Joe

Super comfortable to the point I won’t wear anything else other than box king fit. Step Ones win though. Highly recommended

I liked this app to a point, after a while I felt it wasn’t progressing if I ask for more difficulty it simply put four or five similar exercises together in one session. I.E. lots of push ups or lots of abs. It became a bit boring and it’s very expensive for what it is. But to be fair it’s better than most of the others. I’d have stuck with it I think had I not felt it was such poor value.

There is no support from this company, dreadful customer service and everything is massively bureaucratic.
Today DPD attempted to deliver my meds unlike last month they have decided not to leave in the front porch and have taken them to an un refrigerated warehouse. So instead of my meds being on my porch for 4 hours in a cool pack they will spend a day getting warm.

DPD say they have done this as UK Meds have told them items have to be delivered to the customer. I can’t opt for a safe place or with my neighbour so the only way I can get my order is to be here when they arrive with the goods.

Like a lot of people I have a job during the day so how am I suppose to be here without taking a day off.

Take my advice and use Boots instead at least you can pick up 12 hours a day. NEVER AGAIN

Don’t use this site imbedded in the Ts and Cs is a clause and there going to attack your bank account £30 for nothing. This is a scam steer clear

Good quality product but took over a month to arrive

OMG I can’t believe I’ve fallen for it again. Another language app / learning programme scam. Promised unlimited access normally worth $260 for a heavily discounted rate, what I got was so basic it was a complete waste of money.

Do not fall for the facebook/insta promise of all the stuff your going to get, what you will end up with is entry level Spanish “soy means I’m or I am”

I wrote to complain but of course no answer so similar to other language cons even down to the name of the AI that’s not going to give you your money back.

AVOID

And I’d really like to know how it’s scored so high on here. TP might want to investigate that.

In the interests of fairness I have now been contacted and told they will refund my money. No explanation of why they didn’t live up to their promise of full access and then start asking you for additional payments

The best bank / organisation ever. They answer the phone usually within 3 rings. The staff know what they are talking about, they want to help and they do. Friendly knowledgeable reliable - what more could you want

Saw this advertised on instagram introductory offer of $48. Complete con! As soon as I paid I used my e mail to log onto the application. As soon as I did it asked me to pay €99. No access to any of the features advertised but some limited access to very basic vocabulary modules very similar to the con of Promova who also took my money but provided very little.

I contacted their help desk but to no avail.

This is a complete con and rip off. They promise access to AI tutorials but you can only do that if you pay an additional €99 on top of the €48 already paid

Having now tried on several different occasions to get this resolved with their help desk, I have contacted my credit card provider. They have agreed to put this payment into suspension.

I have now received a refund- it’s a shame that the customer service was so poor as I liked the sound of the product - but I no longer think this is a scam.

I attended the store in Newport, Isle of Wight.

Polite, friendly and punctual to start with. Easy to book an appointment and when I got there, there was no hanging around. The staff were brilliant, very knowledgeable and kind. Highly recommend

Check your policy now and see if you have auto renewal. I don’t recall asking for auto renewal but maybe it was a default option when I joined. I’ve been a member for many years. This February I took out travel insurance with that came RAC coverage. So I rang the RAC to let them know to cancel my subscription.
On 3 separate occasions I called pressed all the options to be told by an automated message that all operators were busy and no one could take my call. So I cancelled my direct debit.
Sure enough a few days later I get a call - I explained that I no longer needed to pay this subscription as I was now covered by the RAC through my travel insurance.
I was told that they would cancel this subscription but I’d have to pay £65 because I auto renewed on the 15 January. I’d already made January payment and despite still being covered by the RAC they want another £65.
I have refused to pay and I was told that the matter will be passed to debt collection agency.
No manager available to talk to - The RAC want £65 because they auto renewed by policy, even though I am still paying for RAC cover through my travel insurance.
You will notice in the reply that the RAC confirm that I getting through can be problematic and acknowledge that I remain covered with the through my insurance. They also admit that auto renewal is automatically turned on. Despite this they still want £65 to cancel the policy. A policy that was fully paid up when I cancelled

I’ve been a loyal customer for many years like many on here now I’m looking to move to an alternative provider. Firstly I didn’t realise that even though you pay for your credits they take them back if you don’t use them within six months. Why I paid for them how can they just taken them back. Secondly they spend my credits for me. I’ve noticed my 5 credits went to 4 I noticed a new book in my library. I thought I must have downloaded the book and forgotten but this week 5 credits dropped to 3 and 2 new books in the library (both not great).

