MN

Mark N

United Kingdom

Reviews

Review of POWERTOOLMATE

Review of AIT Home Delivery UK Ltd


Rated 3 out of 5 stars

Could be a lot better

Although the delivery guys were polite and helpful they said that they were unaware that I had paid for installation even though I had spoken to the company the night before.

My fridge doors required removal before it could fit in my house - literally a five minute job as I had already removed my old fridge doors and it is exactly the same procedure.

They assisted me with the removal and replacement of the new fridge doors and the "installation" consisted of me plugging it in.

25 June 2026

Reply from AIT Home Delivery UK Ltd

Thank you for your feedback. It’s good to hear that the delivery team were polite and helpful during the visit.
However, it’s disappointing that the installation service did not align with what had been arranged, particularly with the team being unaware of the service you had paid for. This situation should have been clearly communicated in advance to avoid confusion on the day.
We’ve noted your comments regarding the access requirements and the level of assistance provided during installation, including the limited setup completed. Your feedback has been recorded and will be reviewed. A member of the customer care team will be in touch shortly to discuss this further with you.

Review of Jacksons Leisure Supplies Ltd.

Review of Samsung UK


Rated 3 out of 5 stars

No ice drawer! 😔

The fridge was specified as having an ice tray. At this price point it should definitely have an ice tray as most freezers and certainly much cheaper ones do just like my previous Samsung SR-L629EV did. I would rather have this in a fridge freezer rather than it having internet connectivity.

It's a big imposing and impressive looking fridge however my previous fridge was supposed to have less internal space but the freezer drawers were bigger and easier to load.

24 June 2026

Reply from Samsung UK

We're sorry to hear that your expectations haven't been met due to your Fridge Freezer not having an ice tray, Mark, along with the layout of the freezer drawers. We appreciate your feedback and will ensure it's used to make improvements going forward. ^EW at Samsung Support

Review of Safetec Direct


Rated 5 out of 5 stars

Pleasure to buy from

Had the items in stock and arrived the next day

18 February 2026

Reply from Safetec Direct

Hi Mark,
Thank you for your 5* review. I'm pleased to read that your order was with you the next day.
Safetec Team

Review of Checkatrade.com


Rated 5 out of 5 stars

Better than excellent

Tom and his team are professional, polite and do great work taking care to make sure they do the best job.

Highly recommend

11 January 2026

Reply from Checkatrade.com

We appreciate your positive feedback! We are so glad to hear that you found the team professional and polite, and that they do great work.

Checkatrade Team

Review of The Towel Shop


Rated 5 out of 5 stars

Exceptional service and products

After getting help over the phone placing my order - yes you can actually speak to a very friendly person - my items arrived very quickly with DPD.

The bath mats are great quality and a really good price.

I will definitely use The Towel Shop again and recommend it to all my friends.

22 December 2025

Review of Tools4Trade


Rated 4 out of 5 stars

Price was great as usual.

Price was great as usual.

The carrier (DHL) was a day late despite their app saying otherwise.

Not the first time I have been let down by DHL

9 July 2025

Reply from Tools4Trade

We appreciate your feedback and are happy the price met your expectations. We're sorry to hear DHL's lateness caused issues again. We'll look into this.
Kind regards tools4trade 15/07/2025

Review of CCTV Direct (UK) Limited


Rated 5 out of 5 stars

Great (best) price

Great (best) price, prompt delivery

25 June 2025

Reply from CCTV Direct (UK) Limited

Thank You Mark. Let us know if you need anything else!

Review of The Happy Dragon


Rated 5 out of 5 stars

Good product and great delivery time

Good product and great delivery time

4 July 2024

Reply from The Happy Dragon

Thank you very much for the kind 5 star review and for your recent purchase.

We are glad to hear that you received your order so quickly.

Best wishes,

All at The Happy Dragon.

Review of Yodel by InPost


Rated 1 out of 5 stars

Asking for a review when I haven't…

Asking for a review when I haven't actually received my parcel is a bit rich......

11 May 2024

Reply from Yodel by InPost

Hi Mark, I understand that you haven't received your parcel yet. Please accept my apologies for the inconvenience you have experienced. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.

Review of Shiply

Review of Sterling Insurance

Review of AIT Home Delivery UK Ltd


Rated 1 out of 5 stars

Missing items.?

Missing items, ordered six radiators only five delivered. The driver told the company that the "missing radiator" was on another vehicle,I kept getting messages that Panther and that I would have a new delivery date for the "missing" radiator shortly.

After nearly a week I contacted the radiator company directly who informed me that they had given Panther six radiators but only five had been scanned - they had managed to "lose" a six foot radiator!
Lies, all round to me, the consignee and the supplier.

24 March 2023
Unprompted review

Reply from AIT Home Delivery UK Ltd

General complaint – no reference on Trust Pilot
Thank you for your feedback. I am sorry to hear the delivery experience was not up to our usual service level.

Please can you email complaints@panthergroup.co.uk with your details and we will address this and respond as quickly as possible to you.

Thank you

Review of The Wheel Specialist


Rated 5 out of 5 stars

Excellent as usual

Not the first time I have used The Wheel Specialist (Manchester).
The level of service is exemplary and the standard of their work is the very best.

5 April 2022

Reply from The Wheel Specialist

Hi Mark,

Thanks for taking the time to leave us a review.

We are very glad to hear that you were happy with the work carried out on your wheels.

Many thanks again for visiting,

The Wheel Specialist

Review of 1st Central Insurance

Review of Glotech Appliances


Rated 5 out of 5 stars

Great price.

Great price.
Saved £100.00 buying from Glotech rather than my local supplier.

27 January 2020
Unprompted review

Review of Drip Hacks

Review of Direct Ferries


Rated 1 out of 5 stars

Stop harassing me!

So I booked ferry tickets.
Nothing spectacular, I haven't even travelled yet and I am getting annoying emails asking about "my experience".

2 March 2019
Unprompted review

Reply from Direct Ferries

Dear Mark,

Thank you for taking the time to review the service.

I am sorry if you have received many emails, if you could please forward an email to our customer.services@directferries.com email address from the email address on your booking we can have you removed from receiving the emails.

Kind regards

Direct Ferries.

Review of Dreams


Rated 5 out of 5 stars

An excellent experience

Very knowledgeable and patient staff at the Ashton under Lyne store. No pressure sales tactics, nice store with good parking facilities and an excellent range of products at competitive prices.

13 January 2019
Unprompted review