United Kingdom
Review of UPS
UPS guy went off with a £50 Quooker cartridge, left address of pickup point. Walked over a mile to collect next day. Not delivered there. No record. UPS say it’s Quooker’s problem. App won’t let us claim for loss. Wasted hours trying.
BEWARE!!
Review of Quooker UK
Ordered replacement cold filter cartridge for £50. UPS deliverer took away, left address of pickup point, walked a mile next day, not there! No record of delivery. Quooker not interested. UPS say get back to Quooker. They won’t accept claim on app and have not rung us as requested. BEWARE!
Review of Agora Greek Delicacies
Reply from Agora Greek Delicacies
Thank you for your order and review, much appreciated!
Review of MSC Cruises UK
Amazing ship with lots of space
Excellent facilities
Great choice of restaurants and bars
Good food
Good service
Friendly staff
Good entertainment
Good value for money
Mostly very nice cocktails and champagne
However, premium wine menu not good enough eg no Shiraz
Champagne bar smelly, could use diffusers.
Communications poor eg daily programme not on app, excursions cancelled at very late notice,
Safety incompetence eg assembly point staff unable to give directions and use the machine to record our attendance
No tissues or hair conditioner in cabin
Guest services staff not so great.
However, overall we recommend MSC and always enjoy them.
Reply from MSC Cruises UK
We’re delighted to hear that you had such a wonderful experience with MSC Cruises. Thank you for taking the time to share your feedback. We look forward to welcoming you back on board soon.
With thanks, MSC Cruises
Review of Landlord Certificates Ltd
Saqib was excellent. Punctual, thorough, but he worked quickly and effectively. Very impressed.
Review of Siemens
Be advised! Awful customer care with no loyalty to customers, despite their claims. Huge amount spent on 7 expensive top line appliances.
Issue 1. £2000 wine fridge. 3 months past warranty, display LEDs failed. Senior manager refused to offer more than a 50% discount on part, but must use their repairer at £120 plus part!
Issue 2. Main London showroom told us our devices would show screen animations (beautiful), so chose. None do!
Issue 3. Same showroom told us our 2 ovens could cook with a steam setting. They can’t!
Steer clear!
Review of DPD UK
Unfortunately the box arrived damaged in one corner and the contents had leaked out and onto other products. It was a right mess! Partly due to Boots poor packaging but also parcels being thrown around.
Review of Omaze
Review of Pretavoir
Reply from Pretavoir
Anna
Thanks for your order and for taking the time to leave a review.
Sean
Pretavoir
Review of Aklamio
Wondered whether this was a legitimate company so googled to check. Then my friend redeemed hers successfully so I went ahead. No issues. Very quick and easy. Thanks.
Reply from Aklamio
Dear Anna,
We appreciate you taking the time to share your experience. We're happy to hear that your redemption process was quick and easy. It's great to know your friend's positive experience encouraged you to proceed confidently. Thanks again!
Kind regards,
Paulina from Aklamio
Review of Central Tickets Limited
Brilliant Central! Last minute cheap tix for theatre, concerts and events. Excellent site and easy to use. Love it!
Reply from Central Tickets Limited
Hi Anna,
Thank you so much for taking the time to leave a review, we truly appreciate your feedback.
Review of DPD UK
Review of Groupon UK
Afternoon tea with Prosecco at the Holiday Inn Brentford. Not great. Sandwiches were made with very dry bread or toasted! Scones were the best thing. Other cakes and desserts not great.
Reply from Groupon UK
Hi Anna,
Thanks for your review!
Thank you for sharing your feedback. We sincerely apologize for any disappointment or inconvenience you experienced.
Your feedback is important to us, and we have taken note of your concerns. We will ensure that this information is forwarded to the appropriate channels within our organization for further review and improvement.
If you require any further assistance or have any additional concerns, we encourage you to reach out to our customer service team directly at https://www.groupon.co.uk/faq. They will be more than happy to assist you and ensure that your issue is addressed in an efficient and satisfactory manner.
Once again, we apologize for any inconvenience caused, and we appreciate your understanding. We value your business and hope to have the opportunity to serve you better in the future.
Regards,
Vishnu
Groupon Customer Support
Review of clevauk
Review of ao.com
Great service. Ordered online a washer/dryer. It arrived a few days later within chosen timescale. Had a10 min warning of arrival by phone.
Two guys carried the new one up two flights of stairs and then the old one down again. Both friendly and pleasant. Well done guys!
Review of Landlord Certificates Ltd
Great service. Booking is easy at a reasonable price. Darren has been to our property several times now and he is very quick. We were notified of his arrival and were able to track him. This is very helpful.
Review of Karaca
Reply from Karaca
Thank you for your kind words! We're thrilled to hear you're happy with our service, price, and the quality of our products. We appreciate your support and strive to continue offering excellent value.
Review of Voyage Prive
Great service online. Hotel was as described. Very good facilities though some are limited over Winter months. Food in buffet excellent choice. Premier room was lovely but some drain issues needed sorting but were resolved. Service in the bars is hit and miss.