Mr. John Collard

Thank you for taking the time to leave a review. It’s great to hear that your dog enjoys the food and is often keen to tuck straight in. We also appreciate your honest feedback, as we know our four-legged friends can sometimes be a little selective from time to time!


Thanks again

Andrew

The Harringtons Team

Hello Mr. John,

We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any technical issues you are facing.

To ensure that we can assist you effectively, we kindly request you to complete a contact form with your details. This will allow us to reach out to you directly and provide the assistance you need - https://help.totalav.com/en/trustpilot

Please ensure when completing the form that you copy and paste your review to help us with the investigation.

Kind regards,
TotalAV Customer Care Team

We’re really sorry to hear your delivery arrived a day later than requested and without prior notice, we understand how frustrating that must be, especially when you’ve planned ahead to avoid running out.

As this relates to a specific order and delivery timing, our Customer Care team would be best placed to look into what happened and support you further. You can reach them here: [Visit Customer Care](https://customercare.harringtonspetfood.com/hc/en-gb)

Best wishes, 
Chris 
The Harringtons Team

Thank you for sharing your feedback on your positive experience, we really appreciate it!

Thank you for your review and for booking with us.
We are sorry for all the frustrations that you are encountering at the moment and your feedback will be passed onto the team to resolve any outstanding matters regarding your email enquiry.
Thank you
The Railtrail Team

Hi John.

Thanks for your feedback.

We’re glad to hear you’re happy with the quality. Regarding delivery, we do offer various delivery options, including free delivery on qualifying orders, as well as other tiered delivery charges depending on order size and service selected, this is because of the cold chain materials needed to send our products in.

We understand delivery costs are an important factor and always aim to keep them as fair and competitive as possible.

We really appreciate you taking the time to leave a review.

Kind regards,
Meatsupermarket Team.

We're delighted to hear that you've had an excellent experience with us.

If you have any concerns about your delivery schedule, please don't hesitate to reach out to our customer care team at https://customercare.harringtonspetfood.com/. They'll be more than happy to assist you with any adjustments you might need.

Thanks again for choosing Harringtons for your pet food needs.

Best wishes,
Chris
The Harringtons Team

Hi Mr Collard,

Thank you very much for taking the time to share your experience with us and sorry to hear your latest delivery was delayed.

I think I have found your details in our system, and, as we cannot assist you in details on this public platform, for security and privacy reasons, we will communicate with you via our official channels.

Thank you.

Team zooplus

Hello Mr. Collard,
Thank you for your kind words. It’s wonderful to know you’re happy with our service!
All the best,
Jemima
Customer.relations@apc-overnight.com

Thank you for the kind review. We totally understand where you are coming from. This has never been something that we made allowances or lowered pricing for.

Dear Mr. John Collard, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email support@claritycheck.com with reference number MRJOHNCOLLARD783666 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
Clarity Check Team

Hiya, thank you so much for the kind review regarding our customer service team, it's great to hear.

Hello,

Thank you for your 5 * review!!

Jemima
Customer.relations@apc-overnight.com

Thank you for the lovely review 🐾

We understand your frustration with not receiving a delivery notification. We strive to provide clear communication throughout the delivery process and will look into improving this aspect of our service. We're glad to hear that the delivery team was efficient and helpful with the installation.

Hello Mr John Collard

Thank you for taking the time to leave us your feedback. I am sorry to hear that you have been receiving unwanted correspondence from us.

Please call a friendly member of our customer service team on – 03330 308 375 so we can look into this for you.

Kind regards
Kerry
Customer Service Team