DE

Dean

United Kingdom

Reviews

Review of Montirex


Rated 5 out of 5 stars

Fast delivery great clothes as always

Fast delivery great clothes as always

25 June 2026

Reply from Montirex

Hello Dean,

Thank you for your great feedback!

We're delighted to hear that you were pleased with our fast delivery and the quality of your clothing. It's fantastic to have your continued support, and we're glad we can keep providing products and service you enjoy.

We look forward to welcoming you back again soon!

Kindest regards,

The Montirex Team

Review of AliExpress


Rated 1 out of 5 stars

One total scam

One total scam. Customer service terrible will take your money and lie to you stating parcels on way with no tracking. Only to discover that you order was cancelled 10 days after ordering. A month later no item no refund and denying to bank that the order is cancelled. Avoid and shop elsewhere

30 June 2026
Unprompted review

Reply from AliExpress

Dear Customer,
We are truly sorry for the inconvenience caused.
We value your feedback and would like to learn more about your issue in order to assist you effectively. To help us fully understand your situation, we kindly ask you to complete the "Information Request Form" that we have sent to you. Please provide details such as your order number(s) or email.
Your cooperation will greatly help us resolve this matter more efficiently.
Thank you for your understanding and support.
Best regards,
AliExpress Customer Service Team

Review of Britishhomesdirect


Rated 5 out of 5 stars

Fantastic quality products and…

Fantastic quality products and excellent price.
Ordered online. Delivery taken the following week. Excellent communication with driver. Friendly and check all is correct on delivery. Will definitely be ordering some more very soon.

13 May 2026
Unprompted review

Reply from Britishhomesdirect

Hi Dean,

Thanks for the fantastic review. Really pleased to hear you were happy with the quality, pricing, communication, and delivery service.

Great to know the driver was friendly and checked everything with you on arrival too. We look forward to helping with your next order very soon 🙂

Kind regards,
British Homes Direct

Review of BJS Home Delivery


Rated 5 out of 5 stars

Brilliantly handed delivery

Brilliantly handed delivery. Excellent service from start to finish delivery driver’s professional

7 May 2026

Reply from BJS Home Delivery

Good Afternoon,

I'm extremely happy to learn of your positive experience.

I thank you for taking the time to share this feedback.

Kind Regards,
Arisha,
BJS Home Delivery.

Review of Airport Parking Luton

Review of Airport Parking Luton

Review of Triyit UK


Rated 5 out of 5 stars

Amazing as always

Amazing as always. Been receiving a few boxes a year since try it started.
Great company to work with and get products received!!

12 June 2024
Unprompted review

Reply from Triyit UK

Hey lovely,

Thanks for leaving us a review on Trustpilot. 🧡

We're so glad to hear you enjoyed your Triyit experience! 🙌🏻

Much LOVE,
Team Triyit

Review of Cazoo UK


Rated 5 out of 5 stars

Perfect service

Perfect, fast and efficient.
Great service from Cazoo, friendly staff and gave the value offered.
Money in my bank before I left and in and out within 30 minutes.
Definitely rate Cazoo!!

23 May 2023

Reply from Cazoo UK

Hi Dean,

Thank you for this energizing feedback!


We are so glad to hear that you had an perfect, fast and efficient with Cazoo. We set a high standard for ourselves, and we’re thrilled that this has been met using our services.

If you have any further questions, please do reach out to us, and we will be more than happy to serve you.



Many thanks,
Paul
Cazoo Customer Support

Review of musicMagpie


Rated 2 out of 5 stars

Totally let down

Spoke on chat promised an extra 10% on my tradein price. The code I had wasn't working but when I spoke to the chat host they asked me to come back once I had taken my phone and they would apply this. Returned to chat and this wasn't acceptable and told wasnt possible. Feel robbed!! Good service from machine and prompt payment however this experience has left me feeling out of pocket and won't be returning to music magpie.
Everyone avoid if not happy with the price as the chat handlers don't have a clue.

4 October 2022

Review of Impress Blinds LTD

Review of Monzo


Rated 5 out of 5 stars

Monzo are brill

So far so good.
Had an account with Monzo about a year now. Went full Monzo about 8 months ago and touch wood never looked back the team are polite and friendly. They always answer questions quickly and sort out what you have asked!!!!
Monzo keep it up!!
I would love to see some account benefits e.g. reward accounts and accounts with insurances. This would be amazing!!!

27 April 2020
Unprompted review

Review of Skullcandy (UK)


Rated 1 out of 5 stars

Avoid!

Avoid!!
Awful service. Haven’t got my item back from warranty!!
Won’t answer or respond to anything well not answering what is asked anyway

30 January 2020
Unprompted review

Review of Select


Rated 2 out of 5 stars

Not the best service for a premium seller

Well..... I eventually got the item!!!
Phone call after phone call and emails to find out what’s happening with my order as it went missing!!!
Bad shipping tracking and communication.

25 January 2020
Unprompted review

Reply from Select

Hello Dean - Thank you for leaving your review. You are quite correct - there was an issue with your order. On this occasion we did let you down. We apologise most sincerely for the delay and the inconvenience caused. We do hope that you are happy with your new device.

