BG

b grant

United Kingdom

Reviews

Review of Boots


Rated 3 out of 5 stars

Could do better.

Initially, it was very good, but as I entered the details, it was misleading, in that for the Boot's Card, it read as if it were a credit card. Later, I realised it was not, and then re- applied, but still awaiting as well. I contacted the site via Topcashback, still awaiting that to appear. They were helpful on the telephone, but have not followed through with the card. One still lives in hope, one must be positive! Pity they are generally very good.

25 May 2026

Reply from Boots

Thank you for sharing your feedback. I am sorry to hear that your experience has not been what you expected. We want every customer to feel supported and well looked after, and your comments help us understand where we need to improve.

If you would like us to look into your feedback or complaint in more detail, please contact us directly. The quickest way to reach us is through our Contact Us page, where you can send your details through the webform.

If you would prefer to speak with someone, you can open the Further help section on that page to find the right contact number for your query.

You can also reach us through our social channels:

Facebook: https://www.facebook.com/BootsUK/
X: https://www.x.com/BootsHelp
Instagram: https://www.instagram.com/bootsuk

Thank you again for taking the time to let us know. We appreciate you giving us the opportunity to make things better.

Review of i-sells


Rated 5 out of 5 stars

The item was packed well

The item was packed well, and the service was very good, and they kept me informed of progress. The item fitted well. It would have been handy to have had screws provided.

18 May 2026

Reply from i-sells

Thanks for the detailed feedback — we really appreciate it. We’re pleased the item was well packed, the service was very good, and that you were kept informed throughout, and it’s great to hear it fitted well.

Thank you as well for the suggestion about including screws. Because installations can vary quite a bit depending on the surface and fixing method (brick, render, timber, uPVC, etc.), it’s tricky to include the “right” screws for every job — but we completely understand why it would be handy. If you ever want to double-check the best fixings for a particular install, just let us know and we’ll happily advise.
With thanks,
The i-sells team

Review of NEFF Home UK


Rated 5 out of 5 stars

Without issue

They have always done a great job, without issue.

7 May 2026

Reply from NEFF Home UK

Hi, thank you for taking the time to leave a review.

We're glad to hear we've consistently provided great service without issue. Thank you for your feedback.

Thanks, James.
NEFF Home Appliances Customer Service.

Review of NEFF Home UK


Rated 5 out of 5 stars

The gentleman was excellent and carried…

The gentleman was excellent and carried the job with any fuss. Would recommend. Great service no delays.

11 February 2026

Reply from NEFF Home UK

Hi, thanks for taking the time to leave a review on Trustpilot, I'm glad to hear you had a great repair experience! Thanks - Craig
NEFF Home Appliance Customer Service

Review of East Coast Fencing


Rated 5 out of 5 stars

Purchased 2 different Types of Fence…

Purchased 2 different Types of Fence panels, one with arch top, the other square. Most were in good condition, one Arch had growth on it that needed clearing off and treating, which was not too much of a problem. So overall quite happy, nearly 5 star, but one unit did it which was a pity. Yes would purchase from them again, We did make in all three purchases, it was only on the last three units we had the problem which we dealt with.

29 November 2025

Review of HP Instant Ink


Rated 4 out of 5 stars

Very good service

Yes, it costs, but it saves having to keep checking the ink flow. They provide a quick and reliable ink supply service. Pity they charge so much, far more expensive than petrol, etc.

28 October 2025

Review of Mobility Smart


Rated 5 out of 5 stars

Kept it silly simply

The purchase was straightforward, the website was simple to follow, plus delivery was quick. The offers were of interest shortly thereafter, but not just yet, for a while. Many thanks for the very good service.

30 September 2025
Unprompted review

Review of DPD UK


Rated 5 out of 5 stars

Very Good

The gentleman was helpful and was careful with the item. Can not ask for more.

16 September 2025

Review of Next Day Paint


Rated 5 out of 5 stars

They carry out their work well and…

They carry out their work well and produce an item as it should be. Delivery is great, and the packaging is extremely good for paint transport. We have used them a number of times and will continue to do so.

2 September 2025

Review of NEFF Home UK


Rated 5 out of 5 stars

Very good service.

13 June 2025

Reply from NEFF Home UK

Hello, thank you for your review.

