Neil Allen

I have just come through Stansted airport and have to say that is the worst experience I have ever had at an airport. For the first time I my life I had to ask for assistance.
When I got to a check-in desk they told me that I would have to wait for an hour or so.I then walked as I would have missed my connection.
On the bus from the plane was a Man who could not walk and the way he and his wife were treated was disgusting, you would need to experience too see how bad it was.
Never again.

Fantastic service.thank,s

I have just been scammed. I have spoken to Pay Pal only to be told that it’s my fault. I received a email from PayPal.com and assumed it was from them!!! After reporting it they opened and closed the case within a couple of hours?? They then reopened the case again for a a couple of hours and said sorry they can’t help me. This scam has been going on for some time and they obviously can’t do anything to stop it. I would have thought that I could talk to someone in the security department, surely they would want to ask certain questions regarding the fraud but that is a no no!! Do they have a security department? I was told by their representative George that nobody can talk to the security department Strange don’t you think.
Terrible service.

claim No Z422269
I am on the same treadmill at the moment. I insured with Europsure but my claim is handled by Rightpath. I am constantly being asked for for info that has been provided . I will keep trying.

I have just been told by Rightpath that my claim has been approved .

Do not try and claim .I have supplied everything they need to determine whether or not the claim is genuine or not ,but they just keep asking the same questions again and again. Do not use this company.

I am writing this while waiting for my call to be answered it is now
11-41 I have been waiting since 10-18 one hour and 22 minutes to talk to somebody on the phone !!!!!!!!!!!!!!!!!! The message said it would be over 5 Minutes wait well they were right about that. I am still waiting.booking ref 3686585884.Update now the number has stopped music and I have been cut off.It is now 11pm I have been trying all day nothing !!!!! What a great service.
DAY 3.
I am still trying to contact a real Person after another ??? on the computer.
Day 4.
Started at 10-15 finished at 11-23 not bad for them. I was told it is my fault maybe I did push the wrong computer Key but nobody cares.

I have a property in Barbados and have been advertising with Home Away for several years.Recently as all owners know the goal posts have moved and where can we go to advertise with a reputable company that does not want rip people off.I have read the comments on trust pilot and totally agree with most of the negative comments about Home Away.

I have used Cheapoair for about 5 years .Almost always they are the best value for money ,easy to book. I did want to change my return date on one occasion and found it cheaper to do with the airline direct.but no hesitation in recommending Cheapoair Great Value.

I was glad I booked as the late bus from Torquay to London. was fully booked .

I first rented with another company that made a mistake with the booking.
I returned the car the following day and rented from gold car .My rental cost with gold car was the same for a 5 day rental as I paid for 1 day from the other company.

I have been trying to contact somebody within your company who can help .My property has not been listed since September can you please contact me my listing is 163370. This is the only way I know that I may be able to contact you or at least get a response ,lets see.
Neil.

I have been with Holiday lettings for several years and did depend on them to get inquiries for our holiday home . We understood and were told that to get the accolade of 5 stars we had to have a minimum of 15 revues,that is no longer so all you need is 1 revue fabricated or not ?? Luckily we do use another site that seems to care and does provide us with very good inquiries.
We have almost 40 revues all but 1 is 5 star and at the moment we don't feature at all with HL.
My biggest concern appears to be there lack of concern over site security.I have had problems trying to contact them through the email system I just get back an automated computer reply that has nothing to do with the question I have asked !!! Do the team not think that you should have a dedicated fast track to a responsible person dedicated to the security of your and your customers sites ???
What has happened to HL .I have read other revues on this site and have to agree with almost all of the comments.
Neil.