SH

Susan Hellen

United Kingdom

Reviews

Review of GO Outdoors


Rated 5 out of 5 stars

Items I wanted were in stock at a good…

Items I wanted were in stock at a good price
Staff very helpful

23 July 2026
Unprompted review

Reply from GO Outdoors

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Review of Campsites.co.uk


Rated 4 out of 5 stars

The site was easy to use

The site was easy to use, I found the camp site I wanted and was able to check out the details

2 July 2026

Reply from Campsites.co.uk

Glad you were able to find just the site you were looking for, Susan 😀

Review of Cartridge Discount

Review of Cartridge Discount

Review of DPD Local

Review of Cartridge Discount

Review of Balsam Hill UK

Review of Cartridge Discount

Review of Travelsmart


Rated 4 out of 5 stars

The boot liner is working well with my…

The boot liner is working well with my 11 month old Labrador in situ. Unfortunately the side portions have become unstuck a couple of times

8 February 2024

Reply from Travelsmart

Thank you for your feedback. We would highly recommend this customer contact us via email for further assistance regarding the liner becoming unstuck.

Review of Evans Halshaw


Rated 5 out of 5 stars

Satisfied customer

The process of booking the appointment and on the day of service everything went smoothly and I was kept informed of my car's progress.

7 June 2023

Reply from Evans Halshaw

Hi Susan,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!

Evans Halshaw Customer Services

Review of Toolstation


Rated 3 out of 5 stars

Ordering simple but delivery not as good

Ordering was simple. I had two items that were delivered separately. EVRi was brilliant, kept me informed and sent a photo when my parcel was delivered. Parcelforce was not so good. Wouldn’t leave the parcel as I was out and I was not aware they would not leave it. I changed the delivery date and address and they still came to my house, luckily my neighbour saw them and intervened and I now have my parcel.

1 March 2023

Reply from Toolstation

Hi, I am really sorry to hear of the issues you have experienced with the delivery of part of your order. If you would like to provide any further information, please get in contact info@toolstation.com. Please make sure your Order number is also included, along with the reason for the query, thanks. I am very sorry for any inconvenience caused. Kind regards Brian.

Review of GO Outdoors


Rated 5 out of 5 stars

I went into the Chester branch tonight…

I went into the Chester branch tonight to buy walking boots. Jo in footwear was very knowledgeable and helpful without being pushy. She told me about price match which helped me make my choice.

4 April 2022
Unprompted review

Reply from GO Outdoors

Hi Susan,

I very much appreciate you taking the time to leave a review.

It is great to read that Jo delivered excellent customer service and made your experience shopping with us a fantastic one.

I hope you continue to shop with us in the future.

Kind regards,
Gurpreet,
Go Outdoors Online Review Team.

Review of DPD UK

Review of Fischer


Rated 5 out of 5 stars

I would recommend Fischer-Future Heat

Very good experience wtih Fischer-Future heat from the rep coming out to installation. The installation team were on time, very polite and tidy in the way they worked.

6 July 2016
Unprompted review

Reply from Fischer

Good Afternoon Susan - thank you for your review!

We are pleased you enjoyed your customer journey with Fischer from initial contact to full installation. It is important to us that each customer feels comfortable and confident in how the heating system will operate in your property.

Thank you for choosing Fischer to warm your home.

The Team - Fischer Future Heat UK Ltd.

Review of Pet Supermarket


Rated 1 out of 5 stars

Dissatisfied customer

I am a very dissatisfied customer because I have not yet recieved my order. It was ordered on the 08/03/16, dispatched on the 09/03/16. Today is the 14/03/16.
I would welcome an e plantation for this.

14 March 2016
Unprompted review

Reply from Pet Supermarket

Dear Susan Hellen.

Thank you for making us aware of this issue and please accept our sincerest apologies for any inconvenience caused.

After checking your order details, I can confirm it was dispatched from our warehouse via Royal mail on the 11/03/2016 and we are very sorry to hear this never arrived. Due to the time length that has passed we would now assume this order has been lost by the postal service so we have gone ahead and arranged for it to be resent via our premium delivery service, which should get the order to you in the next couple of days.

Please don't hesitate to contact us directly on info@petmeds.co.uk if you have any further queries or concerns.

Kind regards