Peachey

Wanted to love these but the legs on long knickers ride up your legs which drives me mad! They also give quite a lot so don't feel supportive. Love the bra but the pads inside don't stay put, which is also pretty disappointing.

Members are supposed to get free delivery over £70 but this did not work so had to call up to get it refunded. Getting through on the phone took a long time and getting it sorted took a while too. Not a great experience sadly. Please sort this out Arket!

New app isn't good at all. Very unhappy you take money way before the job starts. Prices have also gone up. Yet another big tech takeover that's not good for customers. What a shame as loved the original app. Someone start a new better version please!

Love the convenience but lockers never free at my local one which is very frustrating

Appalling experience. Never received goods, which they admitted they'd lost. Complained and they asked me to fill out a form as if I'm a junior admin assistant that works for them. Why should I do that?! Tax avoiding company with disastrous customer service. Use a local store instead!

Louise was super helpful, thank you.

Non-existent customer service. No reply to any communication. Do not buy from this now joke of a company!

Absolutely awful experience - not sure what has happened to this once reputable company?! Bought a v expensive iron, it was delivered to someone else - no idea who or where. Tried to contact Philips via email, phone, web chat and Twitter DM. Even tried emailing the CEO. No reply. Had to get a credit from Amex, who were amazingly helpful. My advice is to avoid at all costs! Atrocious customer service - can't believe they are complying with UK consumer law?

Why didn't you ring the bell? I was in but you said you couldn't deliver the package but as you didn't ring the bell that's very confusing and frustrating.

Fabulous products and incredible customer service. Really helpful staff. The microchip cat feeder is excellent and stops our cats stealing each other's food.

It was easy to open the account, however paying money in was problematic. We didn't realise you can only pay in FROM the linked account. When we paid money from another account they rejected it but we haven't yet got the money back and they say it can take several days. Not happy about that at all. Used to accounts having a nominated account to pay money TO but never had a restriction about where you can pay money FROM. They need to be clearer about this I think.

I love Superdrug but they use Evri for deliveries and this really lets them down. Placed an order for my holiday 7 days ago and the courier says it hasn't even received it. No longer need the suncream etc now. Very disappointing. In my experience Evri is a disaster of a delivery company and I try to avoid companies that use it which is a shame.

I placed an order over a week ago for over £70 worth of bulbs but have sadly received no bulbs. Emailed twice to find out when the bulbs will arrive and they haven't replied. Explained that I'm going away and if they don't arrive soon won't be here to accept the parcel. Not impressed at their poor customer service and am very disappointed. Order no 18776.

Beware if you use their refer a friend scheme. Used the link but Simply Business have refused to send the vouchers owed and it’s been 8 weeks now. This is the second time this has happened to me. This is extremely misleading and breaks their own terms.

Total shambles, AVOID! They refuse to open savings a/c without *certified* copies of an ID document - you have to get a Dr or similar to sign copy which costs around £50 I think. Far too much hassle - never been asked for that to open a savings account before! After 2 weeks of trying gave up. Didn't answer emails and took ages to answer phone.

I took out a policy - they promised a gift card within a very lengthy 45 days. Guess what? Well over 45 days later and I've received no gift card. Not impressed and have seen several others with the same issue. No help when you email them either. Doesn't give a very good impression that they are a professional outfit at all.

So very disappointed with this company due to very unreliable delivery. Placed an order almost 3 weeks ago as presents for friends and family as part of a trip we're going on shortly. They emailed me a week ago to say it had been despatched, so chased them today only for them to admit that when they said it had been despatched it actually hadn't??! No email telling me this. Their reply to my message had no apology at all - they just told me I may be able to track the order in a few days. They didn't update me with a new delivery date. Appalling customer service. I spent over £100 and paid for this delivery. Had no idea all the wine came from Spain for each order either - as they had a UK website address and office address assumed they had a warehouse in the UK. Wish I'd read the bad reviews here before buying!

Not a complaint about the insurance but spam emails. I get marketing emails from this company despite requesting that they stop. They don't seem to be aware of GDPR regulations so beware unless you don't mind tons of spam.

Valuable parcels left on doorstep on busy London street. I was in. The driver didn't even bother to ring the bell. Disgusting customer service - will be writing to the company that paid for this dismal service, suggest everyone does the same to try and stop this lazy lack of concern for people's goods.

Definitely something very wrong with this company! Ordered Xmas presents on 27 November. Still waiting for some of them. Angered beyond belief at their constant emails inviting people to spend money, while knowing full well they will wait WEEKS for the products, while C&C will have their money. Totally ripping customers off, avoid.