Review of Bulb


Rated 1 out of 5 stars

They waste your time and ignore your emails

Very bad service. Be prepared to be ignored when raising a complaint.
Basically I was sold something I did not get as when the switch took place it messed up my smart meter meaning I could not get the energy tariff sold to me.
I asked for this meter to be fixed/ refitted. They tried to fob me off. But then booked in a meter fitting. The person come and couldn’t fit a smart one. I phoned and explained and bulb said I could they then come again and said they couldn’t. I had to have a normal one fitted meaning I can out use all features of smart/ boost energy. During this time I was on a high rate of electric, no hot water/ heating and missed work.
They haven’t answered my complaint, compensated me due to the meter fitting being failed or answered my query. Basically avoided, they are a waste of time in my experience.

3 January 2020
Unprompted review

Reply from Bulb

Hi Dean,

Thank you for taking the time to leave us your feedback. I'm really sorry to hear about your metering issues and can only apologise that this left you without heat and hot water for an extended period of time.

The meter you have is becoming increasingly rare to get hold of. At the time we became aware of your fault, we were unable to find a replacement for you and therefore had to offer you the next best possible solution to ensure that you were heating and hot water were back on as soon as possible. I completely appreciate that this wasn't the best solution in the long run - it's simply what we had to do to get your heating supply back on as quickly as possible.

Since the time of leaving your review here, I can also see that my colleague James has raised a formal complaint for you and that you've both reached a resolution together. I'm really glad to hear this.

If you have any further comments to add, please don't hesitate to get back to James' original email, or to drop us a line at feedback@bulb.co.uk.

Many thanks,

Adam

Review of Ryanair


Rated 1 out of 5 stars

Cheat you out of money

Cheat you out of money.
Everything is a add on!!
Don’t refund you!!

Don’t trust, use the other companies they will be cheaper in the long run

19 December 2019
Unprompted review

Review of loveholidays UK


Rated 1 out of 5 stars

Sad to say!

Sad to say!!
I have been a customer and used love holidays for years!! But that all changed when I actually needed there support and service during a holiday from hell they sold me.

Shocking customer service, no care or respect for customer complaints!

Update: they really don’t care once they have took your money. Not one Carr given about the bad experience and in denial that they miss sell you

This is still ongoing so hopefully they can change this for me

19 December 2019
Unprompted review

Reply from loveholidays UK

Hi Dean,

We would like to thank you for bringing this to our attention and we're sorry you were left disappointed with our customer service. Please do get in touch with our customer service team if your complaint has not been resolved.

Kind regards,
^Sarita

Review of Aqua card


Rated 2 out of 5 stars

I have had the same issue many has had…

I have had the same issue many has had on here. This being in regards of them instantly lowering the agreement then that meaning you are nearing credit limit.
Yes this incurrs extra charges if it goes over. Meaning they make more money.
For us it beats the object of the card.
I have been with Aqua for years now. But I will soon be clearing and ending this relationship.
Avoid!!

They do not reach out!!

19 December 2019
Unprompted review

Reply from Aqua card

Hello Dean,

Thanks for getting in touch and sorry to hear you’ve been experiencing difficulties.

We have reached out privately to request some additional contact details from you so we can escalate your review to the relevant team/ Customer Service team.

Thanks,


Anna

Review of Hype.


Rated 2 out of 5 stars

Shocking delivery!!

It’s a shame to say that Hype is shocking bad a dispatching and handling the postage of there products.
I waited over a week and half for the the dispatch of my order for it then to come with the wrong size. After mixed and inaccurate emails, I decided to just keep the wrong size product and not waste anymore time.
There products and offers are fantastic but there customer service and dispatch needs addressing.


Note to reply: I have not received the correct as this was returned to yourselfs when i said I will not bother returning.

20 March 2018
Unprompted review

Reply from Hype.

Hi Dean, I apologise that due to the promotion that was released that weekend, the warehouse was inundated with an extremely high volume of orders. Therefore, orders were not being dispatched as promptly as standard. Furthermore, I apologise sincerely that you received an incorrect item. We are continually striving to ensure that customers receive the best experience whilst purchasing with us. Therefore, we are due to be implementing the use of digital picking, rather than paper picking, which will lessen mispicks. The correct item was dispatched and signed for on 09/03/18. I will send you the tracking details to your email address.

Review of Totally Wicked


Rated 1 out of 5 stars

Product didn't work!!

I have only had good experiences with this company until now. My product arrived and within a week it stopped working. I contacted by email, and only had unhelpful messages and unsatisfactory service!! I will not be using totally wicked again!!

17 November 2016
Unprompted review

Reply from Totally Wicked

Good Morning Dean,

I am sorry to hear this. We do have to run through a degree of troubleshooting via email, which at times can seem quite time consuming, however we do this to try and determine the problem without the need for getting products back. A replacement is being issued for you, however if you prefer, we can get the unit back for a refund/credit. I'll email you direct now so we can get this resolved for you.

Kindest Regards

Scarlett