Bruce Norman

The worst thing about you the customer like me cannot pick up the phone to call you to sort things out instead of wasting time on the computer backwards & forwards with email. It would save you so much time & me also, without saying about the agro that you cause because customer service has gone out the window, not just with you but most company's

I looked at the price, what you were offering in policy, I did not like your "pay by the kms".

Most company's quote you a price, do not put restrictions on your in some areas, the policy is before you clear cut to decide yes or no

The medium jumper I bought the jumper was difficult to get over the head as the head size was not quite big enough, which will result in the jumper coming away at the neck line because of the difficulty of trying to both put it on & take off. This does not please me, as you are paying good money for the product, so you want it to last, & my fears are as mentioned, the trouble putting it on & taking it off, will certainly create a problem around the neck line over a short period of time. Would have to seriously consider my options of purchasing this time of garment in the future

Disappointing that the parcels came on different days & took longer than expected. no I am in a suburb of Hobaart so no real excuse for any delays

The service was absolutely first class, I had my garments in Tasmania within 7-8 days, but the important thing was that I was thrilled with the quality of them, & the comments I have received from people who liked my jumpers was enormous. I intend to purchase more in the next 4-6 weeks both for myself, but also for family & friends as Christmas presents. That says it all for me. Bruce Norman Tasmania

I am happy with the service provided to me, and the pricing is the best you can get in the market place