob wont even pay out if you won. There scum. Stay away..

I've had no issues with them. But it did have issues with clearpay and they have both have the same silly terms. If you don't receive your item and the retailer won't refund you there is nothing laybuy will do about it. As there saying you have to get your money back from the merchant not them. But that doesn't work in the real world. As what happens if the retailer won't refund? As far as my bank sees it laybuy is the merchant and if item is not received my bank pulls the money back from laybuy. Not the retailer.. so yer your terms are silly and won't stand up against a bank or court. I have shut my account down with laybuy as I've had the issue with clearpay and don't want the issue again. Not worth using this, just get a credit card and you won't have to deal with there silly terms.. avoid at all costs

Do not use. There terms are dumb and don't work in the real world. Bought an item from a retailer on there app. The retailer wouldn't refund even after nearly 2 months of no item received. Clearpay did nothing and refused to refund. Retailer deleted my comments on there facebook page and then blocked me on there. Clearpay said I have to get my money from the retailer. Yer that doesn't work in the real world guys. I was on the phone to my bank to pull the money back from clearpay when I received an email from retailer saying they refunded. I don't care what your terms state. I pay the money to you and you pay the retailer. As far as my bank is concerned, your the merchant and your silly terms wouldn't stand up in court.. anyway I've shut the clearpay account down and would never use them again. I had a laybuy account and I have shut that down as well as both of them have these silly terms. Do not use clearpay, if you don't receive your item and they refuse to refund clearpay won't do a dam thing. So contact your bank as it's goods not received and they will pull the money back from clearpay. Avoid at all costs

Do not use this company. Ordered a item for friends child. So first off they are selling fake clothing. I bought a moschino top, they told me they custom make this item. This isn't shouldn't be custom made as it's a brand. I'm guessing they were just printing the logo on, basically fake. Second issue is the items come from Spain. Not UK. Nearly 2 months later still no item. They were refusing to refund till royal mail gave them a update to the so called lost parcel.. that's between them and royal mail, not for a customer to wait around. so I wrote on there facebook page. My comments were instantly removed and I was banned from there page. So I can imagine this has happened to a lot of people as they just remove anything negative.. eventually I got a refund after i emailed them constantly. I paid through clearpay which again I would not advise to use as they wouldn't refund. My last option was to contact my bank. I was on hold to my bank and then a email came through saying refunded. They have no phone number. Items do not ship from uk so it's completely pointless. Customer service is pathetic.. do not use this company and don't waste your cash.. they also use the name, ruby and Ralph boutique and also ruby bloom. Stay away from them.

*edit* in response to your reply.. No you didnt refund when royal mail told you it was lost. I threatend to do a chargeback and i was then sent a refund. You actually told me to wait another 4 days for royal mail to get back to you.. Get a phone line and stop wasting peoples time making fake items from a supplier in spain. You should ot refunded on day 30. Not day 50 after i had to argue for a refund. Everything happens for a reason. And now people can actually write about you online because i added you on here. You can no longer remove negative stuff like you were doing on your facebook. People will see now. And if you don't fix these issues people wont buy from you.. A review is for you to learn where you went wrong. Not for you to make yourself look better..

Waiting for deadlock letter. Don't trust these guys. I gave a opening meter reading over webchat, screenshot the conversation. Totally different number been entered by someone. British gas won't change it and sent old supplier fake number. Complaints team useless and still haven't changed to correct reading 7 weeks later. They keep texting me instead of phoning me, I've screenshot everything. Ombudsman here I come. Won't be returning ever again. *UPDATE* received £100 compensation from British gas by going to the ombudsman. There still messing around with my bill so I have another complaint open.. I definitely won't ever return..

Do not work for this company!! Extremely bad. Was working there for 2 weeks. Was dismissed for having heart palpitations and a suspected blood clot in my lung. Was dismissed by a whatsapp message. He doesn't care about his staff. Only interested in his own well being and money. There is no seating for lunch breaks. Has his mother working for him who was very rude and disrespectful. All the stock is all over the place and a stock check is never done correctly hence why a lot of reviews say only half the items turn up. I could run this company a million times better.. do not work for this company!! Any issues with your health and you will be sacked instantly.. he's very nice to your face, but had the nerve to sack me by text. low pay. Long hours. No seating for lunch breaks so expect to be on your feet for the entire day.. Only 3 staff worked there including myself.. very bad. You have been warned!!!