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HUMANTRA Reviews 

1,806
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,748 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product's effectiveness, noting increased energy, improved hydration, and overall well-being. Many appreciate the wide variety of delicious and refreshing flavors, which dissolve well. People also consistently highlight the fast and reliable delivery service and commend the customer service for being helpful and efficient. However, some customers found certain flavors to be overly sweet or not to their liking. A small portion of people also reported issues with unreceived orders, with some waiting for deliveries that never arrived. These problems occasionally led to dissatisfaction with customer service, as some reviewers reported difficulties in resolving their concerns.

What people talk about most

Product

People report positive experiences with the product, often praising its great taste and variety of flavors,... See more

Quality

Clients share positive opinions on quality, with many reviewers loving the product and its great flavors,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and reliability.... See more

Order

Users describe positive interactions with order, highlighting the quick delivery and ease of the ordering... See more

Customer service

Reviewers mention positive feedback about customer service, frequently highlighting its efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery, great flavours to choose. The lime flavour was very refreshing. The berries flavour wasn't bad either. The individual sachets was so convenient. The sachets was easy to tear open. No sc... See more

Company replied

Rated 5 out of 5 stars

You are the most expensive company but on receiving order promptly, we are both drinking a sachet per day and have already noticed the difference. Thank you for for putting our system on track. Well... See more

Company replied

Rated 5 out of 5 stars

I saw your blog on Instagram and the opinion of the female scientist. I've had treatment for hepatitis C which is clear. My work is airside at Heathrow for BA, so quite physical and have suffered f... See more

Company replied

Rated 5 out of 5 stars

We use Humantra electrolytes because they’re incredibly refreshing and provide what I believe are the best balance of electrolytes and nutrients. My whole family of four has one every day, and they’ve... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Written by the company

The Humantra Difference - Keeping your body properly hydrated is one of the most important things you can do for your health. After realising that most electrolyte formulas are loaded with sugar and gut-disrupting artificial ingredients, and only contain a few of the 6 essential electrolytes, we set out to create a best-in-class electrolyte powder that also tastes amazing. Zero Sugar, Clean, Complete, and Effective - Our plant-based, sugar-free electrolyte drink mix with all 6 essential electrolytes and 100% natural ingredients.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,806)

1,799 reviews in the last 12 months

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Rated 5 out of 5 stars

Bought x 2 discovey sets ,one for my…

Bought x 2 discovey sets ,one for my parents to try,one for our family in a bid to get the kids to drink more water! Ive been delighted with these little sachets,drinking one per day....so far so good, I dont feel like I'm crashing mid afternoon as I was before.

16 July 2026
Unprompted review
Rated 1 out of 5 stars

Poor service

Poor service! I placed my order on 11th July (it is now 22nd July), and I’ve chased it so many times and guess what… I’ve still not received it or had any form of update! I have now cancelled my subscription and asked for a refund asap for the order they failed to send to me. Extremely frustrating!

13 July 2026
HUMANTRA logo

Reply from HUMANTRA

Hey,

We're so sorry to hear this, and we completely understand how frustrating it must be to still be waiting for your order after all this time. This is absolutely not the experience we want anyone to have.

We've raised this with our fulfilment team to understand what went wrong, and we've also processed a full refund for your order. Our Customer Happiness team has emailed you as well to make sure we've done everything we can to support you.

We're genuinely sorry we let you down this time, and we really appreciate your patience throughout. We hope we'll have the chance to make things right and give you the Humantra experience we always strive to deliver.

Kindly,
Humantra Team

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