Don’t sign up as you’re unable to…
Don’t sign up as you’re unable to cancel your subscription. Customer service advised it had been cancelled and the next month money taken again.
Reply from HUMANTRA
Hi Louise,
We're so sorry to hear about your experience, and we completely understand how frustrating that must have been.
We always aim to make our subscriptions as flexible as possible, and they can be managed at any time through your account, where you can skip, pause, amend, or cancel your subscription whenever it suits you.
We've now made sure your subscription has been cancelled, and our Customer Happiness team has also reached out by email to support you further.
We're really sorry this wasn't the experience you deserved. Thank you for bringing it to our attention, and we hope we'll have the opportunity to serve you better in the future 🩵
Kindly,
Humantra Team