RENATE

United Kingdom

Reviews

Review of AiraBreeze

Review of AiraBreeze


Rated 1 out of 5 stars

I somehow accidentally ordered 4 units

I somehow accidentally ordered 4 units. So many options lead me to a 2nd order. I didn’t think it had gone through so partly my issue however when invoiced and £300 taken from my bank I was mortified. I tried to cancel within a few hours to be told no it’s been dispatched yet still nothing has arrived. Online help advisor has reassured me I can just refuse delivery once it arrives. That depends if the delivery drivers actually await the door to be answered I guess but I’m not happy. I will review again once my refund in place

25 June 2026
Unprompted review

Review of Too Good To Go

Review of Skyscanner

Review of Nutrition Geeks


Rated 5 out of 5 stars

Great products at great prices

Quick delivery Great prices. Got a few different packages now. Thank you

18 December 2025

Reply from Nutrition Geeks

Dear Renate,

Thank you for your feedback, we’re really pleased you’re happy with the prices, products, and quick delivery.

Kind Regards
Nutrition Geeks

Review of OK! Beauty Box


Rated 5 out of 5 stars

Perfect

Great idea and great items each month.

2 February 2026

Reply from OK! Beauty Box

We are so happy that you think our monthly items and concept are great! Thank you for your wonderful feedback; we appreciate it. ✨💖

Review of TUI


Rated 5 out of 5 stars

I’ve always gone with Tui as it’s easy…

I’ve always gone with Tui as it’s easy to navigate. I decided thou I’d try another company and what a mistake that was as so many issues in now so angry for not sticking with Tui. A package you can rely on.

15 April 2026

Reply from TUI

Hi Renate,

Thanks for sharing your experience with us! I'm so glad to hear you've returned to book with us and that you find our service easy to navigate. It's lovely to know you feel you can rely on our packages, and we really appreciate your loyalty 💙

We're happy to have you back, and I hope you have a fantastic holiday!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Review of On the Beach


Rated 3 out of 5 stars

Frustrating when need help with an actual Agent

After reaching out on here my issue got resolved so I have decided to give additional stars. It shouldn’t have taken me coming on here to resolve an issue. I stand by the fact it’s very difficult to reach anyone other than the chat bot! However thank you very much for now sending me the correct invoice and I appreciate there was a glitch in the system which lead to the error on my statement. Many thanks for sorting Such a massive relief! Thanks team.

11 May 2026

Reply from On the Beach

Hi Renate,

Thank you for bringing this to our attention and we’re very sorry to hear about the frustration this has caused. 

I have looked into this for you and can confirm there was a system error affecting how the total cost was displayed, hence why the breakdown you calculated did not match the overall total shown.

This has now been corrected and the booking has been updated to reflect the accurate cost. You should now see the revised and correct total displayed in your account. We sincerely apologise for the confusion and inconvenience this has caused, and for the difficulty you experienced trying to reach support to resolve it sooner.

Thank you for your patience and understanding.

Kind regards 

Sammy - On the Beach

Review of Lendable


Rated 3 out of 5 stars

Extremely quick. Quote to bank in minutes

I kept hearing of post office loan and wanted to get a quote. Before I knew it the money was in my account. Luckily it was a good deal over a short term so I went along with it. So be careful before saying submit as I thought I was just getting a quote. Next minute I had an email saying it’s on it way. However I’m happy with the outcome but it was a little fast.

13 April 2026

Reply from Lendable

Dear Renate,

Thank you for sharing your experience with us. We are pleased to hear that you are happy with the outcome and the terms of your loan, though we understand your surprise at the speed of the process.

Lendable provides the technology and lending services for Post Office Loans. Our goal is to make borrowing as efficient as possible; however, we only deposit funds once an applicant has digitally reviewed and signed their Credit Agreement. We strive to make it clear when an application moves from a personalised quote to a formal contract, but we appreciate your feedback as it helps us ensure our "Submit" and "Sign" steps are as distinct as possible for our customers.