I tried to contact customer service- there is none. What a shame I used to really enjoy Audible but now it’s a money making could care less about customers company. Shame

Why do councils keep giving this dreadful company contracts to operate their parking. The customer service is awful if you actually speak to anyone that is. I changed my car updated my details on my residents permit on Ringo - accepted. However 28 days later it reverted back to my old reg. At no point did it tell me this was a temporary change nor send me a notification . I got a ticket of course I appealed and they withdrew the charge (that’s the first time I’ve ever had a successful appeal). My parking session is now coming to an end but it won’t let me extend - it says you can’t extend as there is an active session. I know that I want to extend this active session before it runs out. As usual customer service unavailable
COUNCILS PLEASE STOP USING THIS COMPANY

This is a truly dreadful company. It’s on line mostly if something goes wrong with that you’re in for a very poor experience. I changed my car I thought it would be straightforward to update my policy but this couldn’t be achieved on line. 15 minutes I spent talking to a bot before finally getting a person on line (not on the phone). The bot was better trained. More than an hour later and still no insurance I told the advisor I’d cancel my policy and go elsewhere. OK came the reply and I was disconnected from my account. I can no longer log in.
A month later Aviva take a payment from my account but I can’t get it back because I have no access to my account. You can go on line and it will tell you how to get your money back. Log into your account when I do I get error 404 or something. There’s no way around this other than try to communicate with a bot and then another bot pretending to be a person.

Rubbish Rubbish Rubbish.

The problem is when there’s a problem there is no one to talk to. Last week I purchased a new car the reg takes 24 hours to come through on the DVLA system. Adding a car to your policy that’s not on the DVLA to the AVIVa system is impossible so you’re stuck. I went on the on line chat service explained what support I needed. Almost 90 minutes later I’m still on the chat with nothing resolved. While waiting I went on go compare was able to enter make and model of car and got a quote without the reg being on DVLA. I explained that I had found an alternative and the person on the other side of the chat must have been very happy as they cancelled my Aviva policy there and then.

Never again I’m afraid, Aviva your product offer is cheap but only works if you don’t have a problem

I would say overall very professional and very well informed tour guides. Their knowledge is outstanding- our guide made our visit to Rome. So why 4 and not 5? The skip the queue claim. The site boasts about whisking you through.

We went to the Vatican - to be fair the web site does say you have to queue for security- we did for about 40 minutes. We got through then we had to queue for another 40 minutes to get a lift to the roof of the Vatican. Annoyingly we could have skipped that queue and walked up to 300 steps. So all these people walked passed us and up the steps. While we waited in line. Can’t fault our guide she knew every fact, was entertaining and fun but it was obvious from the start she knew what was coming- a lot of dissatisfied customers who thought they were skipping the lines.

Our tour included the Vatican museum - there was line jumping there


If I went again I’d still use this company I just wish they were more honest about their ability to fast track you. But I suppose they are in a competitive market where all boasts attract customers. They may have to exaggerate their ability to get you in, but their expertise is second to none.

I normally check Trust Pilot before purchasing stupidly I didn’t on this occasion- never again. I’m a month out waiting for my order the tracking number they provided doesn’t work. I’m now working with my credit card company to see if I can get a refund. You know Facebook need to take a bit more notice of who they are allowing to use their platform. The may not care now, but I will never ever again buy anything advertised on Facebook.

So some of the references to “it smells like” this brand or that brand are tenuous- but they smell good nonetheless.

Lima on the other hand is supposed to be Jo Malone lime and basil. It’s not. It’s better by far. The aroma is wonderful and long lasting it’s like what you wished JM would smell like.

Lisbon is also excellent- Istanbul not so. Rome arrived today and seems to have great potential I’ll keep you posted.

The dashboard said “warning coolant low” I’d no idea what to do. Someone suggested I got to Halfords - they might help. I was on the Isle of Wight- so went to the store in Newport. The customer service was unbelievably good. Jack not only found the coolant I needed but put it in the car and showed me what to do in case it happens in the future. He checked oil level, was polite, professional and really down to earth. I was impressed

I’m going to quantify this review- I’m not reviewing the product I’m talking about the customer service. I bought a set of pods in duty free when I got them home they didn’t work. Obviously I couldn’t take them back to the shop - it’s behind several layers of security. I contacted Sudio through their web site - I was expecting sorry can’t help but actually I got lots of help. As it turned out the pods were faulty but it didn’t take long before Suido dispatched a new pair and for my trouble up graded me to the next version. They work but I’ve not had a chance to put them through their paces yet. Product I don’t know; customer service- well I’m impressed

Really impressed- the simplest things can make great customer service. When you land at midnight - it’s February wet and cold, you turn on your phone and it pings “hi I’m your taxi and I’m outside”

Great reassurance from a company that clearly understands good service. Easy booking, e mail confirmation with contact details before you fly. Reminder on the day we’ve got your booking we will see you later.

Driver was polite and helpful, car was clean and we were driven home late at night safe and sound.

Thank you Ahmadzai thank you ATT