Miss Kadir

Ordered online, so it should have been here next day, instead no contact for nearly a week and then had to chase up where my order was, will probably stick to Superdrug instead.

I phoned up literally 10 minutes before they closed and KC was wonderful, my upgrade was sorted within 5 minutes. Was sent throughout everything I needed to read and sign.

Ordered online some snow shovels, got a response to confirm I could come and collect pretty fast.

Ordered something for click and collect, primark took the money and failed to deliver. Since then they have blanked all my emails. Don’t bother doing click and collect as I am having to try and take them through small claims court to get money back.

Ordered a mystery box in August didn’t arrive till December. All that came was a brightening cream yet on snap showed these amazing mysteries boxes with numerous products.

She is a total scam artist that uses religion to pretend she is a god fearing business.

Although Vinted is a selling site but if you add too many items I mean like 5 in one day it suspends your account and deletes your items as it classes you as a commercial seller. If you ask for help you just get an auto response and no solution.

I had added 5 items all from Zara brand new with tags as that is my fave shop and was doing a spring clean before it deleted all of them and things I had previously added regardless of how many favourites or middle of sale I was in.

Waste of time, ordered size 8 orange culottes instead got size 12-24 months baby socks and someone else’s dispatch note. Had to ring customer service to ask for a refund and the original item is now out of stock.

The yellow t-shirt ordered was more orange in real life.

All in all a waste of time as sainsburys is no where near me so will need to drive to do the return.

Ordered a washing machine on 24/4/22 for delivery on 30/4/22. Delivery via Panther. Kept getting conflicting messages it would be delivered on 30/4/22 then no on 01/5/22 for a few days and then cancelled the delivery on the morning at 7am yet at 4am delivery was going ahead. Rang the contact centre they have no clue and tried to fob me off saying it would be delivered. Asked them to look into it as not true, condescending staff with no empathy. Tried to offer Samsung vouchers but I wouldn’t order from Samsung ever again. In two minds about cancelling the order as still without a washing machine and if this is Samsung idea of customer service at order what will it be like later if a fault develops? Save your money and order elsewhere as out of pocket and no delivery date and poor customer service from Samsung.

Still no refund and they keeping asking for me to contact them even though I have done that numerous times. So I have started to share my story under their posts on FB to warn potential customers as hopefully they will take that seriously.

Scam company, change names slightly and just take money and go into liquidation. Even before this hard to book in and inexperienced staff. The laser machine is very old.

Ordered some trainers that were on offer, checked out and paid for delivery. Trainers arrived in the time frame given and matched the pictures in the website. No issues whatsoever and would order from them again.

I would give Mango a zero star. They don’t tell you that returns you need to pay for regardless of if the item is faulty. Tried to cancel order as they failed to deliver it in the time period given on the email yet they can’t cancel as automated process. There customer service is non existent as it’s just chat bots and same repetitive response. Would never order from Mango again. I am going to go to the small claims court to recover my delivery charges as it wasn’t delivered in time and failed to tell you about refunds at time of purchase.

This is the worst shop ever in terms of shopping experience. Ordered the salt and pepper bistro style as it’s never in the London or Edinburgh store. Royal Mail couldn’t deliver as they couldn’t identify the address from the label anthropology provided. Contacted Anthropology, rubbish response as I can order again but this item is no longer in stock and can’t use the promotional voucher. Still waiting on my refund, won’t be shopping here again as I had better customer service at Aldi.

Ordered quite a few items on the website last night for click and collect. This morning majority of the items ordered are unavailable and the cheapest item funnily enough is still available to collect. I won’t be shopping here in the future either.

The website is just rubbish if it allows you order items which they cannot fulfil. Waste of my time and it seems to always happen with Dunelm.

Amazing service ordered on Sunday received Tuesday. All information provided was live and up to date in real time

Swinton Home Emergency is really misleading as we are 5 days without hot water and heating so not sure what they class as an emergency. You get passed from pillar to post until they hope you lose the will to proceed and do the work yourself. Rung up Friday, didn't get anyone out until Sunday evening, the gasman said nope its and electrical issue even though its a boiler issue so it needs an electrician. Swinton faffed about all Sunday and on Moday confirmed they will send an electrician. Electrician came at 11pm on Monday night and verified it was a boiler issue which the gas person needs to fix. Back to Swinton to chase on Tuesday morning. Please note you will spend hours chasing swinton for appointments for them to pass your job on and don't expect sympathy from the staff and you will repeat your story and details with every operator. 5 days later still chasing again not sure what they see as the timeframe for an emergency. The contractors they use are very poor skilled and love to pass the blame to another area rather than fix the issue. Swinton doesn't seem to care anout these rubbish contractors they have hired. Also how would Swinton feel if its employee called in saying they can't come in work for three days in a row because they are waiting for someone to fix their boiler. Personally i would opt for a different policy as they are selling a policy which isn't emergency cover a 5 days on still not rectified.

Arranging the delivery was more troublesome than the actual delivery itself. As the callcentre couldn't understand weekend delivery and kept offering weekdays.

The delivery itself was great as they arrived well ahead of time but did call to check if it was ok. Brought it in no problems and were willing to wait until we had unpacked the Sofa. the gentleman were very polite and considerate and at one stage offered to remove their shoes to bring it in rather than dirty my floor. Really good deliverymen.

Plumbcare was sent out by Swinton home emergency cover. The Guy that came diagnosed a problem saying it was an electrical fault in the wiring in the boiler and he couldn't touch it and didn't check anything else. Suggested we get an electrician. Electrician came and said wiring wasn't faultly and it was more than likely PCB board that needs replacing. Back to square one with no heating or hot water waiting for plumbcare. Electrician also confimed that why would you need an electrician when a boiler is fitted by a gas person. Shows they have limited knowlege and try and pass the buck. Cowboy company would never use them.

Arranging the delivery was more troublesome than the actual delivery itself. As the callcentre couldn't understand weekend delivery and kept offering weekdays.

The delivery itself was great as they arrived well ahead of time but did call to check if it was ok. Brought it in no problems and were willing to wait until we had unpacked the Sofa. the gentleman were very polite and considerate and at one stage offered to remove their shoes to bring it in rather than dirty my floor. Really good deliverymen.

Never had any problems, easy to use and if any problems you can email the customer service and they do actually help to resolve the query.

The cashback has always been paid and loads of ways to earn more for less.