For security and privacy reasons, we cannot discuss the specifics of your application journey or your account details on this public forum. If you have any questions about your agreement or your repayment schedule, please reach out to our team at contact@lendable.co.uk, and we will be happy to assist you.

Best regards,

The Lendable Team

Review of QVC UK


Rated 5 out of 5 stars

Sturdy and durable

Great Tupperware set , lock lids are so strong unlike ones I’ve had in the past. Easy to store when not in use. Really like the colours.

26 December 2025

Reply from QVC UK

Thank you, Renate, for your wonderful review! We're delighted to hear that you love the Tupperware set and find the lock lids strong and the colours appealing. It's great to know they are easy to store as well. Your satisfaction means a lot to us.

QVC Customer Care

Review of Effecto


Rated 1 out of 5 stars

Scam

Trying to claim a refund as I cancelled subscription within hours yet I have been charged money I don’t have spare. Scam , originally set up one free trial then my bank luckily refused a £79.99 fee saying suspicious. Since that they have taken two payments. I now have a email back saying I need to prove I cancelled subscription. I’ve now today managed to cancel again.

24 November 2025
Unprompted review

Reply from Effecto

Dear RENATE,

We're concerned to read about the charges you experienced after cancelling your subscription. This is not the experience we want for our users, and we are constantly working to improve our processes. Please email our team at help@effecto.app with your account email and order number so we can look into this matter.

Sincerely,
Effecto Team

Review of OK! Beauty Box

Review of Perfume Click


Rated 5 out of 5 stars

Quick

Quick. Big brands , affordable price!

8 May 2025

Reply from Perfume Click

We appreciate you taking the time to share your positive experience. We're glad you found our products to be both quick and affordable.

Review of The Fragrance Shop


Rated 4 out of 5 stars

Recommendations were good

The assistant listened to my needs as i wanted something within a certain price range and with sweet notes, within seconds she knew exactly what to recommend. Would have given 5 stars but no offer of gift wrap.or a bag when I'd said its a gift.

10 March 2025

Reply from The Fragrance Shop

Thank you for your positive review.
We are so pleased that you were happy with the service you received.
If there is ever anything we can do to take your 4* review to a 5* please do not hesitate to let us know.
Thank you again for shopping with The Fragrance Shop.
Kind Regards,
@TFS

Review of Sunnamusk London

Review of InPost UK


Rated 5 out of 5 stars

30 seconds to return. No hassle

Just such an easy process ! 30 seconds to return

29 January 2025

Reply from InPost UK

Thank you, Renate! We're delighted to hear that the process was quick and easy for you.

Review of Barker and Stonehouse


Rated 5 out of 5 stars

TELEPHONE ORDER _ GREAT SERVICE FROM NOTTINGHAM GILBROOK STORE.

Very impressive collection we were looking for a rug and having looked through the Web we rang the Nottingham Gilbrook store to see if they had a few in stock, we spoke to Rachel Cort and she promptly sent photos of the display ones that were ready for collection, with that we were delighted at the price and placed an order over the phone with Rachel there and then. Rachel was happy to keep it there for us until we visit on Saturday which we were very happy with. 5 minutes after the call a lady called Isabel called to notify us our order was received and ready for collection to which we told her we would collect Saturday, again there was no rush for us to collect. Very happy with the service given considering a phone order. Thank you very much. REN and STEVE

21 January 2025
Unprompted review

Review of Bestmeat


Rated 5 out of 5 stars

Definitely Order! Great value for money

Had a few hampers now from Ben's page, absolutely cannot fault it. 2 Christmas joint hampers 2 years in a row now and meat packs in-between, they have all been great and I'm just putting in my next order, always prompt delivery, everything is well packed and fresh upon arrival come delivery day, the quality of stock is fantastic as well as value for money. THANK YOU.

21 December 2024
Unprompted review

Review of Yodel by InPost


Rated 5 out of 5 stars

Great 2 hour delivery slots so not…

Great 2 hour delivery slots so not having to wait an entire day. Could change preffered delivery date. Boxes all in great condition on arrival

10 November 2024

Reply from Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of HomeFitnessCode