We’re pleased you received very good service. Thank you for your feedback.

Thanks,
Brett
NEFF Home Appliance Customer Service

Review of Evri


Rated 1 out of 5 stars

Hopeless

Hopeless, as usual, failed to collect an item for return, should have been Monday, no sign of courier and stayed in ALL DAY just not on. They call this service. No way. Need to consider whether should they be in that business, even there P.R. is not any good. Think twice before using. Businesses like Lakeland are being let down by them. Since the above, I have been in contact with them several times and still awaiting for collection of the item.I was promised a return email by 10.00 am today which did not happen. I have tried phoning but only got an answering service and it terminated because it could not find there. The number they have is on the label. I suggested that they collect when the next delivery is, but so far no confirmation of that, we have a delivery this evening, so we are hoping the the person will take it and book it in. Fingers crossed that somebody will use common sense. Since the above website has had a courier collect items but not through our request, they gave us a sorry missed you card as a form of receipt the Ref on the card being 10396527, regrettable since Wednesday the 9th when collected, still no reference or tracking showing what has happened to the parcel. Yet they claim they do a great service, NO WAY they do not return requests for a phone call and go around the point on emails. One has to keep pushing to get anywhere just not on now a week gone by. hope that they get it sorted soon otherwise have to consider what legal action, I can take, but then even more costs due to their negligence. It appears that they have now lost the parcel! (Todays date the 14th.).

9 April 2025

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Charity

Review of Evri


Rated 2 out of 5 stars

Fully working equipment.

Make certain that the courier has a good digital reader as his was not operating correctly, one minute it worked and then did not want to know and therefore had to take one of the parcels back with him, for delivery the next day, hopefully. Not happy customer.

4 April 2025

Review of Gardening Express

Review of Sainsbury's


Rated 3 out of 5 stars

If Only Sainsbury's would only get there costs and delivery system correct

Sainsbury's are on the whole quiet good, except when it comes to updating the system with new information. When one changes a credit card the system appears to not remember it, not clever, Been trying to change delivery to annual from 3 days, and the system does not want to know, even though we changed the date from the previous delivery system to the new one. So we may have to leave and go to an alternative supplier.

29 January 2025

Review of Roots Plants

Review of RAC Mobile Mechanics


Rated 5 out of 5 stars

He did an excellent job.

He did an excellent job, very pleasant and helpful.
He kept us informed of progress and well mannered.

24 September 2024

Reply from RAC Mobile Mechanics

Thanks so much for your feedback. We're delighted that you're happy and always here should you need us again. Very best, Carl

Review of Justmylook


Rated 1 out of 5 stars

Goods ordered on the 6th of July still…

Goods ordered on the 6th of July still waiting, No reply to inquiries, Do not answer the phone or reply to emails, No way will I ever deal with them again.
I say beware as no communication. Have reported them to trading standards.

6 July 2024

Reply from Justmylook

Hello,

Thanks for your review. We are terribly sorry to hear that. We've looked into this and it appears that Amazon have lost your package within their network.

With this in mind, we will re-ship/refund the goods as per your preference. Apologies for any inconvenience caused. Justmylook x

Review of Yodel by InPost


Rated 2 out of 5 stars

The driver went over newly laid…

The driver went over newly laid concrete and saw that building work was active and limited his entry to double-width sec of drive sway. lack of common sense, we lost 2 hours of work for 4 men due to their actions.
We have a video of this.

11 May 2024

Reply from Yodel by InPost

Hi there, I am sorry to hear that your experience with delivery driver was not good since driver went over your newly laid concrete while delivering your parcel. I would really like to have a look into this for you. Could you please email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.

Review of Yodel by InPost


Rated 5 out of 5 stars

The driver was very good delivery driver.

The driver was very respectful of the customer and the property. One could not ask for better.

30 March 2024

Reply from Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of Flogas Britain Limited


Rated 5 out of 5 stars

Cleared understanding.

Further recent telephone conversation cleared several questions, and we are now happy with our situation and the clear understanding. We now await the minor changes that have to be made and look forward to a rewarding experience for both parties.

Thank you.

12 January 2024

Reply from Flogas Britain Limited

Good afternoon Mr Grant, as per our telephone conversation earlier today, i can confirm your account has been set up with the automatic top up service. kind regards