Michael at customer care was very…
Michael at customer care was very helpful and resolved my issues effectively and efficiently. Happy with contact I received.
21 July 2026
Unprompted review
JM
Josephine Murphy
United Kingdom
Reviews
Review of Winedrops
Review of Winedrops
Great service and quality wine.
Lovely, quality wine and efficient service. Once you get used to the process, it’s pretty easy to order and you always get it your order quickly. Bottoms up! :)
6 April 2026
Unprompted review
Review of Currys
Problem solving
There was an issue with our electrical outlet but they managed to find a solution. They were also efficient and friendly.
31 December 2025
Review of Arnold Clark
Well trained and personable staff
Well trained and personable staff. They couldn’t do enough to help, especially trainee Ryan.
21 October 2025
Reply from Arnold Clark
Thank you so much for your kind words, Josephine! Our team is dedicated to providing excellent customer service and we're thrilled to hear that we've met your expectations. We look forward to serving you again in the future!
Arnold Clark Team
Review of Mercedes-Benz Financial Services UK
Excellent Showroom Staff
Finance took a while to be approved which was a little frustrating. Showroom staff were excellent, very helpful and kept me regularly updated.
23 October 2025
Reply from Mercedes-Benz Financial Services UK
Dear Josephine,
Thank you for taking the time to leave a review. We’re sorry to hear that you’re dissatisfied with Mercedes-Benz Finance.
Please be assured that we've logged your concerns. If we need any more information, we'll be in contact.
Yours sincerely,
Mercedes-Benz Finance
Review of Yodel by InPost
Box left on doorstep as delivery driver…
Box left on doorstep as delivery driver couldn’t wait until I answered the door (didn’t take long). Box fairly heavy and difficult to lift from doorstep. Large patch of dog dirt or mud on exterior of box
9 February 2024
Reply from Yodel by InPost
Hi there, I understand that the driver left the parcel on your doorstep and didn't wait for you to answer the door. I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.
Review of LOOKFANTASTIC
Very quick delivery
4 February 2024
Reply from LOOKFANTASTIC
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Review of ArrowXL by JP Home
Quick and effective
30 December 2023
Reply from ArrowXL by JP Home
We are pleased that you are happy with your ArrowXL experience. This will be communicated to the relevant department to ensure high standards are maintained.
Kind Regards,
Joel
Review of Stratstone
Attentive and efficient staff.
3 November 2023
Reply from Stratstone
Hi Josephine,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Review of ArrowXL by JP Home
Was expecting them to at least take the…
Was expecting them to at least take the packaging off and push it into place but they just left it (boxed) in the kitchen. My mother is elderly and I am not strong enough to move it. Disappointing.
20 July 2023
Reply from ArrowXL by JP Home
Thank you for taking the time to leave a review for ArrowXL. We will ensure that your feedback is passed on to the relevant department. Looking at the order it was just delivery only.
Many thanks
John
Review of ArrowXL by JP Home
Quick efficient delivery
26 May 2023
Reply from ArrowXL by JP Home
We are pleased that you are happy with your ArrowXL experience. This will be communicated to the relevant department to ensure high standards are maintained.
Kind Regards,
ArrowXL Customer Experience team
Review of Jet2holidays
Lovely holiday
Lovely holiday. Food great, accommodation excellent, only issue we had were the drinks. Cocktails were not really cocktails just premixed drinks, wine/ beer average. Would expect higher quality for the cost. The spa was lovely but way overpriced.
10 May 2023
Review of Next
Lovely fit and good quality
1 May 2023
Review of Secret Bottle Shop
Reply from Secret Bottle Shop
Thank you for the review and custom, enjoy.
Review of Taxicode
Review of Vonhaus
Great product!
15 April 2021
Review of Argento
Review of Chilly's
Review of Mazuma Mobile
Excellent
The process was speedy and I was kept informed throughout. No issues.
7 August 2020
Unprompted review
Reply from Mazuma Mobile
Good afternoon,
We're glad you found the process was speedy and you had no issues. Thank you for the five-star review.
Kind regards
Mazuma Mobile
Review of Arnold Clark
Nicole Archibald at Falkirk is an…
Nicole Archibald at Falkirk is an exceptional salesperson and went the extra mile for us throughout. A very satisfactory experience.
24 January 2020
Unprompted review
Reply from Arnold Clark
Hi Josephine,
Thank you for taking the time to recognise the great experience you had at our Falkirk branch. It sounds like Nicole did a terrific job. We're really pleased with the feedback, and we're sure she will be too!
Kirsty,
Arnold Clark