Excellent customer care.
Excellent customer care.
Full refund for item, and good communication
16 July 2026
Unprompted review
HG
Heather Greening
United Kingdom
Reviews
Review of Rosyday
Review of Roman.co.uk
Excellent service and goods
The item was as described. The vit was good, and very good quality. I bought in the sale, so even better buy!
27 February 2025
Review of Virgin Experience Days
Ordered double in error
Ordered double in error. No one to contact, no reply to query. Not good customer care.
Since this posting I have received a reply, the duplicate is to be refunded.
So, thank you Chantelle for a positive response.
6 September 2024
Reply from Virgin Experience Days
We are sorry to hear of the troubles had with your order Heather, and for the disappointment that has followed.
Please be assured, we've refunded one of your orders, and we've confirmed everything via email for you - Chantelle.
Review of GLS Educational Supplies
Reply from GLS Educational Supplies
Thank you for your review! We're so glad you enjoyed the product and delivery speed.
Review of Specsavers
Where are my glasses
After calling for my new glasses, they were incorrect.The name of the style of glasses, written on the file, was different to the ones given to me, They agreed to refund my payment. Of course I still haven’t got any new glasses!
13 October 2022
Reply from Specsavers
Makes us sad to read this, Heather 😞. We'd really like to look into this for you. Can you pop a few more details on our web form so we can get the ball rolling, please?
http://bit.ly/specsavers-contact-us-uk
Review of Got You Covered
I have renewed my House Insurance
I have renewed my House Insurance, for the first time with this company.
It was dealt with by Antoine, who was a very pleasant and helpful person. He talked through the relevant queries that I put to him.
12 October 2022
Unprompted review
Reply from Got You Covered
We're really pleased Antione made the renewal process so easy Mrs. Greening! Many thanks for taking the time to review. GYC.
Review of PayingTooMuch
Good Value
pleasant, informative, reliable. reasonable price, are they words I would use for Paying Too Much.com.
I would recommend to anyone to use them.
28 September 2021
Reply from PayingTooMuch
Hello Heather,
Thank you for your feedback,
We appreciate your comments and thank you for sharing your experience of us with others.
Kind regards
PayingTooMuch.com
Review of Animed
Dog food recommended by the vet.
The dog food I use was recommended by the vet, for putting my lab. On a controlled diet. Their price was nearly £30.00 over the price from Animed. I also had to collect it, and Animed deliver free. Although now at the required weight, I continue to use this food because it has all the desired requirements of good dog food. Excellent product, excellent price and delivered to my door.
8 February 2021
Review of Sykes Holiday Cottages
Dealing with Sykes Holiday cottages was…
Dealing with Sykes Holiday cottages was an easy experience. They reminded me about the new Covid rules, and another e mail when near the holiday, about key collection, phone numbers required etc.
Payment c onfirmed and the balance collected when stated it would.
24 September 2020
Unprompted review
Review of Animed
Review of Shell Energy for Home Customers
It was easy to change to First Utilitychange to First Utility
It was easy to change to First Utility. Their rates were lower than my previous supplier, and it was all changed over without any hassle.
When I phone with a query I was given the answer immediately.
First class service.
14 February 2018
Unprompted review
Reply from Shell Energy for Home Customers
Thank you for the great feedback, Heather. Why not follow us on Facebook (FirstUtilityUK) or Twitter (@FirstUtility)? We’re available throughout the week if you ever need us. ^Tom
Review of Staysure Travel Insurance
holisay insurance
Very explicit on terms and alternatives.
P,easy to person to deL with
19 September 2016
Unprompted review
Reply from Staysure Travel Insurance
Dear Heather Greening,
Thank you for leaving a review.
We are pleased to hear that you are happy with the service we provide.
Thank you for choosing Staysure.
Kind regards,
Emma