Sybil Warmisham

My dress is lovely, easy to wear, took me to a funeral but equally could have taken me to a wedding! Very happy with it.

I needed a pair of elegant but comfortable shoes for my feet, now in their eighth decade! The assistant wrote down the details of two pairs and I went away to think about it. I returned a week later and bought Ysa in natural leather. The assistants couldn’t have been more helpful.

I ordered and received the leopard-skin print shirt and wore it very successfully last night (many compliments) with the stretchy black vest.

Crocus is one of the best purveyors of plants. I use them a lot - plants arrive on time and are always healthy.

Ahmed is a very personable and professional engineer. He kept me closely informed at every stage and I am now enjoying listening to Sounds without it dropping out every five minutes! Thank you, Ahmed!

British Gas installed my brand new Vaillant boiler in August 2023. It replaced a 36-year-old model which although in good shape was not very efficient. British Gas made me an offer I couldn’t refuse.

I don’t usually sing the praises of energy companies (I’ve known a few) but Octopus are ‘something else’! Marvellous customer service and an easy-to-navigate website. I highly recommend!

I’ve been dealing with Crocus for at least 20 years. They provide a first-class service and first-class plants, shrubs and trees! Shall continue to order from them.

The British Gas of 2024 is a far cry from the BG of the old days. They installed a new, very efficient boiler a year ago. That was a seamless process. Booking a service online is easy and the engineer who serviced the boiler today was very helpful.

Very helpful assistant, went out of her way to show me stock. Very understanding when I said I needed to go away and think about my purchase. Excellent quality goods.

Quality product, quality service! Always kept informed of the progress of my order.

The whole experience was seamless from visiting the shop in Horsham to placing an order and welcoming the fitter of the Karndean floor. A very professional company!

I’ve banked with First Direct for 20 years and can honestly say that they have never put a foot wrong. It’s easy to contact them and their agents are knowledgeable, helpful and courteous.

I had a complaint - my order was incomplete. I spoke with the chat bot and the missing item was with me less than 24 hours later. Apart from that in the 8 months that I have been purchasing products from Trinny London I have never had a complaint. Their products are excellent and deliver!

The staff were helpful and efficient, kept me in constant touch, went above and beyond and delivered on time. The finished product is first-class.

Listened to Cath talking with Sarah Raven. Was interested and realised you retail her products. Ordered hand cream. It arrived. Gift for friend. Seamless service. Thank you. Shall use you again.

The parcel was delivered on time, in good condition and with a smile!

First rate process from Sales Advisor through to installation of boiler by a very skilled engineer!